All the name brand self-storage companies you see popping up everywhere are borderline fraudulent…read morebusinesses whose prime motivation is low overhead real estate speculation--they are rife with burglaries and their cheap prices get raised after a couple months. Yet despite such a low bar for beating the competition, Peoples Storage still goes above and beyond to provide great security, facilities, and customer service. I highly recommend them and will definitely be returning if I need a storage unit or parking space again.

Excellent value for a secure, large unit with temperature control. The biggest reason to go with…read morethem is their security. The owners live on site and do a great job with security. Which does mean you have to follow the rules, but what you get is the peace of mind that your unit is safe from theft or damage. Accessing the unit is easy, the bay is huge, the elevators are large, and I've never had to wait on someone else to access my unit. They have a bunch of dollies on site and their shop is very fairly priced if you need a lock, boxes or packing material. The building is gated making it even more secure. I highly recommend this place especially if your items are valuable or would benefit from temperate control.

Read your contract very carefully. This company smiles to your face while screwing you in the fine…read moreprint. I've been at this Public Storage location for two years. My rate was about $100 in 2024, jumped to $290 in 2025, and is now $345 in 2026. Meanwhile, the exact same unit is currently advertised to new customers for $170, discounted to $143. Let that sink in. When I called to ask why I'm paying more than double what they're advertising, their solution was to tell me I could get the lower rate if I move all my stuff into a different unit. Same building, same size, same everything. Just physically move my belongings so they can pretend it's a "new" rental. That is not a solution. That is a scam dressed up as policy. This business preys on the fact that moving your belongings is a huge hassle, so they jack up rates year after year knowing most people won't or can't move. It may be technically legal, but it's about as close to criminal behavior as you can get without breaking the law. If you value transparency or fair treatment, look elsewhere. If you rent here, expect relentless price hikes and zero loyalty for being a long term customer. Absolute trash business practices.

This place is a total rat infested wasteland and has been for years. If you read this and decide to…read morego here anyway, u deserve to lose your stuff! I lost 3/4 of everything I owned because there are so many rats there. Rat feces is toxic so if they don't chew through all your stuff, it's still ruined in most cases. I wish we would have read the reviews but we didn't and paid the price. People have been complaining and losing their stuff for years and they could care less. They are total swindlers too, our cost tripled in the time we had it there and they knew our stuff was ruined and still had no problem completely ripping us off. Avoid this disgusting trashy storage unit at all costs if you value what ur going to store there.

They stores my belongings, communicated clearly, and were always polite and friendly. It was easy…read moreto cancel when I was done renting the storage space.

Don't rent here. Dismal security. My unit was broken into in June 2024 because *** THERE'S AN 18"…read moreGAP *** above most of the storage unit doors! Just one thin piece of metal spans this gap, attached with 3 machine screws. Are you kidding me??? Management says it's for "ventilation". Baloney. Somebody cheaped out on finish construction. Here's what's going on: Thieves rent a unit in the building, then go casing through the hallways, over the unit doors, and remove the hex nut on cylinder locks from the inside. Then after rummaging through your stuff at their leisure, they walk out your unit door, put the broken lock back in place and come back with a truck later to empty out your unit. Management has been well aware of this problem for TWO YEARS since break-ins in 2022, but does not fix it. Wait, that's not entirely accurate. The gap has been filled above the storage unit that the manager uses for their own supplies. Unbelievable. I'll post pictures of the gap and the manager's unit.

Rent keeps going up on units. Stated at 75 and now is 105. Another issue is with signing up online…read more This gives people access to the storage facility and thieves use this to break into units.

This storage unit is great. I've been using this place for a couple years now, and the customer…read moreservice is great, and I feel safe here while being at my unit because I go very often.

We used Shoreline Secure Storage for a transition place for furniture to stay while we moved from…read moreone place to another. Jacob and Craig were very helpful by giving us a new-member 75% off deal, a Starbucks gift card, free insurance, and a free lock!!! Jacob also gave us a tour of many units before we chose our favorite! The units are clean, well-lit, secure, and first-floor drive ups, which is so helpful for moving heavy items. If we ever have any storage needs come up again, we will definitely choose Shoreline Secure Storage!

From the owner: We offer the best selection of self storage in the Shoreline area at affordable rates. Our friendly…read moreand knowledgeable staff is eager to assist you with all your storage needs. Get a complimentary lock when you store with us and have peace of mind with our 24/7 video surveillance and extra security measures. Stop in today for a tour and get a complimentary coffee gift card just for giving us the chance to earn your business. Or reserve online today at no cost to you and then come in when it convenient to finish the rental process. We look forward to meeting you!

Please do yourself a favor and pick another company if you need to store your belongings somewhere…read more Their pricing policy is just straight up exploitative. Expect an ok entry price, but afterwards a ruthless hike will hit you every 6 Months. In my case, they hiked 250$ each time for a 10x20. In addition, it's not like you're getting excellent service. Good luck finding a manger (or any living soul working for PS for that matter) on site ever. Their app never works, and the wireless door opener opens the wrong door at all times, but never the one you stand in front off. Stay away if you can, this place is costly and stupid.

property manager Mike came over and interrupted me while putting things in storage. he has the…read moreattitude of a rent a cop and started interrogating me about what i was using the unit for, not accepting that i said personal storage. he then began to yell at me and even cursed and told me that he would evict me from the property because it just wasn't a good fit. we have to appease these petty tyrants to be able to store our extra stuff?

