Looks dark, dirty and scary. It's not…read more I needed to put my things in storage for an indeterminate amount of time. They "lived" here. It's cheap and basic, but even my mattress that wasn't wrapped fully was in great condition six months later. I know I was over-reacting to the unpainted walls, but they look dirty. A couple of things: my space was on the inside and it was hard to trigger the light sensors. I did most of my move in by cell phone light. And insurance is mandatory. you can discontinue it if it's covered by your household insurance but is needed. I wasn't expecting that and it added $10-$15 a month. Move out is simple. Alas, there's no refund on amounts paid in advance so I paid for a few weeks that I didn't need. Oh well.

Worst storage place I've ever experienced. Unexpected increases and unreasonable as well. My rate…read morewent from $150 to $250 in less than a year. The lady told me it's the same thing as renting a house it goes up every year lol had issues from the get go my first units door was broken and wouldn't close properly so they gave me a different unit but said it was going to cost more. Should have knew it wasn't the place for me. I will be moving out of my unit next week. I suggest you find a family/private owned company that won't f*** you over. Rude and no help. I could go on and on but just save yourself the annoyance of this place.

Showed up on time and worked quickly. Wrapped up most the furniture in moving blankets and plastic…read morewhich prevented what could have been a lot of damage. Very minor damage to moved items and the home (dent in the drywall a couple places). It was less damage than we expected. The only thing missing was the fact during the initial phone call/quote the person on the other line noted they'd use jam and corner protectors. Those weren't used. The 4 guys and 2 trucks were professional and courteous. We'd hire them again if we needed to move.

I am writing this to share my experience and warn future customers about how this company handles…read moredamages and accountability. I hired A Perfect Mover to handle my move into a brand-new home. Three days before the move, brand-new carpeting was installed. During the move, their team caused visible damage to multiple carpeted areas, which I brought to their attention immediately. The owner, Shane acknowledged it and asked me to send carpet cleaning information so they could cover the cost. I scheduled a professional carpet cleaner and informed Shawn when they arrived. Only at that point--two months after the move was completed and fully paid for $10,824 ... ( we are a family of 4 ) Shane suddenly claimed I had a "past due balance" for junk removal labor. This was never mentioned during or after the move, nor on any invoice. It appears to have been brought up only when it came time to pay for the damage they caused. This is especially odd because I had already settled my bill with them totaling $10,824 ...so wouldn't that extra charge be brought up at the time of processing payment.???? Yeah... you'd think so. Despite this surprise accusation, I still attempted to be reasonable and offered to pay the carpet cleaner upfront while allowing him to reimburse the remaining balance (even factoring in the amount he claimed I "owed," which I dispute). Instead of resolving the matter professionally, Shane became defensive, accused me of "threatening a bad review," minimized the damage to my brand-new carpet, and refused to take responsibility. He then said everything would now be pushed through a "claims process," effectively declining to resolve it directly. To be clear: * The job was paid in full the day of the move. * No past due charges were ever mentioned until reimbursement for damages was requested. * The carpets were new and undamaged, and no effort was made by the company to repair or mitigate. * My review is not a threat--it is a reflection of how this company treats customers after being paid. I support small businesses, but integrity matters. A company that damages a customer's home and then invents retroactive charges to avoid accountability is not acting in good faith. I would strongly urge anyone considering this company to proceed with caution

Quick little pop in to send out your pkgs. A bit hard to get in to, but if you enter through the…read moresouth side of the block and cut through by JD's market and knowing this makes it easy.

dropped off packages on Wednesday , and had not been shipped when I came back next week on a…read moreTuesday .

Call from staff to help get things started and give information. The online process was…read moreunderstandable.

I rented a unit here and my monthly storage price increased suddenly by over 70%. And this was just…read moreafter the first few months of renting the unit. I spent countless hours organizing my storage space and building shelving. I followed all of the rules, and yet just weeks before my price increase, management threatened to kick me out for "being there too much during business hours." Very bizarre. Great location. Nice facility. But my plans to rent long-term from this company certainly changed. I waited almost a year to post this review for fear of retribution, but I have long since severed my relationship with this company. I would not do business here again.

We used Cross Country Movers for our son move from Seattle to Miami, and the entire experience was…read moresmooth, professional and stress free. Their team arrived on time and worked efficiently while being careful with the household goods. Their full packing service was excellent! They used high quality materials. Everything was delivered to Miami in a perfect condition, no damages. I highly recommend Cross Country Movers!!

