Brand spanking new buildings, easy as 1-2-3 virtual check in and out and get in and out anytime you…read morewant. I'd have given 5 stars but a bit more expensive than I wanted to spend, but demand out weighs supply these days

From the owner: Storage Junction is a modern, purpose-built self storage facility located in Genoa City, WI —…read moreconveniently serving Lake Geneva, Twin Lakes, Powers Lake, McHenry IL, Spring Grove IL, Antioch IL, and surrounding communities. We offer three storage options: drive-up self storage, climate controlled storage, and indoor, outdoor, and climate controlled RV & boat storage. Our oversized units feature up to 14' tall overhead doors — ideal for RVs, boats, and trailers. Climate controlled units start at 5x10. No hidden fees. No security deposit. Easy online reservations and billing. 24/7 secure gated PIN access with high-tech surveillance. Not a national chain — we're a locally operated facility that genuinely cares about your stored property and providing you the best possible storage experience. Reserve online at storagejunction.com or call (855) 229-7142.

My storage unit was very clean and thry keep up the exterior and interiors well. The prices are…read moregreat for what you get. The staff were very helpful and kind. I highly recommend reaching out to them if you are in need of a storage unit.

The units are reasonably priced and easily accessible. The people in the office are helpful and…read morecourteous. I would recommend Robert's Road Mini Storage. 5

Everything was easy from start to finish. Reserved unit online and paid and signed contract…read more Received access immediately. Purchased a lock from them and it was waiting in my unit as promised. Signed up for auto pay and that was smooth. Only thing that threw me was the huge increase in monthly fee after first 3 months. They did send a post card 30 days prior but still a shock but it just motivated me to tend to my storage quicker and move out All in all, 5 stars because it was just so easy and convenient and Mary the site manager is the kindest person to talk to and deal with!

Headline: WARNING: Dishonest Bait-and-Switch & Rude Management…read more"Avoid this place at all costs. They are not honest. I saw an advertised price for a unit at $50 and spent over an hour on the phone with a representative to confirm it. I even PAID for the unit over the phone and cleared out my old storage space to move in. When I arrived, they refused to honor the $50 price I already paid and tried to force me into a $300 rate instead. When I asked them to give me the unit I had a reservation for, they completely ignored me and tried to send me to a different location miles away. The staff on-site was incredibly rude and unprofessional. When I asked to speak to a district manager to resolve the lie, they refused to help. To make matters worse, it took 3 days just to get my refund back. They lure you in with fake prices, take your money, and then leave you stranded with your belongings and no unit. Save yourself the stress and go to a company with actual integrity."

Avoid this poor excuse for a business! They will ruin your moving experience in the most…read moreinconvenient way possible. Just pay their competitors or deal with Home Depot even (no mileage surcharge with Home Depot!). Absolutely disgusting behavior on behalf of the "manager", Tony and his employee (she was of equally no help). Worst customer service I have ever had from any private entity; they were rude, unrelentingly condescending, and lacked the ability to diffuse the situation and come up with any worthwhile compromise. We made a reservation on 6/15 for a truck. They called at 7:48 AM on 7/1, the morning before the move, to inconveniently tell us that our Grayslake pick-up was changed to Zion and that getting there and bringing it back was now our problem. They tried using a "read the fine print" advisory excuse, but the wording is ambiguous and does not say that they would try forcing me to drive 20+ miles in the opposite direction to get the truck I ordered well ahead of time. First off, when moving to Wisconsin, when would I ever want an additional 30 minute one-way drive?!! I arranged and paid for a Grayslake pick-up 3 weeks in advance, but now, they're telling me last minute that I need to go to a city a ridiculous 20 miles in the other direction. They tried offering excuses, talking about multiple people leaving Illinois, etc. The reality is simple; I, as a customer, should then not have been given the rental option, if inventory would not be available in the manner specified. It's a failure on their end, and I should not be treated so horribly because of their lack of basic inventory management skills. Times can be tough, but they, the multi-million dollar company, are responsible for keeping their end of the deal in a respectful manner. U-haul is an awful company that doesn't deserve a single cent. The one time I asked for their services led to one of the worst customer service experiences of my life. I regret not paying $300+ to never have to deal with them ever again.

READ THE REVIEWS!! They speak volumes. We rented a truck to move our grandmother to assisted…read moreliving. When we returned the truck, the guy said the systems were already shut down and HE would check it in the next day. A few days later we are receiving charges and emails for a HOLE in the truck!!! We did not cause damage whatsoever. We got an email of an accident report that was completed by UHAUL saying an accident happened the day before at 3pm. etc. When we went in the next day to speak with them they had no proof. They didn't even have photos of the truck before we rented it. Seems odd. So we now have multiple charges for this truck. When we filled up the gas tank, the gauge didn't even move. BAD BUSINESS PRACTICES HERE!!!! THEY ARE TAKING YOUR MONEY!!!!

I think I have been a client at ABC Storage for over 10 years now. (I am not sure but it may be…read morewell over 10 years!) I most certainly recommend them. It's a family owned business. I had a very good relationship with the original owner (who was a Marine). He passed away 2 or 3 years ago. His son has since taken the business over and is doing a good job. I probably go to my storage units on average once a month. I have a lot of stuff in storage. I feel that the staff at ABC have been consistently personable and supportive with me through all my years there. Whenever a problem arose and I asked for assistance they came through for me. I will never forget one particular time the original owner went above and beyond to assist me when I had to move a piece of furniture out. I really feel the people who work at ABC are kind people. The current facility manager, JoAnn is very professional in the way she serves the customers. She has always been accommodating and helpful. The overhead door was getting difficult for me to lift up and JoAnn had it fixed in a timely manner. Quite a while ago I had another storage in Palatine. The customer service at that storage wasn't always consistently friendly. Then some years back - (when the prices at the storage in Palatine started going up too high)- I ended up having to move all the contents of that particular storage to ABC in Round Lake as well. I did end up saving enough money to justify the hassle and cost of moving a very large storage (which was a nightmare). At the time I started with ABC their prices were better than the other places I had checked out in the general area. I honestly have not checked prices in some years, but I do feel the staff at ABC has always made me feel like a valued customer.

I have been trying to pay my bill for weeks. I call I'm on hold forever no answer. My daughter, my…read moreson in law and a friend have taken me to the location several times to pay my Bill. They don't respond but they hit me with hundreds of dollars in late fees and then put a lock on my storage unit. This is a very shady place of business. Tomorrow I am calling the better business bureaus and a lawyer. I have to have some rights. This place is the worst please do not put yourself in my shoes. They've been nothing but a problem. I need to get my stuff out of there ASAP.

Great customer service. Ed was very helpful and professional as soon I arrived. He explained…read moreeverything to the T Showed me my unit and how to access the gate code. Highly recommended

Great service everyone is friendly when I go to leave or take things from my storage unit!!read more

Awesome service. Kaia was the best Took very good care of…read moreme from day one I'd come back on a heartbeat

Had a storage space here for a while. They were kind enough to get me a spot that was easy to…read moredrive a long car into. I moved out recently because we moved, and the process was very easy. Thanks again guys!