Tiffany and Brad were awesome! They were very friendly and helpful. Even offered a way to…read moreaccommodate my overnight schedule just in case I needed to get in. Awesome, awesome service, and clean facility. I am very pleased.

They installed a keypad to type in your code too close to the back door. It is less than a cart…read morelength from the door. That means you cannot hold on to the cart and type in the code at the same time because you can't reach it. Add to that the walkway being on a slight ramp. So, you can't even walk away from the cart to type in the code because the cart will roll down the ramp. If you turn the cart around with the handle close to the door you have to pull a heavy cart and not push it and keep it from rolling down the ramp at the same time, a back-breaking endeavor. The only way they could have put a keypad that close to a door is if you can approach it by the side of it, but you cannot do that either because the side is rocks and dirt. You would think they would know where to place a keypad being in the storage business, but they royally messed this up. Oh, and BTW, you get raised $100 per month every 3 months. Price gauging at its finest. Good luck. Best go somewhere else.

This company is hands down the best! I had to move on a Saturday and Jim did an estimate on…read moreThursday the same day I called. Friendly and professional, Jim was here in no time to do my estimate. On Saturday I got an early morning text with a status on where the movers were. 20 minutes later they were here. Friendly and again professional, four young men, Eric, Damion, Corey and Zack. It was in inside move from one apt. to another and they packed me up, moved me and unpacked me. They asked where to unpack things and did so with care for my belongings and put everything right where I needed. Literally unpacked me right into where I needed things to go!!!!!! I have a display case of cat figures and ceramic clowns and collectibles on care bears and rainbow brite LOL (a kid at heart); and they gently unpacked those items and neatly displayed them on the showcase shelf. I was in such shock because the diaplay looked better than the original set up I had!!!! Eastern Moving & Storage is awesome and they have such personalities that they make the move enjoyable! Not that I want to move again ever LOL BUT when I do, I will be sure to give them a call!! Thanks Guys! Raquel- the Island Lady

The movers were kind and respectful, but numerous things where broken from not being secured…read morecorrectly in the truck, including a very expensive family heirloom. Additionally I had a few shelves that didnt fit on the 1st truck. The lead mover told me it was ok he could just add them on the second truck without charging since they had to bring the truck anyways. Because he told me I wouldn't get charged, I canceled the u haul I had and let them take the items. The owner told me to bad about the broken stuff, I should have gotten the insurance and also charged me for the second truck. If you dont want a bait and switch on price and you value your stuff, I would recommend 2 guys and a truck. At least they are a major company that can afford to stand by their work.

I did not order this container. A UNITS container showed up in front of my house. I contacted the…read morecompany who gave me multiple stories about the container and who had rented it and who authorized placement in front my house. The person who described himself as the "Director of QC" (he had answered the phone) told me the unit was at a business maybe 15 miles from here. He refused to answer questions. I insisted that it be removed today. It blocked access to the mailboxes which are serviced from a truck. It blocked visibility from my driveway. Particularly dangerous today to block visibility on the road as it is Halloween and children will be walking and cars will be on the road. The box lacked reflective indicators. The box was finally removed a few minutes ago and "Billy Martin", director of QC, says it will be dropped off somewhere and returned to somewhere (would not divulge) next week when it's needed. Zero stars. The app requires one star.

Unbelievable! So easy and cost effective. Wonderful customer service that answered all my…read morequestions. I wish they were around for my last move. Reliable, secure, and simple. I highly recommend.

Helpful, informative, and professional. Was able to make reservations at another location from this…read moreone, very convenient.

I don't know about the storage facility, but I would think twice before I rented a van from them…read more They overcharged me $29 and refuse to help me in any way. They admit it was an error, but say that I must dispute the charge with my bank. Neither the bank nor I made the error. Why can't the business fix it? Another example of a business with no care or concern with how it appears to a customer.

Yesterday I had the most pleasant experience with the Owings Mills, Md manager. She was both…read morehelpful and professional. I was assisted w/upgrading my storage unit, both locations simply delightful staff (Owings Mills; Doefield & Reisterstown Rd locations).

Whatever you do DO NOT I repeat DO NOT use this location for storage. The elevator never works,…read morethey called me and told me to come in because my unit was unlocked got there and nothing was wrong with my unit. They do not permit you to access to the loading dock when they are not there. They shut down the elevator when they are not there. Customer service is ABSOLUTE TRASH. This is by far the WORSE storage location ever. DO NOT DO IT. I Just removed everything from my storage and will be canceling later today.

I can't say enough about our experience with Chesapeake Moving Company. From start to finish,…read moreeverything went smoothly (and, really, how often can you say that about a household move?) The owner, Josh, made it very easy to set up a date and was really good about returning calls and answering our roughly ten million questions. I can't say enough about Sly and his crew; the gentlemen who did the moving. These men put in a 12 hour day to make sure everything was done perfectly and we appreciate that! I will definitely use Chesapeake Moving Company again and highly, highly recommend them!

3 dudes, friendly, fast, professional. Did an amazing job no broken items and worked super hard…read more They deserve a raise.

Caught driver stealing items out of my truck. He didn't realize i had a dash camera. Let the owner…read moreknow and they made him return the items.

Thank you so much to the sweetheart that came to the Food Lion to jumpstart my Maxine....He got…read morethere way before the time that was dispatched and I appreciate it. I had a rough day and I had a class that was starting at 7pm. Needed to drop my daughter at cheer practice as well. Thank you so much for pairing with my insurance company and arriving early to get me in my way. I stopped and got a new battery prior to going home to fix dinner .