Today's temp is above 90, and the van just blows hot air. Too late to return the vehicle. There's…read morean expectation that everything works when provided. Very unhappy.

No muss, no fuss dump truck rental. Friendly, attentive staff…read more The Chevy pickup body dump truck has seen better days but it worked for me (moved 3 cuyd of soil one trip and 5 cuyd of mulch another trip). Recommend reading all of the policy signs (Loss Damage Waiver, credit card hold fee, etc) before renting so you are informed since they don't really review these policies with you as stand procedure; Or just ask questions about them at time of rental.

I will say the rental was relatively cheap and everything was pretty simple to get taken care of…read more My only issue with this place was on a Saturday morning, where everyone is looking to get their rental this place has a brilliant idea to do a one man show taking care of everybody. What company who is expecting to be successful on a Saturday thinks this is a good idea? Apparently this one... this should probably be a 3* review, but I only had to wait behind one person. The other 4 or 5 people behind me probably won't have anything nice to say about this place.

By far the worst experience we've had moving. 1st truck didn't make it one mile to my house to load…read moreup before check engine light came on. Brought back to Penske. Second truck made it the mile to my house. We loaded it, then the check engine light came on. Unable to delay our trip with them unloading/ reloading into another truck, we insisted a mechanic come take a look. He looked at it and said the diesel exhaust fluid heater was out. Nothing he could do. Shouldn't be a problem. We took the truck and went 30-35 mph up any hill, for 1800 miles. Texas Penske rep refunded us about 1/3 of rental costs, which saved my relationship with Penske. Do not rent from this store. The worst. The car trailer lighting cord was a mangled mess. Wires exposed from being drug by the last renter. When I told them about it they handed me electrical tape. Said just wrap it, it should be fine. The strapping holding the front two tires came loose twice during our trip, damaging the front splitter on my wife's 80k car. Normally, I may read that and think it's the renters responsibility to secure the car (true). But I'm a 25 years of experience construction co owner. I strap things down for a living. Their equipment was/ is junk, at pick up. The roll of electrical tape had me thinking that, but we had a house purchase closing to make. Had to go. We, the renters, shouldn't have to distinguish between junk/ faulty equipment and decent. Again, I'd do business with Penske again. Overall, the company gets 4 stars. Save yourself time, money and hassle by avoiding Everett Penske at all cost.

I needed an under dash brake controller installed and was directed to Everett U-Haul by another…read moredealer. There, I was told, is an installation guru...Jesse. The day of the scheduled installation Jesse had researched the Curt brake controller and noted issues others had posted about difficulties with Ford trucks and brake lights. He had a feeling what the 'problem' was, but anticipated no hang-up. One hour later the unit was installed and worked flawlessly as he demonstrated. What a great personable and competent mechanic! The Everett U-Haul outlet did me a solid. Suzann, behind the desk has her finger on the pulse of the shop. As a customer, it's nice to have confidence in the work performed.

Very good service and fair pricing. A bit of inconvenience because we had to go about 10 miles out…read moreof our way to pickup and return the trailer that we wanted when there was a u-haul dealer within 1 mile but we returned it after closing time and we were not charged an extra fee. The employees were very helpful and respectful. We will continue working with them!

Stacy is great! She explains everything very clearly, she also helped with measurements and…read moreexplaining the things that would fit in my selected unit. It's incredibly clean and secure. The police use the building as a training facility after 11pm. Thus the strict rules on times. Highly recommend l!

Very friendly and easy to work with. Helps with issues with access or door closure. Are patientread more

Through all my moves around town and helping friends move since 2012, there have been many employee…read morechanges at this little mini storage. Everyone has been friendly and helpful. The price is reasonable. The units are always clean. The dollies and flat carts are in good working order. I would and have recommended this facility. Even when I had an issue with my gate code, I was patient and they were apologetic. Bring the kindness and patience to your situation that you would want someone to bring to you and things work out.

Employee's were very attentive to my situation and helped me thru a difficult situation. All the…read morefeatures you'd expect at a fair price. I say A+ Thank you!

This is the best storage place I've used so far. The people that work here are friendly.read more

I've been storing my stuff in Clock Tower Storage for 6 years now. My storage space is inside and…read morehas been safe since I started. Customer service is always wonderful. My storage unit price has never changed since I moved in. I pay on autopay so my monthly payment is on time and always the same. I love the easy access off Hwy 9 in Lake Stevens. I love that I can stop by just about anytime I need. I have previously rented at other storage units in Everett and have been broken into multiple times.

I reserved economy car on-line a week advance and I ended up getting a old beat up car. AC not…read moreworking, check engine light came on right after driving off from parking lot, back trunk had plywood flooring, lock didn't work so we had to leave car unlock. The worst car i've ever driven. When I return the car and complain if all their cars are like that, and they tell me they ran out of car and it was only thing they had. Such a BS typical used car salesman... they could have given me any other car then that run down piece of junk. Luckily I didn't have to drive far. I would recommend pay extra at other car rental place.

Looking for a rental car for a visiting relatives from Europe. Reserved a car and was assured there…read morewas no problem renting to an adult with a valid foreign drivers license. When we showed up to get the car they said they couldn't do it. Put a huge wrinkle in their plans. Had to scramble and waste several hours finding an alternative. Will not go back and will not recommend to anyone else.

Quite possibly the worst experience at a uhaul location ever. Rented a truck through the app and…read morethe lady who works there gets a call right as I'm done checking out and says it's no longer available because someone else is using it for a "one way trip"? And the next U-Haul location was 30 minutes away... would not recommend this place to anyone.

No follow up. No appt. confirmation. Rude staffers. Bottom line, this place totally sucks. They…read moredon't want your business. They schedule an appt. And then don't honor it. I have the confirmation. Every staffer I've ever talked to there is totally rude. I've never wished so bad that this place would go under. If you support this business I hope you get the same lack of service and courtesy I got. You've been warned.

What an incredible adventure! We rented a camper van from NW Adventures so we could get out and…read moreexplore the PNW. The booking was easy, the people are so friendly, the rates are reasonable, and all the contents needed are included. Fantastic! Highly recommend :)

Great customer service. Accommodated our odd schedule needs. Equipment was well maintained and…read moreclean. Very responsive. Love working with a local company versus big boxes.