Easy way to send back a phone after getting a new phone at T-Mobile. Get the box. Add the shipping label. Drop it off. Get a receipt. So easy! read more

The UPS Store - Shipping Centers Near Me - Bellaire, Texas

Super fast and efficient service for returning my package ! The three sales associates working were pleasant, offering to tape my plastic package (some locations require that you purchase tape to secure the package yourself). Each person that entered and exited they wished them Happy Holidays :) read more

Great quick accurate friendly service. Had two different engagements to attend to and they were highly professional. The associate took care of both issues and handed everything I needed to be successful and documentation. read more

The customer service representatives didn't look like real employees. Employees were dressed in sweat pants and didn't seem interested in working . They only had one printer and therefore couldn't print anything I needed because the owner was using the printer . Staff was rude and combative for no reason. Don't waste your time going here. read more

This UPS Team is the best I've ever experienced. What a Refreshing WOW! You worked so hard over the hurricane with no power & then with power so exceptional. Thanks for going above and beyond without a second thought. You were so helpful! read more

The UPS Store - Amazing UPS & Amazon Experts - Shipping Centers Near Me - Bellaire, Texas

We needed to return a bigger item to Amazon and Kohl's doesn't take them, this particular UPS does. We walked in with the box expecting a hassle and we were amazed at how easy the transaction was. The young man that waited on us was professional and courteous. Most places you return stuff to want to look in the box so I left one end open, he took care of sealing up the box and we were on our way home. Easy Peasy. read more

The UPS Store - Shipping Centers Near Me - Bellaire, Texas

busier than other locations bit of a longer line and wait. the parking lot is not huge.

Worst attitude and service I've had anywhere in years. Won't be going back ever. I was not able to use the copies they made because they cut it off, wouldn't try to do right and insisted I pay. read more

This is store is fabulous Desiray is extremely efficient and kind to her staff and does all to make customers happy My name is Maureen busby read more

This is by far the best UPS site in the city!!! They are professional and very helpful. read more

they are awesome!!! deseeray and jesus are awesome!!! so helpful I was so impressed with how fast they were read more

The staff at this store are so friendly and so helpful. We actually walked out of the UPS store that is buy Whole Foods because they were so needlessly rude. Then we found this store and it was exactly the opposite! super friendly ... super helpfu!l go to the UPS store every time. read more

Careless checking of items brought to ship, and not very polite.

I love this place. I take care of FedEx, USPS and UPS all at this location. One stop shop for Covid care packages or returns Thank you guys for the great service! read more

Dropped of two boxes of TODs loafers at this location, only one box made it back to the vendor... UPS did their investigation and filed it as "lost". Supposedly, I'll get 100$ in reimbursement)) Not trustworthy, not going back! read more

Go to Fedex on Beechnut. they lost my package and were of no help. much better customer service at Fedex.

On Friday January 21, 2022, I went to the UPS store and asked if they did overnight mail. I was told they did. I needed a rent check sent that had to be there on Saturday. I was not asked if I wanted the overnight sent via USPS and specifically asked for UPS overnight. I paid $45.14 for the overnight delivery. Landlord called on Saturday the 22nd to say the overnight was not received which caused late fees to be imposed. The landlord called me on February 3rd to inform me the overnight had finally arrived! A stamped envelope with a forever stamp would have arrived there sooner. An overnight arriving almost 2 weeks later is not overnight! If I wanted to send the overnight USPS I would have simply gone across the street to the Bellaire Post office and mailed it there myself. I went to the UPS store today, February 5 and was told I signed a screen that said the delivery was not guaranteed. The screen states the date of arrival by the end of the next day and the next line says "end of day: not guaranteed." It is logical to assume that this means that it is possible delivery could possibly be delayed a day or two. IT DOES NOT say "we don't guarantee in any form or fashion when your overnight will be delivered- it could be almost two weeks later, so do you still want to pay $45.14 and roll the dice? A day or two later than the overnight date while not great is just life today, but not almost two weeks. No, that is not right under any metrics. To the staff's credit they took my information and the store manager will review on Monday and submit a request for a refund. I am disputing the charge with Chase credit card service and will follow up this review with how this is resolved by UPS Corporate. read more

