Great Customer Service! Super helpful…read more One tip, boxes look smaller in store then when at home. Pro tip, next time get the mixed multi-pack with small boxes.

Great prices and friendly staff they even load your car for you.!!! Highly recommendedread more

I am writing this review as a long term customer who pays on time. Today...Saturday December 23 I…read morereceived this email.Threatening me. Giving me 24 hours on Saturday to get my certificate. And if I do not do it in 48..I'm locked out. In the mean time, they are closing until Tuesday. Read this and consider doing business elsewhere. Dear iStorage Tenant, I hope this message finds you well. We would like to inform you that the insurance policy on file for your storage unit at 4456 North Brasewood Blvd is currently expired. To ensure continuous coverage, we kindly request you to provide us with a new PDF copy of the declarations page for your insurance within the next 24 hours. If we do not receive this documentation, an automatic insurance application will take place, resulting in an additional $12 premium charge. The coverage limit will be set at $2,000. Furthermore, please be aware that if the updated insurance information is not received within 48 hours, access to your unit and the storage facility gate will be restricted until the necessary documentation is provided. You can submit the required insurance documentation by sending the PDF to 8114@nsabrands.com. Alternatively, you may bring a hard copy to our office. Please note that only PDF submissions can be processed to ensure accurate record-keeping. You might notice they cannot even spell the street they are located on. It's a nice facility, but this is unacceptable. I hope I can discourage others because of this behavior. Saturday at noon..closed until Tuesday..threats! No pictures to attach...just the letter they sent.

Very nice very clean…read more Used our space for overflow after my folks passed and then grown kids needed over flow space. Six and half years and we have finally been able to assimilate our overflow back into the empty nest space. Convenient Courteous Accessible We were on third floor; couldn't been easier to access. Easy to close down. Highly recommend; might have stayed longer but the steady $ increases (from $207 to $270 / month) kept the pressure on to close it out.

ALL of the staff here are super friendly and helpful! Every time I come in, the staff are attentive…read moreand ready to help. They are quick and efficient as well. I typically come here when the USPS is closed and I need to drop off a package after 5 PM on weekdays/Saturdays. Thanks for the exceptional and speedy service!

Good service. In and out. Was avje to get passport application mailed and passport photos in one…read morestop. Staff was very helpful and knowledgeable.

I realized I never reviewed them even though it was almost two years ago. But they were great!…read moreAnswered all my questions and the cost was clear and within my budget. They showed up on time (even early) and did everything quickly and efficiently. I felt bad because my new place didn't have the AC on (annoyingly) but they still worked and even worked around the two guys still working on my apartment (because my apartment wasn't ready even though they said it would be). Great service and I'm planning on using them again when I move soon!

Santiago's Team was first class…read more Good: - Showed up on time. - Great attitude from all the team members. - Handled with care. - Efficient with time. Bad: - None. Tip: - I would recommend using multiple people for a higher hourly rate. This was move 1 out of 2. Hope the 2nd round is just as smooth. Overall: I would recommend using this moving company.

Easy way to send back a phone after getting a new phone at T-Mobile…read more Get the box. Add the shipping label. Drop it off. Get a receipt. So easy!

Super fast and efficient service for returning my package ! The three sales associates working were…read morepleasant, offering to tape my plastic package (some locations require that you purchase tape to secure the package yourself). Each person that entered and exited they wished them Happy Holidays :)

Big Tex Storage is the best storage facility I have ever experienced! It is very clean, well…read moremaintained, well managed, safe, and reasonable rates. I highly recommend Big Tex Storage to anyone looking for an excellent storage facility. Keilah Cantu, the Manager, is wonderful to work with!

We had a large unit here for 5 years and highly recommend. The space was clean, well lit, plenty of…read moredollies available, and the elevators always were working, a must as we were on the 6th floor. Keilah Cantù in the office was super nice to work with whenever we had a question. Secure entry and exit, always felt safe going in and out.

Great staff. Good location, always has inventory .Parking is always available, open everytime I…read morehave needed to go inside.

This place has a sign up on the wall behind the counter saying "we are not responsible for usps,…read moreups, or fedex packages". I understand it as a legal disclaimer but I immediately left and went to an actual UPS store because I'm not taking any chances.

Don't hire them!!!!!!!! The worst moving experience. First…read morethey are kind and offer you an attractive package to hook you up, but on the day of the move they told me that they had extra items that were not on the list, and when I checked if they were, later they told me that the list does not matter, that is Just an estimate, and they ended up charging me 1800 dll more if I wanted them to bring my things. Then what do you do? if you already have to deliver the apartment and you need to move to start working? They take advantage of the situation and according to what I read in the other comments, it is not the first time. My mistake was believing that the bad comments were few. Then they said they would arrive the next day but again they lied. When you call customer service they simply ignore you, they tell you that they don't have the information and that you should wait. They arrived 2 days late and when they brought things down they said they couldn't assemble the baby's crib, the table was bent on one leg and they just left, we also noticed that they came in a smaller truck, which means they hire a third. Don't listen to the good comments they are surely made up!!!!!!!!!

If you're considering movers in the Houston area, learn from my mistake: do not use Transit Moving…read more& Storage. We received multiple quotes when planning our move. I had one structured myself (Pods + Two Men and a Truck) that would've cost between $5,600-$7,000. Transit came in initially at $8,600 - already higher - but the salesman insisted he could "sharpen the pencil" and win our business. After three separate video walk-throughs and detailed discussions about what we were packing ourselves, they sent us a final "binding" quote of $6,800. We agreed, thinking the estimate was solid since they'd seen everything multiple times. Here's where things went wrong: On moving day, they showed up with one truck instead of the two they promised. After loading the first truck with most of our belongings, the supervisor told me we were "over on space" and forced me to sign for an additional 1,000 cubic feet at $1.50/ft - magically bringing the bill right back up to $8,600, the original number I had already rejected. When I disputed it, I was told I had to pay 60% immediately or they wouldn't move my stuff at all. They took my furniture and left me with no choice. To make matters worse, they later refused to even deliver my belongings until I signed that I accepted the inflated total and paid in full. That's not a moving service - that's holding property hostage. I called the salesman and office repeatedly to resolve this in good faith, but no one would take accountability for their "mistake." A professional mover should not miss an estimate by 40% after three walk-throughs. It feels clear that the lowball quote was intentional just to secure the job. Bottom line: This company misleads customers with bait-and-switch pricing, then holds your belongings hostage until you pay more. I would never trust them again and strongly recommend you protect your family and valuables by choosing a different mover.