My very first experience with a storage unit and it has not been a good one. Having drove to this…read morelocation TWICE during business hours, without a sign explaining why no one was in office, and also being hung up on by the representative when I asked her to call the store because no one was on site was the cherry on top. We had driven there 45 minutes before and did not want to waste a trip to get the unit we put on hold. After calling THREE TIMES, they were closed for "health and safety reasons," with no SIGN, NOTICE OR KNOWLEDGE BY THE PEOPLE ON THE LINE. Good luck with this place, unless their service is STELLAR when we actually see them, I don't see myself updating this review.

Haven't gotten off to the smoothest start with this facility but their staff have worked very hard…read moreto make things as easy as possible for me. Unit rental was easy, moving in was fairly quick and you won't find a better deal for your money especially considering the surveillance and climate controlled units.

Call from staff to help get things started and give information. The online process was…read moreunderstandable.

Nobody is ever in the office they have people waiting outside for hours extremely unprofessional…read moreabsolutely terrible it's like this every time I'm here it's like there lunch is 24/7

I've been storing my stuff in Clock Tower Storage for 6 years now. My storage space is inside and…read morehas been safe since I started. Customer service is always wonderful. My storage unit price has never changed since I moved in. I pay on autopay so my monthly payment is on time and always the same. I love the easy access off Hwy 9 in Lake Stevens. I love that I can stop by just about anytime I need. I have previously rented at other storage units in Everett and have been broken into multiple times.

This is the best storage place I've used so far. The people that work here are friendly.read more

We had a great experience with Royal Storage. The place is kept immaculate, there is someone…read moreavailable 7 days a week and the gate entry is a snap with the app they supply when you sign up. Very competitive pricing. We stored our motor home with no worries. Highly recommend

I have given Royal Storage a 5 star. They have the best customer service ever. not only did they…read morehave a very clean facility. They offer cold water or coffee and sale supplies for packing and for parking your RV. One stop shop. Thank You for our great experience.

Don't store your stuff there. They've been broken into too many times to count. Big ticket items…read moreget stolen there not just units boats, cars, trailers. There secluded, cameras are crap and no compassion when your stuff is stolen. "Not their problem." Read the fine print and go somewhere where there's 24 hour surveillance with someone behind the counter. Make sure they have insurance. They also own the storage place down the road. Yellow place.

Convenient and easy rental. The lady at the desk is very nice. Can make payments by phone.read more

The facility is clean and well maintained. I rented a small indoor unit, it's all metal (walls and…read moredoor), and they provide you with a lock. I rented the unit online and picked up the keys in person the next day. It couldn't have been easier. Kayla from the front office was super helpful and got me set up in about 5 mins. I almost never leave reviews, but felt compelled to as the other 2 negative reviews I saw on here from years ago don't seem to represent the current state of this place.

They are the best of the best. Very secure facility. Cameras everywhere and someone living onsite…read morewho walks the property at least daily. We store our travel trailer here and love the gated entrance. Everyone has to enter a code to come in or out. We love that they have a dump station and potable water on site. But most of all, we love the staff. Debbie and Darren are so friendly. Darren got us out of tight spot and did so with kindness and respect.

This is the most clean, well designed, expansive, and downright beautiful storage space I've ever…read moreseen. Darren & Debbie both made the experience effortless. Kind and genuinely interested in helping us, I cannot recommend them enough!