Very friendly and easy to work with. Helps with issues with access or door closure. Are patientread more

dont do it dont let any one you cannot stand even do it your things will be much safer if you were…read moreto just pile it in the alley downtown china town and put a tarp over it i paid for security which was to include security cameras and guess what out of 200 units the 3 in my little row were the only ones who couldnt be monitered by cameras ...my orignal amount to be paid for such a useless space was never to reach over 100 cuz i live on a fixed income and know what i can afford well that didnt stick needless to say the storage management (genie) has 636354271800373552r4239746 different personalities and faces that her maker in life will need to deal with her no help for her bessides getting a new life morals and attitude......anyhow after 3 years i had to agree to leave pay for 2 months i didnt couldnt wasnt alliwed to enter my unit but paid for it and then had to find someone else to go into my storage pack it up go thru keeps and donates sells and gives aways i was not allowed because i was demanding to be paid the 40 dollars for almost 30 months they helplessly over charged me ...to no availe they only gave me a 50 dollar credit towards the 2 months i was denied entry to my unit i wasnt pleased or fwlt apperciated i was told i scammed the company this place also took what ever they wanted from my non secured non moneritered unit anytime i mad them upset or questioned them about things so i am taking them to court do not do it lastly try to get the distric manager or corporates phone number so you can talk to someone with morals and understands the usa way of agreements and who doesnt lie 3 years would never give it to me thats another reason i had to relicate my trash they left for me to move

I've been storing my stuff in Clock Tower Storage for 6 years now. My storage space is inside and…read morehas been safe since I started. Customer service is always wonderful. My storage unit price has never changed since I moved in. I pay on autopay so my monthly payment is on time and always the same. I love the easy access off Hwy 9 in Lake Stevens. I love that I can stop by just about anytime I need. I have previously rented at other storage units in Everett and have been broken into multiple times.

This is the best storage place I've used so far. The people that work here are friendly.read more

I've never been here before, but when I called and asked about a package that was sent from their…read moreaddress (turned out to be a scam) the guy who answered was extremely helpful and resourceful. I'f I'm ever out that way, I'll be stopping by!

Awesome Storage Place, staff are fantastic easy to get setup! Very Affordable, the quality is…read moregreat! Plenty of choices when it comes to size and did I mention 24hr access is available!! This place is awesome!

I'm not sure if it's still the same owners as it was 15 years ago or if it's really still called…read morePapa lockers . However when looking at the pictures I happily noticed a familiar ever-so kind family of faces in front of the gates with the banner in the background saying Papa's lockers like i remembered it before. If it is still the same owner / managers of the once named Papa Lockers as before, & if still the "Ma & Pa" of which you can see pictured out in front of a gate with the pups and the name banner behind them)- well then, i can assure you fully that you'll never find a better place to do buisness! Your stuff will be safe and youll find comfort in knowing this from day one! I stored with this family uber Papa Lockers DBA years ago for many years and i honestly can tell you this: they literally saved me time an time and time again. Many times my stuff could have been auctioned but instead they worked with me they helped me figure out a plan and get back on track they locked me out when i really feel behind but they never sold my stuff and they could have. I was honest with them about every single up and down with my health and lay off. Was truthful and they did more than they ever needed to help me not loose the last remaining part of my normal life before all of the bad began that made it hard to keep up on my bill . Eventually I was able to get my bill right and move my things out and I hope I never forget . They're kindness gave me so much more than I can explain in just a Yelp . I have never since met such a kind and caring person in business. I owe them so much keeping my stuff truly safe and remaining mine. They saved me little bits at a time in a way that continuously keeps on from their faith shown *not just in myself, but towards the good that they manage to spot inside all people! I hope one day they read this and hear me say thank you for all that you did for me for all the times you kept my items safe kept my bill low let me make my payments late and tried to help me so that I didn't lose my stuff with ample warnings . To me that's the best place to keep something that you love and cherish somewhere where they cherish it just as much for you

After only 6 to 7 months renting a 10 x 25 unit, Glacier West increased my rental rate nearly 11%…read more I emailed them 3 days ago and have not received a response. During 4 years of renting with a small storage facility, Chain Lake Storage, in Monroe, WA, my rental rate was only increased 2 x's at a fair, reasonable amount. The staff there were very accessible and super great people to work with. Glacier West advertises a lower rate on line to lure customers in then seems to employ a bait and switch scam, it appears to me, to up rates months later. I think 1 year or more to increase rates 5% max is fair and reasonable to deal with inflation. Not 10.9% 6 months into leasing.

Wendy is awesome!!!…read more Bring your own lock! Units are super clean and look great! Music is a nice touch. A bit of a pain to get to but well worth it!!! Skip the crappy U-Haul across the street! These guys are the new pros!

We have 3 lg units. 2 were broke into in recent years. Insurance through EX SP that we pay for,…read morecovered the huge $$$ loss, but damn, some of it was wedding gifts concealed inside bins. Not all could be replaced. People who cared about us enough to travel half way across the country gave these items to us. My dad was terminal so we moved our wedding date up and that also brought his family, all of our neighbors and long time friends. One of our other units hit, had camping gear, irreplaceable military stuff as one is a disabled vet. The 3rd unit had two security cameras on it due to its location. Wasn't touched. Amazing! (sarcasm) This weekend we were talking about the military stuff that had been stolen. It still leaves a hard gut punch. Especially since the rates have increased so dramatically after two of the units were hit. Our neighborhood has had a block watch for three decades. All our neighbors know of our break-ins. They have chosen to to rent elsewhere, not ES. Too risky.

Relocating from AZ, we had a UHaul trailer and the back of a Lexus filled. Stephen helped us with…read morestorage bags that would help protect our contents, and other suggestions. The unit was as expected - clean and ready for storing our items. The customer service was wonderful. I'd highly recommend using them for any storage needs. They have a three months for half price promotion going on now, which helped us save money too.

Went through the local storage units and found this one had an intro 3 month rate and thought…read morethat's exactly what I needed. After getting a storage unit I was confused at the initial cost and pro rate being much higher then the hook of a low intro rate. Then got a new higher and unfamiliar price for the first full months rent. I immediately removed my things and closed this down. I wouldn't recommend and won't return.

I had a great experience with Whytes Storage in Everett. The facility is clean, secure, easy to…read moreaccess, and the monthly payment wasn't bad either. The manager, Kayla (I think her name was), was very helpful, kind and professional. She took the time to explain everything, answer any questions I had, and just made the whole process nice and easy. I highly recommend this place to anyone looking for a good storage facility in the area.

This is my favorite storage facility. All the employees I talked to were helpful and friendly. The…read moreprices are competitive and they have so many options with controlled environment. The manager was so helpful ans my questions. I would definitely recommend this place and the employees too. Cerffina Moonyier

They are the best of the best. Very secure facility. Cameras everywhere and someone living onsite…read morewho walks the property at least daily. We store our travel trailer here and love the gated entrance. Everyone has to enter a code to come in or out. We love that they have a dump station and potable water on site. But most of all, we love the staff. Debbie and Darren are so friendly. Darren got us out of tight spot and did so with kindness and respect.

This is the most clean, well designed, expansive, and downright beautiful storage space I've ever…read moreseen. Darren & Debbie both made the experience effortless. Kind and genuinely interested in helping us, I cannot recommend them enough!