I have dealt with other heating oil deliverers before and Town & Country is by far the best. Their…read morestaff is always friendly and helpful; they arrive when they say they will; their prices always reflect the current economic climate in the best way possible; they are a very trustworthy and classy business. Highly recommended!

I found this company thru Google when I was calling around to check prices in July 2019 to fill my…read moretank for the upcoming winter season. Town & Country had the lowest current price by quite a bit! In addition, the man who answered the phone was very friendly and knowledgeable. He knew immediately pricing, appointment times, delivery policy etc. I found this to not be true of some other companies. For example, upon calling some of the others the person answering the telephone did not have current prices or know their companies policy on minimum delivery amount etc. They had to have someone call me back. Weird and very annoying. Who has time for that. So I appreciated Town & Country's quick and friendly response. I just received my delivery yesterday. The delivery person was quick and left my bill and a small gift of a nice mug and magnet and company info at the door. Very nice touch! Will use this company again in the future I am sure.

This used to be a Chevron. There was a Yelp location. I submitted multiple business updates trying…read moreto change the name that were rejected. Left multiple reviews explaining. Including photos. Now all of a sudden, the old business site is gone and has been replaced with a marathon. I guess I shouldn't complain... At least someone finally fixed it! Anyway, this has 8 pumps and a small walk-in snack shop. Not much else, but serves its purpose well. Air and vacuum on site as well as propane.

Doug and his team at Economy Propane (EP) are the gold standard when it comes to propane delivery,…read moreservices, and propane products. Prior to ordering propane, I call around to compare prices and EP is usually the lowest or among the lowest, especially for non-contract, will-call customers. Five years ago I found EP by doing a Google search for propane delivery providers. They were one of the few companies that allowed for will-call/at-will delivery of fuel. Meaning you did not have to agree to unscheduled recurring deliveries at times and frequencies the company chooses. That system is a convenience for some customers, but I prefer to call when I need or want to pay for fuel. EP only charges a $5 delivery fee, total, on top of fuel cost. Doug also is upfront about anticipated price fluctuations in the propane market. If he believes the prices will go down (or up) soon he will let you know so that you can either wait (if you have enough fuel) or adjust the amount of propane you order. Having dealt with other companies on contract orders it seemed that they always delivered when prices were highest. Even if they knew prices would fall after winter, those other guys would deliver that last of winter delivery even if the tank was relatively full. Rewind to the frigid first week of February 2018. On Wednesday, January 31st, I check my propane level and saw there was only about 8% remaining. Not good, considering the prediction of colder weather. I called Doug and company and he promised to get me a delivery by Monday. Even though they plan out their drivers routes usually a week or more before, he worked me into the schedule when he heard how low my levels were. If the tank runs out or is close there is a costly process to either get an emergency tank or to purge and fill an empty. The cost for either is like $100-$200 plus. Doug could have simply waited until the next day and charged for this emergency service. On Monday the 5th, I returned from work at 5:45 p.m., hoping to be pleasantly surprised by a fresh delivery of propane but to no avail. The tank was now hovering between 4%-3%. In a panic I called Doug and he stated the driver had an emergency and that as long as DOT regulations for the time a driver is allowed on the road are not exceeded, that the truck would make the delivery. I will spare those unfamiliar with propane delivery protocols or with DOT driver regulations, the gritty details but since the trucks have thousands of gallons of liquid propane in a huge tank on it rear, the government likes the drivers to be rested lest they get sleepy have an accident and cause a fiery inferno of death. At about 7:15 or so, I hear the rumbling of the truck as it pulled up. I ran outside like a kid on the last day of school to greet and thank the driver. He told me that Doug call him over the radio and asked that he try his very best to get me the fuel delivery because I was so low. The driver had to come from several counties away (and back) but they knew we were in need. Over the years, that is not the first time they were so accommodating. That is just the way they conduct business. I cannot thank Doug and his crew enough for going above and beyond when it would have been so easy to blow me off by saying I should have called early before the propane levels were so low. They would have been able to charge the emergency fill fee or the empty tank check and purge fee of $100-$200. A company would be correct in that assessment, it was clearly my fault and my fault alone. Here is the difference with Economy Propane, they have a spirit of taking care of their customers with stellar customer service. Even on days when they have their own emergencies like today, Doug and crew looked out for us and went above and beyond to deliver. Every person at Economy Propane I have spoken to or interacted with as they delivered fuel of checked our propane appliances have been courteous and professional. The name of the company is perfect when judging their prices, however, their service and level of care for their customers is platinum level. Five stars are not enough. Kudos to Doug and his team. Special acknowledgment to the driver who made the delivery to Glenn Dale, MD on February 5th (I cannot recall his name).

