Do NOT trust CubeSmart with your belongings…read more I rented a storage unit at CubeSmart for one year and made the mistake of trusting them with my personal belongings. When I returned to retrieve my items, I was horrified to find that mice had gotten into my unit and destroyed several valuable possessions, including a loveseat, a memory foam mattress topper, and multiple blankets. These were pretty expensive items. I also made sure when I moved my possessions in, that there was no food of any kind. I had paid for CubeSmart's damage protection insurance, assuming it would offer peace of mind in case of unforeseen issues like this. Instead, when I filed a claim, it was flat-out rejected. Despite clear evidence of rodent damage, they refused to take any responsibility or reimburse me. This has shown me that 1. CubeSmart does not protect their units from pests, and 2. The so-called "insurance" is essentially worthless. If you value your belongings and want actual protection, look elsewhere. I trusted CubeSmart and ended up with ruined items, no compensation, and a strong sense of regret. If you have a unit here, I strongly recommend moving to another company. Don't make my mistake!

What a great experience today with Joey B. I came in looking to move into a larger unit but with…read moreall Joey's help, he saved me money by staying where I was and getting a smaller unit close by. In a world where customer service doesn't exist, Joey B really restored my faith that some people actually care and enjoy their jobs!! Thanks Joey for really taking the time to show me all of my options and making the best choice for me! Vanessa

I can't say enough good things about the managers at this facility. My belongings from a state to…read morestate move were safe, even when I came in early to start my rental and was rather high maintenance with uncertainty of being unfamiliar with the region. Steve is the BEST and I would 100 recommend this facility

Facilities are clean but they would keep raising the price on my storage unit every several months…read more I was there for a total of about 4 years and they were charging me more than double what they were charging me at the end of the 4 years compared to when I first rented the unit.

Been using this location for 4 year. Wade has been awesome. They have accommodated our needs year…read moreafter year. We only need the storage while gone for the summer. Every year we have a new set of needs. We have found the units clean and very reasonable in price. The are easily accessible via our Otterbein location.

Wrongful sale of my belongings despite payment attempt and communication…read moreThis review is for Public Storage - 8228 Belair Rd, Nottingham, MD 21236. On January 26, 2026, my storage unit was sold even though I made repeated attempts to communicate and make payment. I called multiple times that morning and left messages trying to find out the exact amount required to stop the sale. No one returned my calls. When I finally reached an employee named Chrissy, I was told my total balance was $1,000.48 and that they would accept a partial payment of $555.00 to stop the sale. I had the $555.00 available and agreed immediately. While attempting to process the payment, my bank showed a system error, which was later confirmed by my bank as an issue on their end -- not a lack of funds. We attempted the payment multiple times. I also tried using another bank card and successfully sent $1.00 to confirm that card worked, with the intention of immediately submitting the full $555.00 payment on that card. Despite these efforts, my belongings were still sold. On January 27th, I called again and begged them not to release my belongings to the buyer. My bank confirmed that the funds would be fully available on January 28th, less than 24 hours later. I explained this clearly and pleaded with them to wait. My unit contained irreplaceable personal items belonging to my deceased parents, which are the only things I have left of them. I would not refuse to pay knowing that. I was later told Public Storage gave me "two extra days," which is not true. My account had already been closed on the 27th, and my belongings had already been released to the buyer. The timeline does not support their statement. I did communicate. I did attempt to pay. I did everything I could under the circumstances. The lack of compassion, accountability, and honesty shown in this situation has been devastating. In my opinion, this was a wrongful sale, and no one should have to lose their parents' belongings this way.its not like i did have the money they can look on payments history they could have delayed the buyer but yet they lied and said they gave me truth extra days the day my things was sold was on the 26th i tryed to pay it it was a system problem on the bank end the 27th of january i talk to an manager that morning and told the promblem i beg him to hold the buyer up because they said the problem woud be fix the very next day which it was thats the 28th of jaunary i had the 555.00 ready to pay the next morning reguardless of how they do things they seen i was paying not lose my things i beg them and the 28th would have been the extra day they claimed they gave they seen i do pay so why not held that buyer off ...sometimes yall need to give people grace and not be so horrible and lieing on people because they did not give me that extra less then 24 hours

I needed to relocate to Baltimore and was referred to Orly moving…read more Let me start by saying that Liz who was my contact was EXCEPTIONAL in the process of preparing for this move. The cost was comparable to the 2 other quotes I had received. On the day of the move, I ended up in the hospital, and with a few friends to direct the process in my absence, it really went off without a hitch!!!!!!! When it came time to deliver everything, they were efficient and careful with most things and nothing was broken in the process. there were 3 issues... 1) they could not get a couch out of the old apartment (Even though it was brought in) and they left it and I had to pay to dispose of it. 2 )When they unloaded everything unbeknownst to me a number of items were placed in the garage. (I am in a wheelchair and couldn't watch everything. I had to pay someone else to bring them in to the condo. 3 ) I spent $250 for $25,000 in additional insurance and after unpacking I realized the tub with an essential computer for my business was missing. The computer while valued at $800 was secondary to the files and records on it that were not all able to be backed up. When I tried to find out what happened they said they talked with the lead mover and they didnt know what happened to it. And because I was still sick from being in the hospital and couldn't unpack everything quickly, they said because it was 14 days later that I could not make a claim. While the move was accomplished and with relatively little trauma, I can not recommend Orly moving.

