Rude owner. Scoffed at me while I navigated my disability in front of him. Picked up nails in tires…read moretwo different times I drove through during a remodel he was doing. They were both metal screws, and he was replacing the metal doors.

I have stored here for 4 years, i have family and friends who store here as well. Although I…read morehaven't received an increase in rent like my family and friends I have been moved to a different unit nearly every year to downsize slowly and I was shocked to discover just a couple blocks down the road a unit the same as mine is $100 cheaper! I helped someone move out of Smokey point self storage to a 5x10 down the road and the online deal on rent is 1/2 off 3 months of the monthly $75 rate. A friend of mine has a unit that size at Smokey point and pays $152. Now I was told that these increases in rent were due to surrounding storage facilities increasing their rates and that they were just keeping up with the rest however this is so very untrue. I would immeadiatly pack up and move down the road if it didn't require so much additional equipment rental for the types of items I have but I'm very much weighing out the pros and cons carefully because when everything else is costing so much places that skyrocket their rates for the sake of "let's see what we can get away with" needn't have our business.

So I am currently a tenant of Public Storage and I'll tell you what this is the worst storage I…read morethink in the state they've raised my rent on me $100 after six months then on top of that late on rent not even a one whole month, and they threatened to seize my unit and auction it off. I didn't think that was possible I thought that would be against the law. It blew my mind to think that I could lose all of my personal belongings for being late on rent one month. These people are evil straight up if you value your property do not rent from these people.

Rat infestation. We…read morehad a 10x20 unit from March of 21 to February 22. It was one of the first (maybe 5 down) after the office on the right. I wasn't made aware of the well known rat infestation until I showed up in person. I was told nearby units were supposedly not being offered due to 'tenants storing food' and a rat problem. All of our things were covered in rat droppings. A lot of which were items for our young kids. The property knew of the issue and didn't call to share the info. We're lucky to have come to empty it as it might've just gotten worst. The onsite manager is very nice, and was always helpful - and he did the best he could for me. He deserves a 5 star rating. Unless of course he decided not to inform us before I showed up - then a zero. I had flown up from AZ and was loading our 10x20 unit into a uhaul with a reservation that night in Oregon (1/3 of the way back to AZ). A lot of logistics as you can imagine. I didn't have the option of getting this matter handled correctly and I was told again and again that the owner would reach out - but that, we also didn't have insurance! YIKES. Didn't know I needed to protect myself from RATS!! This was back in February of this year 2022 and I've yet to hear a peep. This made for an absolutely awful move in experience to our new home. We had to stage everything in the garage in steps to clean and not bring toxic rat piss and shit into our new home. Thanks Public Storage. Massive, massive fail on this property's side in many ways. Huge F. Maybe, look elsewhere? And ask how they're protecting you from this. Hope you have better luck.

This has been a fantastic place to store our items. The staff goes above and beyond to provide an…read moreexcellent customer service experience. Anna has been truly great and I feel heard and taken care of as a customer. I have taught customer service skills in my previous profession, and I think this team has it down pat. Well done!

Avoid like the plague! At Cascade Storage, the customer is always wrong. For some unknown…read morereason, they did not charge my bank account as agreed. They refused to rescind the late fee. I had signed up for auto pay, but they didn't charge me as agreed. I complained about this, and was emailed a contract very clearly NOT signed by me. Then they lied and said I didn't sign in person, which I did, of course, because it was very close to my home. Then the person who I spoke with said I was calling her assistant a liar. I didn't say, or think her charming assistant was a liar. I thought that SHE was liar. Bottom line, she was an incompetent person who lies and blames others when caught out. If confronted over this, she responds by bullying. She threatened to evict me if I dared to write this review on Yelp! This is NOT a person you want to deal with, in order to avoid future trouble. My unit itself is on the third floor. The elevator is in very bad condition, and actually locked me and my moving crew inside it. We had to push the emergency button to get special instructions to get out of the elevator! You also need a code to leave their yard, or you are locked into their yard! There is NO call button for that situation if you are locked into their yard. The assistant had failed to tell me I needed a code, so I had to wait for another lessee to leave in order to escape. It was winter, at night and it was cold. So, they trapped me twice. I had sold my home and moved away, so I am threatened to have to come back to Smokey Point, find and pay to move my possessions yet again, if I am evicted over this dispute, so I guess they trapped me three times. I am 73 years old, and disabled, so I cannot do it myself. I live on a fixed income, too. Don't put yourself into the situation I am in. Avoid Cascade NW Self Storage.

Smokey Point Mini storag Do Not Rent a Unit there. They are never open. You have to call to make…read moresure someone is there and she is constantly gone. You are not allowed access to your unit without someone in the office. You are not allowed to spend more than 15 minutes at your unit.

This place is so well maintained and the prices are really reasonable!!!…read more The manager, Theresa is an absolute sweetheart and always very accommodating for anytime I have needed to get anything in or out of my unit. I have had a storage unit in this facility since 1997. I recently emptied my unit the end of this past summer and was pleasantly surprised when I saw that there was hardly any dust, not one spider web or any mouse poop inside my unit. Everything inside of my unit was perfect, like I had just put it all there yesterday. I highly recommend this place to anyone who needs a storage unit. They have a very secure yard and their manager Theresa is just the best!! Thank you so much for taking such good care of my things. You gave me total peace of mind all these years. I very much appreciate it.

BEWARE OF THE FALSE ADVERTISING, folks! If you are doing comparison shopping, the dimensions of…read morethese units are NOT close to actual (in some cases they are 20% less). I rented a 8'x10' unit online and arrived to find that the actual unit was 6'-4"x10'. It makes no sense that this unit was indicated as 8'x10' online when they also have a 7'x10' unit, which is $15 cheaper per month. When I asked for a price adjustment, they told me that their sizes are "approximate". This *could* be legitimate reasoning for a 7'x10' unit. But for an 8'x10' unit, it's a gross exaggeration...and on purpose. How's that for 'customer service'? In summary, if you are comparison shopping, do not trust what's listed on the website. I recommend touring and doing a measurement for yourself.

We were looking for a place to store our travel trailer, and found Anchor Storage through…read moreSpareFoot. I'm glad we did. The facility is nice, and well-kept, with easy RV parking. Staff were helpful and welcoming. Price seems fair.

Jamie was the professional attendant on duty who not only had quick and helpful answers, but…read moredisplayed a courteous, approachable disposition. It may not have any bearing on the review but imo she can show me to any storage shed and I'll take it! & I live 50 miles away!!!

From the owner: Getting ready for a big move? Running out of garage space? Need somewhere to stash your off-season…read moregear? Trojan Storage seeks to provide a storage experience above all others. With top-notch security, friendly managers, and extremely clean facilities we aim to provide the best customer service!

Jasper and Bethany were amazing. They knew what I needed before I did and did everything they could…read moreto help make it happen. They were kind and helpful even when I was a down right stressful bitch. They're both great and went above and beyond and I couldn't be more appreciative. I will definitely come back if I need anything else and I'll definitely recommend these guys to family and friends! Thank you again guys for everything and Happy Holidays!

"Under New Management" means your rent goes up, they try to charge you for "insurance" on top of…read morethat, and you can't even access your unit (currently paid up and in good standing) without an obsolete app no longer available in the Play Store. Do yourself a favor and find a different company to do business with.