If you rent here, be prepared to move out in 4 months or pay extremely high rates. Every 4 months…read morethey will double your rates and they will not work with you. Instead you have to move your items somewhere else (or book another unit with their current sales) Facilities are nice. The associates on site have little to no power when it comes to rates. Mostly there to assign units and schedule move out dates. (Other than keeping facilities clean).

They raised my rates after two months from $206 to $305!!!!! Read other reviews on Google before…read morechoosing this place, it is a common practice for them to give massive increases after signing agreement. They are an 'F' rating on BBB, no response from corporate on any complaints. The office is unattended most the time, hence kids riding ATVs around up and down the aisles and in between RV spaces. Take pictures of your stuff after parking!!! As you can see in the pictures, it's empty for a reason. They have failed to respond to my complaint after sending it to upper management. DO NOT USE THIS PLACE!!!!!

Very nice staff , amazing prices , clean location …read more Ms.Melanie was beyond helpful, immediately gave us a tour of the units we were interested in , saw us moving everything in the heat and brought us water bottles The staff alone would make you want to store your belongings here , will forever recommend them.

Called around for shredding services and found Desert Gardens mini Storage the most reasonable cost…read morefor the near 100lbs of shredding our old documents. The Manager, Melanie was awesome help in going through and sorting out any potential shredder issues. Highly recommend! Ron and Lynette

Absolutely Infuriating Experience - Avoid This Place While Marina's in Charge…read more Dealing with General Manager Marina at CubeSmart has been nothing short of infuriating. I've been more than patient, leaving two messages over the past month with zero response. When I finally got her on the phone today to ask when my prepaid two-year contract ends, her dismissive response was, "It gets really busy around here." Seriously? That's exactly why people leave voicemails--so you can respond when you're not busy. That's called basic business and doing your job. Then she tells me there's "no such thing" as locking in a rate, and she would "never tell anyone that." Really? Then why the heck would I prepay two years in advance if the rate could change at random? That makes absolutely no sense. She proceeds to lecture me about how "all storage companies throughout the entire country raise their rates" and how I should "read my lease next time." Unbelievable. I reminded her that the person I originally spoke to even had to call corporate to figure out how to process my two-year prepay. I remember waiting almost a half an hour in the office on that day like it was yesterday. Marina then admits that she has only been there for five months at the time as she did my contract, but would have never told me that. Marina continues to deny anyone ever said that. She doesn't have to talk about anyone else because she is the one who took the order. When I pressed her on who I spoke to, she hesitates and then admits it was probably her, but swears she "would never" say that. Then her tone gets louder and more defensive. At this point, we've been going back and forth for over 20 minutes, and my wife--who's been listening--starts digging for our paperwork. I start to take notes and ask Marina for her name as I did not recall what she had said when she answered the phone. She refuses. So then I say you won't even give me your name. Her response is Rick will call me back. I then Respond. OK so my wife is listening and you are refusing to even give me your name. Is that correct?. At that point, she says you should know my name it is Marina and I told you that when I answer the phone. Only after she was under pressure and knew someone else was listening. Did she want to cooperate. Oh no! Guess what? We find the receipt. Clear as day: Same monthly rate $99.45 plus $12 "protection plan" every month (3 pages) from 8/18/23 through 9/17/25, with a 15% discount for PREPAYING. That's proof. And as soon as I pointed it out, Marina hung up on me. I've called corporate and now I'm waiting to hear from District Manager Rick. But I'll say this right now: Do NOT give this location your business while Marina is in charge. She's dismissive, Condescending , dishonest, and completely unprofessional. Keep every single receipt and document everything. You'll need it!!!!

These thieves seem to raise prices by the month. Just…read morerecently went from $140 to $167. This is just Ridiculous pricing. I chose this place because of the then price of $120. It's a 10x10 unit and I will be moving out soon.

Nick and Nicole were super helpful! We rented the truck as well. Very convenient. Can't say enough…read moreabout how helpful and good our experience was dealing with Nick and Nicole. Highly recommend

Price is good, yes. But I learned pretty quickly (after signing my contract)...in the heat of…read moresummer...air COOLED is not the same as air CONDITIONED. It's not only hot, but humid...so it often feels hotter in there than outside, especially on the 2nd floor, where rent is cheaper. Lol Working lights have also been an issue...burned out and/or just not on when I arrive. To the point where I can't even see inside my unit. I've had to call the office more than once...but to their credit, they got them on quickly. The woman in the office (the manager I assume...she's always been there when I go in the office) may initially come off to some as irritated, but I learned that she's just one of those people who only smiles when "earned"...Lol. She's got a dry wit & is actually really quite nice. I stay because their prices seem to be better than others, & because I don't want to move everything!!!

I've been a customer at Storage King USA for many years even before it became Storage King USA, and…read moreI'm beyond disappointed with how this place has gone downhill. They keep raising rates with offering less in return. There's no power now, car washing facilities have been down for years, and any amenities that were once decent have either been removed or neglected. It's just frustrating to pay more for declining value. Storage is supposed to be about security, convenience, and service. Right now, it feels like this company is only interested in squeezing every dollar out of long-term customers while doing nothing to improve or even maintain the property. If you're considering this place, think twice.

I was an original tenant since Ultimate Storage was the original owner…read more Keith the manager seems to be a good guy who is hamstringed by failed corporate policies to maintain accommodations and a secure facility. Too much money for lack of services. RUN AWAY FROM THIS COMPANY You're better off parking your RV/Boat in front of your house and paying your HOA penalties. It will be cheaper in the long run. After two burglaries - Failure to maintain services and accommodations originally offered by previous owner. Failure to provide basic security of the premises. Increase in rental rates with loss of accommodations. No Constantine/razor wire on top of perimeter walls. (Basic) I've experienced two burglaries resulting in thousands of dollars in loss. This facility failed the first time to maintain an operational video surveillance system. The second time there was no video surveillance on the storage rows or alley ways. No accountability from the company. This company insisted that I give them a survey. They asked for suggestions, here are the basic expectations one would look for in a storage site of a $100,000.00 plus Toy Hauler or RV. Secure the facility against incursion, theft, and burglary. Each row of spaces should have high quality professional video surveillance at multiple vantage points. Constantine/razor wire should be mounted on the top of all perimeter walls. Exterior walls should be painted with a slippery low traction coating making it nearly impossible to climb. Restore all accommodations - RV wash bays, vacuum cleaners, and a sanitary RV Black/Gray water dump station - NOT A STEEL LID ON TOP OF A CULVERT TO THE SEWER. Storage King in my opinion is the Slum Lord of Storage facilities.