They are the best of the best. Very secure facility. Cameras everywhere and someone living onsite…read morewho walks the property at least daily. We store our travel trailer here and love the gated entrance. Everyone has to enter a code to come in or out. We love that they have a dump station and potable water on site. But most of all, we love the staff. Debbie and Darren are so friendly. Darren got us out of tight spot and did so with kindness and respect.

This is the most clean, well designed, expansive, and downright beautiful storage space I've ever…read moreseen. Darren & Debbie both made the experience effortless. Kind and genuinely interested in helping us, I cannot recommend them enough!

Lexi there is amazing I had a great experience with her when I had an issue come up she resolved it…read morequickly and so friendly!

We are moving and need storage in this area of town. I called and spoke with Anthony regarding…read morerenting a unit, he was able to go over all of the sizes and options. After discussing with him I wanted to rent it so I went about that online but realized I couldn't use my credit card for monthly payments unless I went to the facility in person. They held the unit for me (a little less than 24hrs) and I showed up in person next day to rent and pay for the unit. I was helped my Lexi, the absolute sweetest and very helpful with all my questions and concerns. We haven't stored anything here yet as we move come May but I will update my review after a few months of storing items. I don't see my review to change as the facility was well maintained and the units were clean and easy to access. Gated facility, must have a code to enter with cameras recording the property. In all I would recommend this local business if you're looking for an easy storage solution.

Let me begin by saying the only reason there even a 1 star given is for the actual facilities. The…read morebuildings are nice & clean. The customer service provided here is one of the WORSE Of any & all places I've been a customer at & actually paid money too. of. I understand customer service has generally gone down it seems w/most business but these Women working in the leasing office are so rude, nasty, condescending, & made me feel like more of a nuisance then paying customer. If I owned this place I'd watch the videos on how they've been interacting with customers to verify my comments, followed by letting both of them go immediately. Just thought you'd like to know. DO NOT STORE YOUR ITEMS HERE until they've replaced the rude help.

First impression as I walked into the showroom was clean and inviting greeted with exceptional and…read morefriendly staff, second impression is well secured, 2 very important qualities when making a choice to be able to trust storing personal property, I was impressed from the time I entered and was given a tour of the facility to the last details of sizes options and pricing both Ladies had me laughing and feeling over all at ease and like family by the time I walked out, I highly recommend this location for not just storage but renting their U-Haul trucks as well!!! Thank you guys for being a head above the rest

Relocating from AZ, we had a UHaul trailer and the back of a Lexus filled. Stephen helped us with…read morestorage bags that would help protect our contents, and other suggestions. The unit was as expected - clean and ready for storing our items. The customer service was wonderful. I'd highly recommend using them for any storage needs. They have a three months for half price promotion going on now, which helped us save money too.

Went through the local storage units and found this one had an intro 3 month rate and thought…read morethat's exactly what I needed. After getting a storage unit I was confused at the initial cost and pro rate being much higher then the hook of a low intro rate. Then got a new higher and unfamiliar price for the first full months rent. I immediately removed my things and closed this down. I wouldn't recommend and won't return.

Clean, well-managed, helpful front desk, in a (somewhat) climate-controlled place. I think it…read moreranges between 50-80 degrees. Tops of units are open, a few inches between bars, but they wouldn't have ventilation otherwise. Security seems good, I've always felt safe in the covered parking area and inside. Lights go on automatically as you walk through the hallways. There is a nice bathroom on the ground floor, outside the office near the carts, nice to have when you're there for hours sorting. Prices went up a few times during a fairly short period awhile back, less so lately--Thanks! Great deal compared to many comparable Seattle storage facilities, easy access off I-5. I visited my unit recently after two years and there was hardly any dust. I found this place kind of randomly and am so glad I did!

if you rent here, they do not care for any of your property that you store at their location, they…read moredo not provide any security that will keep your stuff safe. i am stongly convinced that the office employee has something to do with them allowing my unit get burglarized. i was told by him that they dont care about any of your property that you store at their location. what are you paying them for? i was clearly told we dont care!!! again i'm strongly convinced that the employee had something to do with my unit get burglarized, he knew that we havent been to the storage for multile months and that we moved to hawaii. people please have some wisdon and do not rent there!!! i'll say again they dont care about you or your property they just want your money and if they might allow other people break into your unit. i had about 30k worth of valuables stolen from my unit, oh by the way they knew exactly wich unit to hit, it was the only one, and the unit is on second floor and you have to walk through multiple hallways to get to this is not coinsidence at all!!! my name is sergey vechtomov and this is not fake review

The couple that manage this place are very helpful and pleasant to do business with. The unit was…read moreclean and the facilities feel secure. We used a unit for the year that we lived in Gold Bar and everything stored was still in great condition which I was concerned with since this was an outdoor storage unit.

I've been storing my stuff in Clock Tower Storage for 6 years now. My storage space is inside and…read morehas been safe since I started. Customer service is always wonderful. My storage unit price has never changed since I moved in. I pay on autopay so my monthly payment is on time and always the same. I love the easy access off Hwy 9 in Lake Stevens. I love that I can stop by just about anytime I need. I have previously rented at other storage units in Everett and have been broken into multiple times.

This is the best storage place I've used so far. The people that work here are friendly.read more

Very friendly and easy to work with. Helps with issues with access or door closure. Are patientread more

dont do it dont let any one you cannot stand even do it your things will be much safer if you were…read moreto just pile it in the alley downtown china town and put a tarp over it i paid for security which was to include security cameras and guess what out of 200 units the 3 in my little row were the only ones who couldnt be monitered by cameras ...my orignal amount to be paid for such a useless space was never to reach over 100 cuz i live on a fixed income and know what i can afford well that didnt stick needless to say the storage management (genie) has 636354271800373552r4239746 different personalities and faces that her maker in life will need to deal with her no help for her bessides getting a new life morals and attitude......anyhow after 3 years i had to agree to leave pay for 2 months i didnt couldnt wasnt alliwed to enter my unit but paid for it and then had to find someone else to go into my storage pack it up go thru keeps and donates sells and gives aways i was not allowed because i was demanding to be paid the 40 dollars for almost 30 months they helplessly over charged me ...to no availe they only gave me a 50 dollar credit towards the 2 months i was denied entry to my unit i wasnt pleased or fwlt apperciated i was told i scammed the company this place also took what ever they wanted from my non secured non moneritered unit anytime i mad them upset or questioned them about things so i am taking them to court do not do it lastly try to get the distric manager or corporates phone number so you can talk to someone with morals and understands the usa way of agreements and who doesnt lie 3 years would never give it to me thats another reason i had to relicate my trash they left for me to move