No complaints in 2 1/2 years. Doug and Bobby have always come through for us. We're not on an…read moreautomatic fill, so I call and give them a two week heads up notification with the propane gas gauge reading. I do it again with a 1 week heads up. I use a remote gauge and it's pretty accurate, and I have no issue doing it this way. This gives them an idea how much fuel we're burning and allows them to get me on the delivery schedule. With any snow or ice storm, I clear the driveway, our sidewalk and I remember to clear a path to the tank. This last storm (1/25/2026) was brutal, a lot of sleet and freezing rain. The driver showed up as scheduled on Feb 3rd and was thrilled to see a clean spot on the street for him to park the truck, with a clear path to the tank. And hats off to the delivery guys, they're awesome!

I am a new propane customer and they exceeded my expectations. They answer the phone, they do what…read morethey say they're going to do when they say they're going to do it, and they offered a good price. Plus, they're local.

Really frustrating company to work with. They were hot and cold. Some of their people were great…read morebut they were apparently short staffed and I would go weeks without an update. They leave a lot to be desired. It was a really disappointing experience.

FYI, I know this company as Pep Up Propane. However, it is my understanding that initially it was…read moreAnnapolis, propane and fuel, which is why I am posting my review under this listing. We just had a whole house generator installed, and this is the company that we used to set up and fill the propane tanks that will power the generator. The initial delivery of the tanks was coordinated by the generator installation company, however, from the day of tank delivery up until now everything has been fantastic. Dennis, the delivery driver who brought, installed, and filled the tanks up was very helpful. He answered all of my questions and took great care to install the tanks in a manner that was safe and in the location that I needed. When dealing with the staff that has handled everything else when I've called, I've been incredibly impressed. I initially spoke to Lynn, who just like Dennis, patiently answered all of my numerous questions. She explained the process of getting us set up with our own account and what to expect for the next steps in the process. Now that everything is up and running, I had the pleasure of speaking to Mary yesterday. Again, Mary was very helpful, professional, but also very friendly and personable. I love supporting locally owned small businesses and I'm so glad this is the company that the generator installation company works with because I could not have picked a better company to service my tanks! If you're looking for a propane company, definitely give them a call. Their prices are reasonable, the service is great, and I have been very pleased already.

Fast, couteous delivery in snow and ice today. $259.9/gallon with neighborhood program.read more

Ken was awesome today. Got my ac up and running. Knowledgeable, professional, courteous, customer…read morefocused - it all creates trust. Thank you Ken and Petro home services!

To Whom It May Concern,…read more I am writing to share how pleased we were with the service we recently received from Terrence Briscoe, Tech Number 165, and to make sure his excellent work does not go unnoticed. We have an older furnace unit that is covered under your service contract, and we were having trouble getting it to work properly. Terrence came out and stayed with the problem until he had fully resolved it. He was polite, presentable, and friendly, which we appreciated, but what mattered most to us was that he got our furnace running comfortably, efficiently, and effectively again. I know letters like this don't come across your desk often, but I wanted to make the effort because Terrence earned it. If I were rating him on a scale of 1 to 10, I would happily give him a 20.

I recently had Dixieland Energy bid on a propane replacement for my oil fired 34 year old boiler in…read moremy approx. 2400 SF house. I solicited estimates from 5 local contractors. The Dixieland estimate was by far the best and $2500.00 lower than the highest. I have been a practicing home inspector for 30+ years and have seen maybe a thousand hot water systems through the years. My background helped me compare apples to apples. Estimates can vary widely due to just what is being installed and replaced and its hard to judge different proposals with different criteria. I tried to make each estimate be roughly about the same job scope. Dixieland won hands down. The estimator was very knowledgeable and professional. The techs were courteous and very willing to field my many questions. As an inspector, I know these systems pretty well but the techs, especially Ethan, still added quite a bit to my knowledge. The finished job was very neat and professional, as good as any I've seen. I would recommend them to any friend or relative. Don Stoltenberg, High Rock, (Airville) Pa