Moving can be traumatic - there is a lot that has to go right before, during, and after. I have…read moreused Orly twice - once for my organization, and once to move my mom's stuff out of her retirement home after she passed away. Both experience were exceptional. The entire process from getting an accurate quote, to the team showing up on time, taking care of the items (they did the packing up of my mom's stuff as it was too difficult for me), to moving items to their eventual place, was easy. I used a different mover (found on CraigsList) when I moved out of my home into my apartment and I ended up doing at least 1/2 of the work. For my mom's move I sent Liz pictures of what was in her room, the team showed up on time after calling me when they were a few minutes out, were kind, packed things with care, and made sure I understood the process. Frankly the bar is so low for this type of work, that it isn't hard to be disappointed (showing up on time? Charging what the quote reflected?). The local team is great. Payment was easy. They work their butts off. When I eventually move again, I will only use Orly.

Great customer services! Prices are a bit higher than same…read moreproducts elsewhere. However the business hours and location makes it reasonable.

Great place to store, decent prices. Great location. Friendly staff. You can also buy packing…read moresupplies. Will recommend.

This company is hands down the best! I had to move on a Saturday and Jim did an estimate on…read moreThursday the same day I called. Friendly and professional, Jim was here in no time to do my estimate. On Saturday I got an early morning text with a status on where the movers were. 20 minutes later they were here. Friendly and again professional, four young men, Eric, Damion, Corey and Zack. It was in inside move from one apt. to another and they packed me up, moved me and unpacked me. They asked where to unpack things and did so with care for my belongings and put everything right where I needed. Literally unpacked me right into where I needed things to go!!!!!! I have a display case of cat figures and ceramic clowns and collectibles on care bears and rainbow brite LOL (a kid at heart); and they gently unpacked those items and neatly displayed them on the showcase shelf. I was in such shock because the diaplay looked better than the original set up I had!!!! Eastern Moving & Storage is awesome and they have such personalities that they make the move enjoyable! Not that I want to move again ever LOL BUT when I do, I will be sure to give them a call!! Thanks Guys! Raquel- the Island Lady

Joseph and the crew (Jordan, Jackie, and Brandon) did a great job of moving us from our house in…read moreBaltimore to our new house in Bel Air. The move included loading the truck with a lot of boxes in storage as well as everything from our house. The guys did a great job taking care of all our boxes and furniture. This was basically an all-day job and we really appreciate Joseph, Jordan, Jackie, and Brandon for their hard work, the care for our things, and the professionalism they displayed throughout the day. Thank you to Joseph, Jordan, Jackie, and Brandon!

Quickly responded to my inquiry and offered a very reasonable price. They brought a big team of…read morecourteous men that moved our belongings quickly and carefully. Would definitely hire them again.

When I hire a service via Yelp, I usually create a draft to remember the company for future…read morereference and to leave a review later. Often, these drafts don't become reviews because the service was simply average--nothing noteworthy beyond the fact that the job was completed. However, I'm glad I saved JFP Express in my drafts because their service was excellent. I contacted three different companies through Yelp, but ultimately chose JFP Express because they were the only ones who provided an all-inclusive price with no hidden fees--unlike the other companies. I find it frustrating when businesses try to extract as much as they can from customers through various pretexts and dishonest practices. JFP Express, however, was honest and transparent from the start. Jason was very courteous and communicative, arranging everything seamlessly. When the team arrived, they were respectful, personable, and professional. The piano, along with everything else, was handled with the utmost care and attention. Even my husband, who is usually very reserved, was impressed with the team, especially Darius, who was exceptionally pleasant. We will definitely be using their services again. Thank you, and best of luck to your team! *‿*

Mike and his team are friendly, professional and adaptable. I underestimated how much stuff I…read moreneeded moved but they made it happened. I moved out of state and they got everything there quickly and in tact. HIGHLY recommend them!!!

Mike seemed like a decent guy. The first time we both worked out an agreed time frame for the move…read moreand then he changed it to a later time without asking if I was ok with and he and his movers were also really late showing up to my home.I already knew no reputable moving company would ever ask for their money up front like he did with and also felt like he forced me into tipping his guys way to much money, half of which was before they stayed to move my belongings. when I was ready to go back and do a walk through after his guys left, i honestly can't put into words how many of belongings that left behind of mine and my little boy. Mike and his movers would be the last movers I ever recommend anyone to us.