Relocating from AZ, we had a UHaul trailer and the back of a Lexus filled. Stephen helped us with…read morestorage bags that would help protect our contents, and other suggestions. The unit was as expected - clean and ready for storing our items. The customer service was wonderful. I'd highly recommend using them for any storage needs. They have a three months for half price promotion going on now, which helped us save money too.

Went through the local storage units and found this one had an intro 3 month rate and thought…read morethat's exactly what I needed. After getting a storage unit I was confused at the initial cost and pro rate being much higher then the hook of a low intro rate. Then got a new higher and unfamiliar price for the first full months rent. I immediately removed my things and closed this down. I wouldn't recommend and won't return.

Beware of deceptive business practice. They claim to have a 10 day grace period for late payments…read more But charge you the late fee if you haven't paid on the ninth day that you are late. I requested to speak to management to get this policy corrected And unfortunately, they declined to allow that to happen. Full disclosure after repeated requests they did offer a one time refund of the late fee. Still hoping to talk to management about the deceptive 9day / 10 day late fee policy and get it corrected.

Rented a storage unit for a few months between apartments. No issues. Auto-billing was smooth…read more Would definitely rent here again.

We have stored various recreational vehicles here for over 3 years and have never had a problem…read more This place is really clean, well maintained and secure. The manager, Joe is super friendly and very easy to work with. Sherri

they lied so bad. I had all my things in there and my gf called due to me being in ICU and said…read morewhen hes able to respond from heart attach he will. They sold the unit with mine and by brides stuff and I was on the phone paying it with the lady and she ran my card to many times fast so bank stopped iot and she counted down seconds on phone and said SOLD!!!!! I am going after them as I recorded all calls and she also lied about time. My GF mothers ring 5 carrots was in there and boom auctioned off

Good prices and good communication! Got a nice phone call from the lady in the office.read more

I just concluded having a storage unit there for about 13 years. Top notch customer service,…read moreclean, secure, can't say enough. Never ever a problem.

This place is a joke. The manager seems drunk and tells lies! My mother's credit card was charged 9…read moredays after I paid the month's rent. But the charges didn't add up correctly. I was told 3 different stories about why the card was charged. The crazy thing is that my mother is not a part of my storage u nit and neither is her credit card. The manager said my mom called her and made the payments. That's lie #1. Then she said my mother refused the refund money. That's lie #2. Lie #3 is that nothing can be done and we are S.O.L. Well there is things that can be done and they are being done! So save yourself the headache and find storage someplace else where the manager isn't drunk!!!!!!

I cannot say enough about the office staff at Monroe Storage Court. Lisa and Bethany are…read moreknowledgeable, professional and wonderful to work with! Thank you!

In May of 2021, when I called -- right at their closing time of 6p -- to seek parking for my three…read morearchival-storage trailers, the owner, Jason, stayed on the phone past his closing time in order to very kindly & clearly explain that they were now full; but then, after hearing re my predicament of needing trailer parking right away, he very thoughtfully referred me to his friend who has a farm nearby (who when I then called agreed to let me park my trailers there instead). I think Jason's kindness may've saved me from having to lose some of my archives! (Jason also explained that he does vehicular repair, specializing in RV's & trailers.)

Angelica at the Everett Express Storage is one of the top people I have ever dealt with in storage…read more She is friendly, helpful, knowledgeable and quick to get answers or help resolve problems. Her great sense of humor and thoughtfulness went a long way to making my unexpectedly longer stay far better than expected. I am very grateful.

We used the mail drop at the Rucker location for several years until we retired and moved out of…read morestate. Great service, more than accommodating, wonderful staff. I think we were the package kings, even had dog food delivered there! They could have not been more kind. 24 hour access made it very convenient since I worked second shift. Secure location, closed circuit surveillance a plus.