I recently switched from Oil to Propane. They were by far to the least expensive for propane fills,…read moreand for installing a new propane tank. I have never had any trouble reaching someone by phone, they've always been prompt and courteous. Plus, like I said very inexpensive for Propane. Often times more than a dollar a gallon cheaper than competitors. I had my new tank installed February 1924, and I'm getting ready to refill the tank again. I've been keeping an eye on the prices and they are still way cheaper.

We have purchased our heating oil for three properties from this company for somewhere between 7 to…read more10 years. They have us on auto delivery and they're always on top of our delivery timing needs. The drivers are great --courteous and friendly. And anytime I have had to call the office the owner and staff are really helpful.

I would strongly recommend avoiding Gerner Energy. Our experience with their billing practices and…read moresubsequent customer service was abhorrent, and I would frankly never trust this company with any matter again. We called Gerner on 8/12 regarding a propane leak in the line that goes into our generator. We shut the line off in advance of calling Gerner. We were explicitly told during this call that there was a diagnostic fee of $139 and that the technician would diagnose the problem and Gerner would provide us with a quote BEFORE any repairs were performed. We agreed to a service call on that basis. The technician came to our home same day on 8/12 and was at the house for a little over an hour. He diagnosed the issue and, unknown to us at the time, performed repairs without our knowledge or consent. There were no new parts on the line when we checked it later that day, so naturally we assumed that Gerner was going to provide us with the promised quote and that we would schedule repairs from there. Unfortunately, that did not happen. On 8/17, we received both an invoice and a $417 charge on our card for those repairs. The invoice provided no meaningful explanation or itemization of how Gerner arrived at $417. Even more absurdly, that invoice we received on 8/17 stated our card was to be charged on 8/13. Apparently we were supposed to travel back in time if we wanted an opportunity to question the bill before being charged. We've spoken with Gerner a handful of times and received shifting explanations of what that $417 represents. Initially, we were told that the $139 fee covered an hour and essentially re-triggered as soon as the technician was there for more than an hour. Interesting explanation considering that $417 would imply 3 hours of labor despite the fact that the technician was at our home for roughly an hour. The next explanation was that actually $278 was the "minimum" charge and that this had supposedly been disclosed to us when we originally scheduled the appointment. It was not. Had we been told that the minimum charge was $278, we would not have scheduled the service call in the first place. Not to mention that every explanation we received from the office conveniently failed to address the fundamental issue: we did NOT authorize the repairs in the first place. On Wednesday, 8/19, my husband finally had the opportunity to speak with the owner, Kip Gerner. His proposed resolution was a $50 CREDIT to our account. We told him that this was not a fair resolution and that we wanted a refund. Kip said he would think about it and get back to us. Later that same day, he left a voicemail stating that he was willing to consider a larger credit, but the voicemail ended abruptly. We called Gerner less than 10 minutes after Kip left the voicemail and were told that he was "too busy" to speak with us now and that he would give us a call back later. It is now Friday and we have not heard from him. At this point, the money isn't even the most concerning part. It is the complete lack of trust created by this experience. We agreed to a $139 diagnostic visit after being explicitly told we would receive a quote before repairs. Instead, repairs were performed without a quote or approved price and $417 was charged to our card. When we questioned it, we received changing explanations for the bill, offers of a future account credit instead of an actual refund, and finally a promise from the owner to follow up that he simply did not keep. We gave Gerner multiple opportunities to explain the charge and make this right. They chose not to. If you are considering using Gerner Energy, I would strongly suggest saving yourself the headache and calling someone else.

The service technicians and drivers treat people like they would wanted be treated . Everyone who…read moreworks for the company is super polite and helpful. If they do not know the answer they find a coworker or manager who does and ask them to get in touch with the customer.

From start to finish....a great experience. Had complete HVAC system installed and the crew were…read moreamazing---install on time and everything cleaned up....would never know anyone worked through a major installation. Pricing better than multiple comparisons with great Energize Delaware rebates and tax credits. Highly recommended!