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    Extra Space Storage

    3.4 (48 reviews)
    Closed 5:00 am - 8:00 pm
    Updated 1 month ago

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    The top part of my storage unit.
    Kelsey A.

    Please be advised and do research when looking for a facility to store your items. This one was inexpensive and fit my budget at the time of renting. However the facility itself is outdated, a little run down and have lack of surveillance/security. I also want to preface this with the assistant manager was doing his job and I understand that he was just doing his job. He did everything he can to assist me at the time. I rented a 5x5 storage unit which fit what I needed for both personal and for my business. I did everything online so I was unable to view available units at the time. Biggest issue (attached photo below) was the top part of my unit was exposed and only had a grated makeshift cover. My worry was if any water or bugs would come into my unit and destroy what I have stored. On Feb 16th I get a call that my units security had been compromised and sure enough my units lock had been ripped off and my belongs have been stolen. My other complaint was the manager discovered my unit had been broken into on feb 15th but didn't call me till the morning of 16th. Where was the urgency?? There are no cameras in the hallways if you have a unit indoors. And the only cameras they have are out doors. I understand due to confidentiality reasons they can't show me surveillance which is why I was trying to describe and be vocal about the picture i had of my unit before it's broken into. So they can identify any of my belongings if they see it on the videos. This is where I felt so unheard and just another "theft" that happened at this facility. Please just do your research and know you get what you pay for. Which I also think sucks cause they raised the rent a few weeks ago and still can't put any maintenance to update the facility or add more surveillance.

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    11 years ago

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    11 years ago

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    Viviana L.

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    13 years ago

    Staff is helpful, nice and willing to go the extra mile. Haven't had any bad things happen to my stuff. So I think its the best place to go.

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    8 years ago

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    9 years ago

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    14 years ago

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    10 years ago

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    12 years ago

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    Review Highlights - Extra Space Storage

    Ava did really good on showing us around the storage units that best fit our needs.

    Mentioned in 3 reviews

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    Pak Mail

    Pak Mail

    4.8
    (47 reviews)

    Liandra and her staff are upbeat, knowledgeable and always willing to help…read more I run a small business and they have spotted shipping problems I didn't know about. They consistently help me get it right every time I send a commercial package out of the country. I highly recommend Pak Mail ! Brian, Whittier, CA

    I had a very disappointing experience with this mailbox center. Some of the staff was unhelpful and…read moredismissive when I asked basic questions about the phone call policy that she changed . RUDE and disappointing to say the least . Especially From the Owner Liandra and also the older Veterano guy that would give these rude faces . I asked just wanted to express myself without yelling or no cursing, and she Went from 0 to 300 mph ! Horrible Service , I expected more . Especially paying nearly $400.00 for a mailbox . She does NOT Value Her customers ... Just Go to Google Reviews and You will see there as well ! The only reason Why I did not give a 1 star Review some of the employees including her Son Gabriel were ALWAYS.......very nice and pleasant . I was at postal annex la habra for 8 years . It was for a Reason until they closed down . They had great service ! I had been to a couple of other mailbox center that that were good too . By far this was one PAK Mail LA habra was the worse . DO NOT USE! BEWARE of Liandra ! she is fake and phony as they get ! DO NOT LEAVE A TIP EITHER , its just disingenous show ! A smoke screen ! The only reason why I tried this place was because they are mom-and-pop . I genuinely like to support mom and pop businesses . I even wanted to try to net work with them, Which was taken out of context . Anyways I learned what Not To do , and I am Happy with my new mailbox center service So far.

    Extra Space Storage - selfstorage - Updated August 2026

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