I rented a mail box and they lose our GREEN CARDs, since the USPS tracking number showed the status as delivered to their address but they didn't put it in my mail box, it happened for me to find someone else mail in my box and gave it back to them to put it in the correct box number, their mistake costs me over $5,000 and a year of delay, before I rent that box I asked them if they have an automatic notification service for recieved letters (sms or email) and they said YES but later they never notified me and they said its for packages only and were lieing again, they said you can call and ask us to check your mail box and almost every time they were putting me on hold for quit long time (One time they left me over 45 MINUTES !) and one time I was at thier store using the printer and someone called and they recognized him and they put him on hold and they start laughing pretending they are checking his box but they didn't and Left on hold for over 10 minutes then told him there is nothing at the moment! There was a girl with blonde Afro Curly Hair who made fun of a customer with her college right after the customer left and didn't care that I was their and even didn't treat me with respect (not sure if she still work there) there was a very nice guy don't remember his name I have never being there again for about a year, I know it is very long review but I hope they can be more professional and try their best to avoid mistakes and respect customers. read more

We believe we paid but we never received our items. All calls to Drake to clarify the issue went unreturned. We were told PayPal only; no option to pay by credit card which limits the actions we can take. If he would return our calls or emails, we would pay him - or as the case may be, pay him again - but we've not had any response to emails or calls. This has been going on for 4 months. Even the auction houses are trying to help. I'm shocked they recommended him. read more

I purchased several art glass lots from an auction house near this UPS Store and upon receipt of the items, one of them was broken. I filed a claim and it's been months and months of nothing but run around from this UPS Store (say they'll call me back but don't). Unfortunately because you pay the "UPS" store (which is NOT UPS) to ship your items, UPS considers the UPS Store to be the customer/shipper and won't work with me, so I'm left at the mercy of this UPS Store. I finally got them on the phone and now they said I didn't get insurance on the package other then the default $100, which is completely inaccurate. If you're shipping anything of value, I'd highly recommend to work with another shipper, this has been an utter waste of time and loss of money. read more

The store is supposed to close at 4 pm. Got here at 3:40 pm and it's closed. Another time I got to the store when it was supposed to be open and waited 30 minutes for someone to show up and eventually left. Poorly managed. read more

I usually go to any UPS Store around the area but this one definitely is the quickest and most on top of things store I've been at. Drake was able to get my print jobs for my t shirt, hoodies and polos for my restaurant out within a couple of days! Never knew customer service would actually run as smoothly as it did! Will definitely come back here for my shipping and printing needs! read more

I entered the UPS Store at 5233 Bellaire Blvd, Bellaire, TX 77401about 2 weeks ago and asked for a quote on a business card. A young lady was called from the back who took my sample of an old card and content of a new one. She quoted roughly and gave me an email to which to send both documents to "Dave". I did so and did not receive a response, then sent another email. I then went in the store and the clerk was apologetic and said he would intervene. In 2 days I received a proposal, but many items on my old card were carried over to the new one. I then sent back a new sample to the email for "Dave" and there was still no response. I sent another, then called the telephone numbers on his email. One was nonfunctional, and the other was a message machine. Frustrated, I went back into the store, where the same clerk appeared. I said I was astounded at the lack of progress, inability to contact or interact with Dave. I added that the proposal from Dave contained half of what was on the 8 year old card repeated, and that my numerous samples clearly gave the new contents. Again, he apologized, and looked befuddled and annoyed. I said "if you cannot provide this service, you should not be advertising it. If I cannot get a good telephone, or there will be no progress, then I should go elsewhere." The clerk responded "Go ahead. Dave is a busy man" (which is what he told me before when I went in there to provide a better sample). "So then you cannot give me an estimate of the time line." He did not reply. "Well I suppose I will have to go to Fedex or Office Depot, then." "I don't care," was his reply. "Doesn't it bother you that you wasted my time? What if I post my experience with you." "That's all right too," he said, now clearly angry. This deliberate indifference and lack of respect for customer's time is predatory behavior. These proprietors did not adhere to their promises, and basically were insulting me with their antics. This is a perfect example of a business that, if they can't beat the customer, in this case re professional time and disrespect, they don't want anything to do with him. To say this business is unprofessional would be gratuitous. They do not even rise to a basic level of attempting to help their customers, at least with business care design and printing. They need to remove these services from their ads. This branch reflects poorly upon the brand name. The attitude is incredible, but perhaps there is more to the ill will here that I do not understand. In any case, as far as my interaction is concerned this UPS store is an abomination because of the nonperformance and shameful behavior of the owners. read more

