There prices have gone up quite a bit - just this last month my rent raised $66. No heads up. No…read moreemail. No notice. A straight $66 increase - with no reason stated. The unit itself is decent. They have handcarts that are free to use and that's a nice gesture. However, loading and unloading are a pain because you need to put in your code each time you come in and out - and if you're literally in process of moving from the dock to the unit, the door needs to be closed in between each run (this happened when the moving company I hired was moving me in - even though they had their guys in the truck on the dock, the door couldn't be propped open while they loaded into the unit.) This means you'll need to be at the door letting your movers in and out the entire time because the door opens by bluetooth code only. Really a pain when you likely will need to be at your unit organizing / directing where things go. Another big negative - they have motion sensor lights above the units. So when you're in your unit, and you're reorganizing or looking for something, roughly every 30 seconds the lights will turn off above you. You'll need to motion them in just the right way to get the lights to come back on. VERY inconvenient. I asked the property manager at the front desk what the deal with that was and she simply said "sorry, we can't do anything about it." You... can't put properly functioning lights above the storage units? The one you're raising my rent on for $66 out of the blue for? Come on now... I don't recommend this storage unit.

Shout-out to Anthony at Baltimore's Clipper Mill PS. I was chaotically trying to single-hand a…read morebunch of big, heavy, awkward stuff. I'm leaving mattresses by the elevator. I come trundling back with an over- and awkwardly loaded cart. Stuff falling off, bonking the walls. With no detectable attitude of, "You dumbass" that I deserved, Anthony offered to help and did--for about ten minutes, until my cargo and I were packed safely into the elevator. Later, because this is the kind of day it was, I broke the key off in the lock. Anthony smilingly to the rescue again. With a paperclip, a few deft taps, and well-placed fingernails, he coaxed the key carcass from its sarcophagus. He sold me a new lock and said If I can retrieve the other key and return it with the lock I can return the one I bought. His manner is gentle, genial, professional. I would recommend this facility--which is also clean and well-run--to anyone for whom it's remotely convenient.

I rented a 7 1/2 by 10 unit for 6 months. Brenda is very helpful and friendly. She is extremely…read morekind and wonderful to deal with. The facility is clean, secure and well maintained. I recommend it. Just note you will not receive military discount unless you're active and they raise the rent. The price is not locked in. It's month to month so that's a plus.

Clean and competitively priced. Friendly staff. Contracts are month to month.read more

EZ Storage has excellent customer service. The facility is very clean & rates are reasonable…read more Security seems on point.

I came here for a propane refill on a Saturday at 2:30. While the location was busy with customers,…read morethere was only one employee working at the time. Dee went above and beyond to help me get a refill. She's a star! Thanks again Dee!

They have everything you need for a move. The boxes are sturdy and can be reused or resold!read more

I never had to store valuable things in a storage facility. General Manager Gloria made every…read moreaspect pleasant And even wonderful. The place is clean, everything - all the systems work - perfectly well. Any fears I may have had, have been 100% eased. Great place, superb and kind Manager!

Gloria makes this place worth it!!!! I cannot say enough good things about the customer service,…read moreand the wonderful, genuine person behind the desk, day in and day out. She's calm and helpful in what often is a stressful experience. I mean unless your storing your wine collection, which I've definitely seen people use this place for, it's often not thought of as a "fun experience." Anyways, highly recommend!!

My husband and I rented a unit with the intent of only having it for 3 months. Unfortunately, our…read morecontractor went under and we had to pick up all the pieces, which means we had our unit for nearly 4 years! We signed a paper contract when they dropped off the unit, although I don't really remember signing a contract. But then 3.5 years later, they sent us a digital contract and asked us to sign it. But because I don't remember the paper contract, I refused to sign the digital contract. Even though we were paying every month on time for the last four years, they refused to give us one more month with the unit because we refused to sign the contract. Additionally, after returning the unit, my credit card was charged two months in a row, and I had to call the company to get a refund on my credit card. I would recommend the business because the delivery and pickup of the unit was simple. But everything else involved with renting this unit, I don't recommend.

My moving experience was amazing due to American Portable Storage!! Their communication is…read moreimpeccable and they were prompt and friendly and very reasonably priced. Highly recommend!!

Do NOT trust CubeSmart with your belongings…read more I rented a storage unit at CubeSmart for one year and made the mistake of trusting them with my personal belongings. When I returned to retrieve my items, I was horrified to find that mice had gotten into my unit and destroyed several valuable possessions, including a loveseat, a memory foam mattress topper, and multiple blankets. These were pretty expensive items. I also made sure when I moved my possessions in, that there was no food of any kind. I had paid for CubeSmart's damage protection insurance, assuming it would offer peace of mind in case of unforeseen issues like this. Instead, when I filed a claim, it was flat-out rejected. Despite clear evidence of rodent damage, they refused to take any responsibility or reimburse me. This has shown me that 1. CubeSmart does not protect their units from pests, and 2. The so-called "insurance" is essentially worthless. If you value your belongings and want actual protection, look elsewhere. I trusted CubeSmart and ended up with ruined items, no compensation, and a strong sense of regret. If you have a unit here, I strongly recommend moving to another company. Don't make my mistake!

What a great experience today with Joey B. I came in looking to move into a larger unit but with…read moreall Joey's help, he saved me money by staying where I was and getting a smaller unit close by. In a world where customer service doesn't exist, Joey B really restored my faith that some people actually care and enjoy their jobs!! Thanks Joey for really taking the time to show me all of my options and making the best choice for me! Vanessa

Amazing experience with Carol in February 17th 2023. I was in town and needed to help get a storage…read moreunit for a family member. Everything went great and I will be getting a unit here when I move back to Maryland.

Storage units are clean and in excellent condition . Very nice staff. Carol is so helpful and has…read morebeen amazing to work with!

This place is convenient in its location, literally right next to the beltway with a close…read moreproximity to my house, making it very easy to bring numerous items to storage. All of the staff here at EzStorage are extremely friendly and personable, I've never had a bad experience and highly recommend giving them a try!

I moved this past weekend and hired Bookstore Movers for the job. I can honestly say I was blown…read moreaway by the professionalism, efficiency, and expertise of the moving crew. I worked with a different moving company 2 years ago that left me scarred for life with how rude and unprofessional they were. I ended up having to finish the job myself (moving my giant couch up four flights of stairs), so when I knew I was moving again, I did my due diligence and sought out a few quotes. Another company quoted me almost $800 and required a 3 hour minimum for the job!! $800 seemed steep and I knew the job wouldn't take that long... Along came Bookstore Movers who quoted me a reasonable $470 minimum for two hours of work and a maximum of $680 for 3.5 hours of work (price breakdown: $140 per hour with 2 hour min. plus a $190 truck fee). I received a quote within a few hours of requesting it. There was no deposit required and the date was booked. I received detailed emails leading up to the move about FAQs, tips for a seamless move, and the names of my crew including contact info for the crew lead. Abdul (crew lead), Niiwayo "Y.O", and Milly were SO fast and friendly. They wrapped every single item with care in drop cloths and got to moving immediately. Despite the 90 degree heat and a total of five flights of stairs, the job was finished in 2 hours. I was SO impressed. I was so traumatized by my last move that I literally had to walk away while they moved the couch in but before I knew it, I got a text from my boyfriend telling me they had fit it through the door and our living room was all set up. I was so relieved and happy to work with them. If and when we move again, (hopefully not anytime soon, lol), I will 100% be contacting Bookstore Movers... and you should too!

We had a great experience with Bookstore Movers. Responsive and friendly staff. They took GREAT…read morecare of our stuff. Arrived at our new place on time. A great experience over all!