I rented a new storage space in Cockeysville, MD today. The manager was extremely polite and…read morefriendly, he presented a detailed overview of costs and took me on a thorough tour of the facility and highlighted the available units in my price range. Once my transaction was completed we tested my access code before I departed. A very pleasant experience, would highly recommend this business

The facility is clean and well-lit, and the staff is very helpful. It is a great location. HOWEVER,…read morein ten months, the price has doubled from the regular monthly price I was quoted. They've raised the price twice by simply sending an email with the new price, effective with the next monthly payment... And, the price I am paying is more than what is currently listed on their web advertising. Thankfully, I'm moving out soon.

Absolute trash. the facility is clean enough, but they entrap you with fees they claim are…read more"promotional," and doubled my fee after three months in the unit. When I asked them why, I got a response that contracts are revised monthly based on market conditions. So, buyer beware- they'll lure you in with spurious rates and then try to jam a huge increase down your throat. Avoid this company.

Good Customer Service! Helpful staff! Lots of storage spaces…read moreat the Cockeysville Facility!

A great and easy way to rent a Uhaul. All went smoothly. Manager was nice and helpful.read more

"PJ provided exceptional service, offering valuable suggestions that helped us choose the right…read morestorage solutions. The booking process was simple, and the reliability was top-notch. Their offers are unbeatable--highly recommended!"

My husband and I rented a unit with the intent of only having it for 3 months. Unfortunately, our…read morecontractor went under and we had to pick up all the pieces, which means we had our unit for nearly 4 years! We signed a paper contract when they dropped off the unit, although I don't really remember signing a contract. But then 3.5 years later, they sent us a digital contract and asked us to sign it. But because I don't remember the paper contract, I refused to sign the digital contract. Even though we were paying every month on time for the last four years, they refused to give us one more month with the unit because we refused to sign the contract. Additionally, after returning the unit, my credit card was charged two months in a row, and I had to call the company to get a refund on my credit card. I would recommend the business because the delivery and pickup of the unit was simple. But everything else involved with renting this unit, I don't recommend.

My moving experience was amazing due to American Portable Storage!! Their communication is…read moreimpeccable and they were prompt and friendly and very reasonably priced. Highly recommend!!

After 3 months, my rent went up almost $50! Their policy is to raise your rent whenever they want…read moreto. Unacceptable. And I NEVER received the 1 month rent for $1 although I signed up during the promotion. Guy said no problem, that I'd get it. Nope. There have 3 moving carts total for the entire facility. I have insurance but they are still charging me $15/mo for their insurance. Look elsewhere. I'll be out of here soon. They should have a set policy concerning raise your rent. They don't so after 3 months I get a $50 increase. Then in 3 mos another $50 increase? No absolutely the worst

The price is too high for the unit space. The rates go up every two months. Not good!read more

I used Focus Movers to move again (I didn't want to move, but... life sometimes says otherwise),…read moreand I YET AGAIN did not regret doing so. They are fast, friendly, and great at what they do. I have absolutely no complaints about them. If you are looking for a complaint... I don't know, their truck doesn't have their name on the side of it? That's about all I can think of! :)

I must say that I was in a crunch and was able to call and get scheduled the next day to move a…read morepiece of furniture. Customer service was polite and the pricing was great. Day of, there is some work to do. I was confirmed that morning of the move to be on location by a specific time. Well as I waited I was informed of logistical issues with the driver. Honestly, when dealing with people that are taking off work to be present during delivery, and the service they are paying for is late, it's such a frustrating situation. Nonetheless, this shifted everything about 40 minutes behind schedule and they still were able to complete the job. The guys were apologetic and I got my furniture. Would i come back for service? Yes. But likely leave more wiggle room for the time.

This company is hands down the best! I had to move on a Saturday and Jim did an estimate on…read moreThursday the same day I called. Friendly and professional, Jim was here in no time to do my estimate. On Saturday I got an early morning text with a status on where the movers were. 20 minutes later they were here. Friendly and again professional, four young men, Eric, Damion, Corey and Zack. It was in inside move from one apt. to another and they packed me up, moved me and unpacked me. They asked where to unpack things and did so with care for my belongings and put everything right where I needed. Literally unpacked me right into where I needed things to go!!!!!! I have a display case of cat figures and ceramic clowns and collectibles on care bears and rainbow brite LOL (a kid at heart); and they gently unpacked those items and neatly displayed them on the showcase shelf. I was in such shock because the diaplay looked better than the original set up I had!!!! Eastern Moving & Storage is awesome and they have such personalities that they make the move enjoyable! Not that I want to move again ever LOL BUT when I do, I will be sure to give them a call!! Thanks Guys! Raquel- the Island Lady

Joseph and the crew (Jordan, Jackie, and Brandon) did a great job of moving us from our house in…read moreBaltimore to our new house in Bel Air. The move included loading the truck with a lot of boxes in storage as well as everything from our house. The guys did a great job taking care of all our boxes and furniture. This was basically an all-day job and we really appreciate Joseph, Jordan, Jackie, and Brandon for their hard work, the care for our things, and the professionalism they displayed throughout the day. Thank you to Joseph, Jordan, Jackie, and Brandon!

The coordination was terrible, I had the owner give me an estimate but unfortunately he passed away…read morebefore my move date. I called three times the week before I moved and was assured there would be no problems. Moving day comes and they show up at 9:30 to pack and move a four bedroom house. They were completely unprepared and complained about the large amount of work that needed to be done. They did not finish and had to come back who days later. When I received the final bill it was almost double what I was quoted. I hate this was a good company but sadly with the passing of the owner the quality of service is Jo longer

The guys were great. Nothing was damaged. This is the second time using this Company and I highly…read morerecommend them.