Worst experience ever and I'm on day 1!…read more Mold and water damage in the unit, doubled my rate same day to switch units Elevator broken so no access to next unit offered Gate code doesn't work to open and get a cart so I can't use the next unit assigned. Messaged manager with no response 425-519-9750 425-943-9123

HORRIBLE - Avoid this location like the Plague…read more We have had an indoor storage unit here for about 15 months. Not only have they raised the rent from $56 to $91 a month in that short period of time (advertised now for $34!) - these units are NOT SECURE, and they do not do any of the vital maintenance needed to keep it that way. It's cold and not heated either, when it should be climate controlled. We have encountered (clearly) suspicious people entering the supposedly locked and attended property, and going into the supposedly locked & key coded building that our unit was in. Others have had their units broken into because of this! For the last 6 months, the sole elevator has been Out of Service, meaning that we have had to not only hand carry heavy items up and down the stairs - but the door to the stairs is always open, since it is the only access to the second floor. No key pad, nothing. Just a perpetually unlocked door. Trying to contact Public Storage about these issues has been a joke too. Their chat on their website conveniently encounters a problem every time I try to use it, and when trying to call - the agents just "take note" of the problems. We are moving out because of this, and it has taken us triple the time that it should because of the chronically broken elevator, and it's a back breaking job to carry a 5' x 10' unit worth of stuff down the stairs at our age. Several others having to haul awkward heavy boxes that we have passed in the stairwell have expressed the same frustration with this place. There are better storage facilities out there than this who won't raise your rents arbitrarily for grossly subpar service.

I did not have any work done by Bekins Northwest (Move Northwest), but I wanted to share my…read moreexperience. Today at approximately 3:10 p.m. on 21st St. NE in Lake Stevens, WA, a Bekins Northwest moving truck pulled into our alley while helping a new neighbor move in. At 5:26 p.m., my fiancé came home and sent me a picture showing their truck blocking both our driveway and the neighbor's driveway across the alley. He spoke with one of the workers and explained that I would be home shortly. The worker replied, "No problem. When she gets here, we'll move the truck." When I arrived home at 6:39 p.m., the truck was still blocking my driveway. I got out of my car and politely asked if they could move it so I could pull into my driveway. One of the workers responded, "Can't you wait 20 minutes?" I explained that there was nowhere else to park. He pointed to the middle of the road, I told him, "No, I'm already stopped in the middle of the road." Parking there would have continued blocking through traffic (something their truck had already been doing for hours) and could have prevented other neighbors from getting home. I again asked them to move their truck so I could access my own driveway. So let me get this straight you wanted me to wait another 20 minutes after my driveway had already been blocked for hours and while your truck continued blocking the alley and preventing residents from easily accessing their homes? My issue is not that they were working. I understand people have to move. My issue is how the situation was handled. Blocking someone's driveway for nearly four hours without even the courtesy of knocking on the door to let us know or simply saying, "If you need in or out, just let us know and we'll move the truck," is unacceptable. Then, after being asked politely to move it, I was told to wait another 20 minutes instead of them taking a minute to relocate the truck. The truck finally left around 7:00 p.m., meaning our driveway was blocked for approximately 3 hours and 50 minutes. Better communication, respect for the surrounding neighbors, and basic courtesy would have gone a long way in preventing this frustrating experience.

DO NOT HIRE!!! My experience has been absolutely terrible. My stuff was not properly handled/packed…read moreand a lot was damaged during the move. I've moved cross country 8 times, always doing it myself, and NEVER had the kind of damage that resulted after hiring these 'professionals'. All along the way, I was incorrect information by multiple employees. I didn't realize at the time that it was incorrect, but I'm being told now by the claims department that it was. Fighting with the claims department and it's been a nightmare. They're refusing to pay even though I paid for full coverage. I'm having to do all this extra work because THEY f*cked up my stuff. I had a friend move about the same time as I did and she used Allied Van Lines and said her experience was smooth and painless. So hire them instead I guess

Angelica at the Everett Express Storage is one of the top people I have ever dealt with in storage…read more She is friendly, helpful, knowledgeable and quick to get answers or help resolve problems. Her great sense of humor and thoughtfulness went a long way to making my unexpectedly longer stay far better than expected. I am very grateful.

I have been doing biz with Everett Storage for quite some time and they are the best!…read more ~ After many years of paying on time every month to Storage Depot in Lake Stevens, where I still had some stuff, I moved out recently. I discovered that some things had somehow gotten wet and that RATS had been in my stuff! Rat turds everywhere and in my boxes!!! To this they answered "Well you've been here a while". WHAT! I was so stunned by this answer that I didn't ask for a refund of the payment I had recently made. If they were like other storage facilities I have done business with, and who pro-rate, they owe me money. However with that attitude do you think they would refund it without me asking? Yeah, sure. NOT! I find out, after speaking with others, that they are far from the best around and I want to share that information. I suggest Everett Storage to you. Great people! They have 3 very clean and convenient facilities in Everett. On Rucker you can drive INSIDE on 2 levels! There is also a moving truck available. Go use one of these facilities....NOW! :)