I wrote a bad review of this store last month. In turn, the owner posted a thoughtful response. Even better all of the changes that he described were implemented. I am glad to have his name, because in the future, I will call him directly. The best evidence of a good business is how they respond to problems. In this case he is the gold standard. read more

This UPS Store is convenient to us and for the past couple of years we've been using their shipping services. They also sell a few office supplies, print big posters, and pack stuff. They are friendly and efficient. The caring staff here is great; they don't treat you like A # like the other place! Usually quick service even with a line of customers with odd requests. Always seem to have at least two staff members on duty and willing to help. Staff answers questions well. Be aware that you'll pay much more for basic postage services than at the good ol' USPS. Also, several other UPS store locations in the Houston area provided good service too. read more

Unprofessional, don't really dress well, not very good customer service. It was our turn but they were serving other customers at the same time ? Workers are a little wierd. I mean they get the job done but it's wierd read more

Great customer service. I was done with everything in less than 2 minutes. You pay more but you avoid the long lines and rude staff at USPS's. read more

Valuable original artwork entrusted with this UPS Store for repackaging and shipment was lost or stolen on 12/16/2015. The large box containing the artwork disappeared and UPS corporate records indicate the painting was never received for shipment. I requested that the management of this UPS store review and **preserve** their video surveillance of the incident. On my fourth visit to the store (1/12/2016), management indicated that video showed the painting being received by UPS drivers but that this video was subsequently overwritten and is permanently unavailable (!!!). There is a large reward for the painting's safe return. Its tracking number was 1ZW1451V0306157810 and it was last seen at 5116 Bissonnet Blvd., Bellaire, TX 77041 Here is a photograph of the painting: http://www.smithmada.com/img/AdamJustinSmith_PassedPallorSometimesConcealsAndBeleaguersHisColorfullyCrosshatchedCreativeCore.jpg Accidents happen, but after this humiliating ordeal I must avoid this UPS Store. read more

I am very disappointed. The store said curbside assistance available. I drove here particularly for that. But today when I called to ask them to come out the lady said it is not available. Don't advertise services that can't be offered!!!! read more

The team are so nice , its brand new and am so happy to ship with them , thumps up they help me so much I used to use their office read more

The UPS Store - Shipping Centers Near Me - Bellaire, Texas

Staff always helpful! Efficient and courteous! I drive past others stores to come to this one! Great job! read more

I recently needed my Will witnessed and notarized and visited this store to have it done. There were three young men working that morning. Everyone was very courteous and efficient. I was in and out in no time, and I appreciated the willingness to answer my questions and the excellent customer service. Their prices were very reasonable. They also make copies, take regular mail deposits, and have an array of shipping supplies. read more

I have used this UPS Store for many years and have never had a package go missing or arrive late. I rarely have to wait in line unless it's the holiday season and personnel has always been friendly & helpful. read more

Local business is very responsive. Easy parking. I just found out today they offer notary service. Nice people!

Went inside location, clerk inside told me store did not open for another 30 minutes, I went to sit in my car and they opened as soon as I walked out. I went back inside and to ship a book, the girl inside told me it would be $6 for media mail, then told me they don't have that account anymore and that it would be $11. Horrible experience. read more

Drake is an absolute superstar! My team will most certainly be using the UPS print shop in the future. We were ecstatic to hear they work all over the US! Drake was available to FaceTime and show real time the print items he was working on for us. He hand delivered the items after hours. He is simply amazing. Thank you Drake and team! read more

The staff here are great and helpful. I do a lot of mail outs at the same time. They never make a disgusted face like some places do. I highly recommend this location. Also I order my business cards there about every 6-8 weeks and they always ready very quickly. read more

Staff is too eager. I specifically said I wanted to mail my package and was surprised to see that the clerk was ringing up a UPS shipment fast as possible service at a cost of over $10. It's quibbling over small sums I let it go because was curious to see how far it would go. What did the clerk think I bought the mailing envelope for? So I paid for the mailing envelope that was wasted and the difference between between UPS post office and priority shipping. Will be a long time before I go back read more

A small place with great service . Wish they were open longer on Saturdays

My favorite UPS store. It's always a quick visit and everyone that works here is friendly and very helpful. I'm also lucky enough to live near it! read more