Angelica at the Everett Express Storage is one of the top people I have ever dealt with in storage…read more She is friendly, helpful, knowledgeable and quick to get answers or help resolve problems. Her great sense of humor and thoughtfulness went a long way to making my unexpectedly longer stay far better than expected. I am very grateful.

I have been doing biz with Everett Storage for quite some time and they are the best!…read more ~ After many years of paying on time every month to Storage Depot in Lake Stevens, where I still had some stuff, I moved out recently. I discovered that some things had somehow gotten wet and that RATS had been in my stuff! Rat turds everywhere and in my boxes!!! To this they answered "Well you've been here a while". WHAT! I was so stunned by this answer that I didn't ask for a refund of the payment I had recently made. If they were like other storage facilities I have done business with, and who pro-rate, they owe me money. However with that attitude do you think they would refund it without me asking? Yeah, sure. NOT! I find out, after speaking with others, that they are far from the best around and I want to share that information. I suggest Everett Storage to you. Great people! They have 3 very clean and convenient facilities in Everett. On Rucker you can drive INSIDE on 2 levels! There is also a moving truck available. Go use one of these facilities....NOW! :)

Great experience all around with this company. I would hi recommend them to anyone looking for…read morestorage in the area.

From the owner: 24-hour Access Great Customer Service…read more Digital Video Surveillance Online Bill Pay Drive-up Access Gated & Fenced Covered Parking Conveniently Located Locally Owned and Operated

They have had new workers since the 2019, but I know that the Uhaul system is out of there hands…read more This IS A STORAGE FACILITY. This company and the people have been very good to us, I have rented over a decade now. They are very informative about what they do. I have read some of the negative remarks and they are really sad. It seems at times people are upset with situations that they put themselves into or that others have no control then like to blame or make bad remarks. I know for when auto payment they want you to come in, so that way they know they are dealing with the correct person and so they can have your signatures and everything. That is being a good business making sure they aren't just using anyone's cards, and making sure to have full authority to withdrawal to pay your bill. Otherwise they have several alternative ways to pay, you can even pay online yourself.

We had rented via the UHaul website a one-day truck. It was onsite, clean and ready to roll when I…read morearrived at noon sharp. From there, the rental experience was all downhill. Realizing much of the issue was with UHaul and its procedures, and knowing the clerk was undoubtedly feeding off my frustration, as well as frustrated herself for having to follow such ludicrous directions, I've given an extra star. In a nutshell, believe it or not, despite my name, number and ID matching that of the reservation and my photo ID, I had to provide 2 references who she then called to make sure I was who i was. Neither answered because these days, rarely do people answer unknown calls, but thankfully, she accepted their voice messages as proof I existed. Also, the truck was double-booked for the next day so we were, in a roundabout way, asked to return it early. All in all, check out took 40 minutes. Check IN had to be through their website, with several photos, and with a dying phone battery and wondering how people without smart phones do it, the process took 15 minutes when it should have been a simple key drop. All in all, just shy of a full hour of bureaucracy. UHaul has lost our business.

What an awesome group of people. The have been informative and cooperative every step of the way…read more If you don't know how to declutter or prep for a sale, I'd suggest you consider Simple Box.

Hubbard floral display continued My friend sent me these…read morepictures and said they were all ferns in the back, no flowers, looked as if the "arrangement" was for a funeral not a best friends birthday‼I believe that these flowers and balloon reflect what I had to say about the end result‼

I was a tenant here from 2016 until 2020. The first manager…read morewas amazing. She helped with anything I needed and was super nice. The new management was another story. Tirzah smoked cigarettes right outside of our business. Her unprofessionalism was unbelievable because she was petty on behalf of her friend who decided to open the same business as us. She moved her friend right next to us, came into our building without asking on the weekends (we have video proof), let her friend take things from our unit and then even tried to raise our rent on us hoping to drive us out. We rented 3 spaces from here and the 3rd space had a disgusting floor. We asked if they could clean or replace the floor before we moved in but she told us she could not so I paid for the floors to be replaced. She agreed if we replaced the floor, she could do the free trimming for us. The job she did was A JOKE and I have posted photos of it on yelp. I have held back from writing anything but since we have moved out, I still feel like these problems need to be addressed because there is no way a manager of a building where people operate their business should treat tenants in this way. They made a huge hole in our wall and told us they would fix it but never did. No explanation on what the hole was even for. We also told them we did not have hot water in November of 2019 because of something they messed with. In January of 2020 I reminded if she could fix the hot water, and she rudely said she will. Then quarantine happened. Months passed and the hole in the wall hasn't been fixed, yet she's still charging every month for rent ... which makes no sense because weren't we paying rent for them to fulfill their landlord duties? In June when we could open up again and the stay at home order was lifted, we asked if they had fixed the hot water issue so our clients could wash their hands because it was essential for us to have for our business and she replies she had been too busy to do it. We moved out July of 2020 and moved out all of our things and they still charge us cleaning fees. Extremely unprofessional to come into our unit without notice, not fix essential things to keep our business operating, and reply to tenants in the way she did. Flash forward to the end of July when we had already moved out of the work spaces -- you would think that our problems would end there. We needed to change our address so Google sent us mail to the work spaces in order to confirm our address. We had emailed Tirzah asking for her to keep an eye out for the mail but she instead confirmed that we were still at the old addresses which complicated our clients' appointments because Google would route them to Creative Work Space. I have accounts from numerous clients who have told me they went to our old location, only to be told by the manager that we were still there and pointing them into the direction of her friend's business. The logical thing would've been to inform our clients that we have moved instead of sending them on a goose chase. To anyone thinking of moving here, don't! There's sketchy people around the building and there's never parking anywhere. Not to mention the shared bathrooms always get vandalized and smell terrible. The bathroom doesn't lock so people can walk in on you.

What a great place to work! Private and secure office or creative spaces that you can customize and…read moregreat for running a businesses with clients. Tirzah was amazing to work with! Highly recommended!

Ty and Taylor are wonderful people to work with! It was so nice to be able to text them with any…read morequestions or send over insurance info through a picture. We fit all our toys (3 off-road vehicles, Boat, motor cycle, flatbed trailer and occasionally our 2 daily rigs when we left for long vacations) in one unit. You have lights and outlets in the individual units and it always seemed to stay warm inside! The location is convenient yet discrete and the security is top notch. The facility always looks nice and well kept by the owners. Ty and Taylor are very understanding and compassionate people! I hope in the future we do business with them again.

Toy Garage provides a great service. It is very secure and convenient to Lake Stevens. The staff…read moreare very accommodating and easy to work with.