There prices have gone up quite a bit - just this last month my rent raised $66. No heads up. No…read moreemail. No notice. A straight $66 increase - with no reason stated. The unit itself is decent. They have handcarts that are free to use and that's a nice gesture. However, loading and unloading are a pain because you need to put in your code each time you come in and out - and if you're literally in process of moving from the dock to the unit, the door needs to be closed in between each run (this happened when the moving company I hired was moving me in - even though they had their guys in the truck on the dock, the door couldn't be propped open while they loaded into the unit.) This means you'll need to be at the door letting your movers in and out the entire time because the door opens by bluetooth code only. Really a pain when you likely will need to be at your unit organizing / directing where things go. Another big negative - they have motion sensor lights above the units. So when you're in your unit, and you're reorganizing or looking for something, roughly every 30 seconds the lights will turn off above you. You'll need to motion them in just the right way to get the lights to come back on. VERY inconvenient. I asked the property manager at the front desk what the deal with that was and she simply said "sorry, we can't do anything about it." You... can't put properly functioning lights above the storage units? The one you're raising my rent on for $66 out of the blue for? Come on now... I don't recommend this storage unit.

Shout-out to Anthony at Baltimore's Clipper Mill PS. I was chaotically trying to single-hand a…read morebunch of big, heavy, awkward stuff. I'm leaving mattresses by the elevator. I come trundling back with an over- and awkwardly loaded cart. Stuff falling off, bonking the walls. With no detectable attitude of, "You dumbass" that I deserved, Anthony offered to help and did--for about ten minutes, until my cargo and I were packed safely into the elevator. Later, because this is the kind of day it was, I broke the key off in the lock. Anthony smilingly to the rescue again. With a paperclip, a few deft taps, and well-placed fingernails, he coaxed the key carcass from its sarcophagus. He sold me a new lock and said If I can retrieve the other key and return it with the lock I can return the one I bought. His manner is gentle, genial, professional. I would recommend this facility--which is also clean and well-run--to anyone for whom it's remotely convenient.

EZ Storage has excellent customer service. The facility is very clean & rates are reasonable…read more Security seems on point.

Mike and his team are friendly, professional and adaptable. I underestimated how much stuff I…read moreneeded moved but they made it happened. I moved out of state and they got everything there quickly and in tact. HIGHLY recommend them!!!

Mike seemed like a decent guy. The first time we both worked out an agreed time frame for the move…read moreand then he changed it to a later time without asking if I was ok with and he and his movers were also really late showing up to my home.I already knew no reputable moving company would ever ask for their money up front like he did with and also felt like he forced me into tipping his guys way to much money, half of which was before they stayed to move my belongings. when I was ready to go back and do a walk through after his guys left, i honestly can't put into words how many of belongings that left behind of mine and my little boy. Mike and his movers would be the last movers I ever recommend anyone to us.

My husband and I rented a unit with the intent of only having it for 3 months. Unfortunately, our…read morecontractor went under and we had to pick up all the pieces, which means we had our unit for nearly 4 years! We signed a paper contract when they dropped off the unit, although I don't really remember signing a contract. But then 3.5 years later, they sent us a digital contract and asked us to sign it. But because I don't remember the paper contract, I refused to sign the digital contract. Even though we were paying every month on time for the last four years, they refused to give us one more month with the unit because we refused to sign the contract. Additionally, after returning the unit, my credit card was charged two months in a row, and I had to call the company to get a refund on my credit card. I would recommend the business because the delivery and pickup of the unit was simple. But everything else involved with renting this unit, I don't recommend.

My moving experience was amazing due to American Portable Storage!! Their communication is…read moreimpeccable and they were prompt and friendly and very reasonably priced. Highly recommend!!

Nice, helpful staff. Only problem is that some levels smell really bad - like a sewer septic back…read moreup.

From the owner: Public Storage rents spaces large and small, from closet-sized units to ones that can hold the…read morecontents of a five-bedroom house. Choose from drive-up, walk-up, elevator-access, indoor or outdoor units, depending on the amenities available at the location you choose amongst thousands of our facilities. Renting from Public Storage is fast, flexible, convenient.A Great Deal:$1 first month's rent*No credit card required for reservations; no obligationRent month-to-monthClean and trusted:Convenient Access to your units Well-lit, fenced propertiesComputer controlled gated accessYou keep the only key to your unitExtra perks:Climate controlled units availableManagers live on site at many addressesPacking Materials and locks available for your convenience Personal, business or vehicle storagePay and manage your account online or on your smart phoneCall now or visit our website to find a location, check rates, reserve!* Subject to availability. Other restrictions, taxes, and fees, including an administrative fee, apply.