Needing to move my home from Washington to Florida I got a few quotes in and based on the reviews I…read morehired Cross Country Movers-BIG MISTAKE. Before I get started if your considering this company DONT here is why. Mark Kaplan came to my home and went through each room making his own notes on everything I required moving. I gave him full access to every nook and cranny and let him make his own notes as I wanted the company to also pack my belongings. Based on his finding he then sent me a quote which was initially very attractive, it comes with a full page Guaranteed price (OR SO I THOUGHT). The day came for removal and they turned up on time and packed all my belongings and off the truck went. 3 days or so into our journey as we were driving to Florida I get a call from Mr Kaplan "It seems we needed to use a lot more boxes than estimated" was the gist of the conversation. Well you provided the estimate and if anything I have reduced my inventory not increased it so its not my fault I replied. You then get a call from Amanda Rey. We have a problem there were more boxes than intended its and extra $2295.00 (THE CLASSIC BAIT & SWITCH). At this point you are well and truly S.....d !! they have your belongings on a truck and you wont see it unless you pay the extra. They will tell you, they will open a claim (give you a false claim number but will never do anything with it, see later). So I paid and my belongings turned up, in fairness the team unloading were very good except when they purposely mentioned they had taken my TV's out of a wooden crate in the van ( long story but Kaplan told me my 4K TV's would need a wooden crate which did not happen and when I complained about this lo and behold it was mysteriously in the van, well I went out to the van there was no wooden crate to be seen, MORE LIES and DECEIPT). So now the full reveal begins, as we started to unpack the reason for the extra boxes became very clear. Cross Country Movers are experts in packing boxes with PAPER !! not your belongings or not much but lots and lots of paper (see photographs) not only that they can wrap a single plastic bowl in 4 sheets of paper and a single plastic lid in 3 sheets of paper (so they wont break!!) and then they stuff it full of more paper. So it went on and on, we have bags and bags of paper not small bags 60 gallon bags. Stay well away from this company they will rip you off. BIG TIME

I live out of state, my clients live right around the corner from this place. I contacted this…read morebusiness and told them I needed to get some very important time sensitive documents signed, notarized, and overnighted to my office. This location was able to take and follow directions wonderfully. They were friendly and very effective. I would definitely recommend this business.

I shipped some books here via USPS to a friend. I even bought a box and packed them at the store…read more Easy enough, right? Nope, my friend received a purse instead. Ok, so they put the label on the wrong box -- no biggie. After their ho-hum approach of "looking into it", it was pretty clear they didn't have a clue as to what happened to my books. No biggie: I requested that the owner, Anwer Mangrio, give me a call (I left multiple messages on his machine), but received no return call; he elected to put it all on the shoulders of the clerk rather than take responsibility. This struck me as irresponsible, and, quite frankly, cowardly. As someone who has owned businesses in the past, I always would work with customers on issues and never hid behind my employees. To be honest, I would have settled for a a small amount of store credit -- a simple gesture and admission that they had made a mistake. However, it was relayed to me by the clerk, that since I didn't purchase insurance, they could not file a claim. In other words, they were willing to file a claim with the carrier to pay for their mistake -- again offloading responsibility onto someone else. In summary: you'll likely be able to conduct simple transactions with everything going well; if it doesn't, don't expect the manager to react with integrity.

DO NOT HIRE!!! My experience has been absolutely terrible. My stuff was not properly handled/packed…read moreand a lot was damaged during the move. I've moved cross country 8 times, always doing it myself, and NEVER had the kind of damage that resulted after hiring these 'professionals'. All along the way, I was incorrect information by multiple employees. I didn't realize at the time that it was incorrect, but I'm being told now by the claims department that it was. Fighting with the claims department and it's been a nightmare. They're refusing to pay even though I paid for full coverage. I'm having to do all this extra work because THEY f*cked up my stuff. I had a friend move about the same time as I did and she used Allied Van Lines and said her experience was smooth and painless. So hire them instead I guess

We used Bekins NW for our move. Everything was done professionally and at a fair price. No damage…read more No delays. Courteous movers. Recommend for anyone wishing to have low risk move.

Nick and Jordan... These guys are beasts! Excellent communication, showed up on time, and was…read moreincredibly fast. This is the 3rd time Kangaroo Movers have helped me move and, as always, did not disappoint. They are fantastic. I can't recommend them enough.

Michael, Dawa and Jordan helped me move from my house in Issaquah to my new apartment in Seattle…read moretoday. They were great! Professional, efficient and very friendly! The made my move very smooth.