Brittany and Jasmine are amazing ladies to work with. They were extremely kind, helpful and very knowledgeable. They answered all my questions.They made the experience easy peasy. read more

First time ever needing extra storage so I didn't know much about the process but thankfully I came to the right location because I was helped by Michelle who explained The whole process and monthly payment plans and made it way more easier than I expected. Thank you Michelle for your professionalism and patience with me . 10/10 customer service read more

I recently rented a small storage space from here and it was a pleasant experience. Very friendly staff and the facility is well maintained. When I arrived at the facility, I asked if I could see the size difference in the smaller units and the person working was happy to show me around. He walked me over to both spaces, and after I decided on one, he quickly processed the paperwork to get me on my way. He went out of his way to assist and I appreciate the great customer service! read more

I've always looked for extra space for things that I don't usually don't use. I've seen a lot of storage space locations but the customer service to those locations was horrible. Finally went to this extra storage space and man! First I was greeted by Michelle she saw I was clueless. She offered to help, great customer service! I believe she was the manager on site. She offered to show me different empty units to show me the sized. Finally I got my unit she got me to get insurance for it which I felt skeptical about first but then she explained it and I just had to jump on it to protect my belongings. Michelle made my experience getting one of these amazing! Definitely staying here and recommending Michelle! read more

Brittany and Juan were great and the facilities is clean. I was very satisfied. I won a auction and it was quiet and easy

Brittany was fantastic in assisting me with securing our storage unit. The entire process was smooth, and she provided excellent customer service along with pleasant conversation. The unit and the property were also clean and well-maintained. read more

Excellent service people !i recommend this place. The hours kinda differ but as for everything else it's convenient and safe.

The app to access the gate stated the gate access was denied because I was trying to enter "After Hours". The posted access and office hours time start at 8:00 AM and I was trying to enter the gate at 8:05 AM. I got there at 7:45 AM and waited until 8:00 AM, 8:02 AM, 8:05 AM to try gate access app, before calling customer support. I called customer support, and the person I spoke with was awesome. He called the office and then the cell phone of the office person, who stated that he was on-site would go to the front gate. The office person LIED. He drove up behind my car and went into the office around 8:15 AM and turned on his computer. So the two main issues: 1) Gate access app has an issue (can't tell time). 2) The office representative is a LIAR and is rarely in the office to support customers. On a positive note: The Call Center person was awesome! read more

Daniel the storage Manager was extremely helpful and made storing my belongings a breeze!

Wow really needed a storage, stopped in for assistance, and got more then what I asked for. Patience and excellent costumer service let. Daniel know what I needed and my budget, and got exactly that. Fantastic experience read more

I rented a storage unit from a company that was bought up by this company. From the second they took over there were problems, first I had to re apply for the unit that I already had by filling out all new paperwork. Then there was an automatic payment snag that required an extra visit to the office to straighten out. Since then they have added charges for insurance and a rent increase that amounts to a 30 percent increase. Now when I visit my unit I'm harassed about the amount of time I spend there. Twice as I was setting up a shelving unit I was approached and informed that I was not supposed to be there for too long. I still don't know what that means. read more

Been a customer for a while now. Dan has always been kind and helpful. Great representative of the company and very Professional. Thanks Dan and Extra Space for all the help! read more

I was pleasantly surprised by the manager, Cathy, and how she was so informative, friendly, and helpful in the meeting we had. She had to call me a couple times since my biz was slammed and I appreciate the follow up and reminders to come by after I made a reservation online. I decided to rent the space and she accommodated the need I had while sticking with the online price I was quoted, got me set with a lock which they sell there, and helped make sure the gate opened with the code she gave me. Never rented a space before and it was very easy. read more

Daniel was very helpful! Amazing service. First time renting out a storage and Daniel made to show me around and how to use the lift!

This review is way overdue. DANIEL is the best at what he does. He has great customer service skills. He demonstrates compassion, professionalism, kindness, and basic human kindness. This company is lucky to have him. Keep up the amazing job Daniel. read more

First time at this facility. Was looking for the elevators so I went into the office and Daniel mention they have lift not elevators. He said once I start moving in to let him know and he can help me. Very appreciative and he was so professional at explaining all that I needed to know. Thanks Daniel read more

I was told the unit would be open when i got there and a lock would be inside. I got there when i told them i would get there and it was locked. My friend that came with me had experience with storage units and suggested we leave. After waiting they left. I called the # and it took over 30 minutes to get someone there after i suggested they contact someone. They opened it and left to find there was no lock inside so I had to call again and wait again. Finally I got a lock. The unit had no light inside. Hopefully my bad experience ends there. It seemed like no one I spoke to understood how the facility operated but were congenial. One person I called suggested I check another locker that was supposed to have a lock but that unit was also closed. I'm glad I was able to get help to open it but I don't think it should have been so difficult or take as much time as it did. 3 stars for value, congenial staff and ease of signing up. read more

Daniel was very helpful and polite. Definitely recommend. He knows what he is doing. He was very responsive and answered any questions I had. read more

Daniel is the best he always goes above and beyond on his services.He even took the time to install and set up my gate access application for me.Great guy read more

Wonderful service and clean, safe facility! I was able to get a unit booked online with ease and it looks very updated and well kept. I definitely am happy with my choice. Security is on point too. read more

The convenience of the storage to my home was just to amazing to pass up. Although it was a previous storage place, the transition to Extra Space had been smooth and they always communicated what was new. The price is pretty much the going rate as with everything else but we are in a different economy now a days so have to take the food with the bad...i would still recommend this site for your storage needs... read more

I've been at the storage space for over a year and it switched over to extra storage space and I was having a problem at first but miss Cathy got all my business together and straighten everything out and help me have a better day so I just like to say I have good service. read more