I never had to store valuable things in a storage facility. General Manager Gloria made every…read moreaspect pleasant And even wonderful. The place is clean, everything - all the systems work - perfectly well. Any fears I may have had, have been 100% eased. Great place, superb and kind Manager!

Gloria makes this place worth it!!!! I cannot say enough good things about the customer service,…read moreand the wonderful, genuine person behind the desk, day in and day out. She's calm and helpful in what often is a stressful experience. I mean unless your storing your wine collection, which I've definitely seen people use this place for, it's often not thought of as a "fun experience." Anyways, highly recommend!!

Don't go to this location, never any hand carts, also there is no air conditioning or any type of…read moreclimate control , save your money , only have one star because I couldn't leave none

From the owner: Public Storage rents spaces large and small, from closet-sized units to ones that can hold the…read morecontents of a five-bedroom house. Choose from drive-up, walk-up, elevator-access, indoor or outdoor units, depending on the amenities available at the location you choose amongst thousands of our facilities. Renting from Public Storage is fast, flexible, convenient.A Great Deal:$1 first month's rent*No credit card required for reservations; no obligationRent month-to-monthClean and trusted:Convenient Access to your units Well-lit, fenced propertiesComputer controlled gated accessYou keep the only key to your unitExtra perks:Climate controlled units availableManagers live on site at many addressesPacking Materials and locks available for your convenience Personal, business or vehicle storagePay and manage your account online or on your smart phoneCall now or visit our website to find a location, check rates, reserve!* Subject to availability. Other restrictions, taxes, and fees, including an administrative fee, apply.

The move in process was very smooth. Vivian was very accommodating and sweet. The facility was…read moreextremely clean and I was impressed.

I used to love it here. They went up on my rent for one unit by $60. The heat I NEVER on. Corporate…read moreis refusing to turn the heat up even though they advertise it as heated and cooled. I have MS. I have to work in my unit for hours and my hands and body is constantly in pain because of this. They don't care. Vivian has attempted to get them to adjust the heat but they just won't do it. I'm already looking to find another place to keep my items for My business! I've been here over a year now & I'm over it at this point. I can't comfortably work within my unit anymore during the winter months.

Highly disappointed! Do not store anything thing that means anything to you here! I had two units…read moreat the same time in order to accommodate all of my belongings. I paid for my units on time every month and I paid for the insurance God forbid anything goes wrong! My items that were stored in the inside unit 1500 were fine. However, several of my items that were stored in the outer unit 1004 were damaged by vermin. The storage company puts plastic packets of rat poison on the floor in the corners of the units because clearly they are aware that there is a vermin issue. Unfortunately, the mice or rats ate the poison and got sick and urinated, shat and or vomitted on my belongings. There was urine drippings on my belongings and the plastic that was wrapped around my sectional was eaten into and torn. As soon as I opened the garage door on my unit, I was overwhelmed with a horrible sour smell that something had died in the unit. I went to the office to report the smell and damages to the gentleman working in the office. He came out to the unit and could clearly smell the stench and saw the stains and drippings on several pieces of my furniture and tools. He took several pictures and said that he would file an incident report and handed me a brochure and repeatedly urged me to file a claim. I had to throw away several pieces of furniture including a solid wood buffet table, a sectional couch, 3 sitting chairs, 4 dining chairs, round dining table, wall art, area rug, power washer, generator, etc. I took photographs of all of the items that I had to take to the dump and filed a claim. I've spoken to the claim department 3 different times on the phone all to be told that they will not be paying for any of the damages. Not only are they gauging customers for the cost of the units, but taking payment for insurance and refusing to pay the claim! Never again will I use this storage company and I would strongly urge others not to use this facility or company as they do not pay for damages done to your belongings at their vermin fault!

My name is Danny Flanagan and I had a great experience here at EZ Storage. A gentleman named…read moreSpencer helped me out! Spencer was efficient and courteous, and made my experience enjoyable. I recommend this company to anyone!