I paid for a storage unit a couple of months ago and my experience was TERRIBLE !! My kids and I…read morewere discriminated and harrassed constantly by the front office female employee / employees. she would actually park her car near the dumpsters and spy on my kids and myself as I was trying to get idems from my storage unit then my minor daughter was harrassed by employees when she was using the bathroom on their property within proper business hours the constant harassment and discrimination was so bad that my associate confronted the female office employee that was harassing, discriminating against me and my kids which according to the phone conversation it's clear my kids and I were discriminated against due to our hardships at the time which I made the mistake and disclosed while purchasing the storage unit while in distress it was then used against me and my kids I never lived or attempted to live in my storage unit I frequently came to my storage unit to gather items for my kids and myself within proper business hours plus we don't have a car and their exit gate system will not open if you're not in a vehicle so unfortunately (after office hours) still within proper business hours in order to get off the storage facility property my minor daughter had to slide though the small opening near the entrance gate to punch in my code information so we can exit the storage facility which we were confronted about as well (FYI change your exit gate system so people without a car and leave everybody doesn't have a car ) ) the harassment and discrimination became so bad that I was concerned about the well being of my kids and myself while this business property not knowing what the employees were capable of doing so when I would go to get items from my storage unit my associate would drive me and my kids there to make sure we were not harrassed or discriminated against then while I was still allowed authorization and access to my storage unit I got all my items and cleaned out my unit for the last time because I refused to allow my kids and myself to be constantly harrassed, discriminated by employees plus while removing all my items for the last time at this storage facility with my associate present with me and my kids I realized that it was a serious mice infestation (we had no food in unit) 200.00 worth of our items where destroyed past reviews regarding rodent infestation is TRUE I recommend people to look elsewhere to store their belongings plus after I sent them a letter notifying them that I'll no longer be using their storage facility by mail due to constant harassment and discrimination according to the my storage agreement they're now trying to scam me saying I owe money/lien I owe them nothing if anything they owe me money for my property that was destroyed by the rodent infestation at their storage facility plus the harassment and discrimination if they continue to harrass me I'll seek legal action against this business.

Well Kept and Clean! Amazing Prices! Rate is Guaranteed for a Year! No Hidden Fees just your…read moremonthly payment!

I rented a new storage space in Cockeysville, MD today. The manager was extremely polite and…read morefriendly, he presented a detailed overview of costs and took me on a thorough tour of the facility and highlighted the available units in my price range. Once my transaction was completed we tested my access code before I departed. A very pleasant experience, would highly recommend this business

The facility is clean and well-lit, and the staff is very helpful. It is a great location. HOWEVER,…read morein ten months, the price has doubled from the regular monthly price I was quoted. They've raised the price twice by simply sending an email with the new price, effective with the next monthly payment... And, the price I am paying is more than what is currently listed on their web advertising. Thankfully, I'm moving out soon.

The team is always super lovely, friendly & helpful, and the manager (Mr Charles) in particular has…read morealways done everything possible to provide a truly seamless service. In short, they've been an absolute god-send. Thank you Public Storage team!

Do NOT rent here. I was paying an exorbitant $378 a month for a 9x9 space, only for the facility's…read morelack of pest control to completely ruin all of my personal belongings. My entire unit was completely destroyed by a massive vermin infestation through absolutely no fault of my own. To make matters worse, Public Storage engages in highly deceptive practices. They have a sign proudly displayed in the leasing office advertising insurance coverage limits of $2,500/$5,000 through Orange Door, and staff verbally assured me I was protected. Now that my items are ruined, they are trying to hide behind a buried clause that caps vermin damage at a measly $250. It is insulting and completely unethical. Management utterly failed to maintain a clean, safe building. Safe your money and your belongings--go anywhere else.

Helpful, informative, and professional. Was able to make reservations at another location from this…read moreone, very convenient.

I don't know about the storage facility, but I would think twice before I rented a van from them…read more They overcharged me $29 and refuse to help me in any way. They admit it was an error, but say that I must dispute the charge with my bank. Neither the bank nor I made the error. Why can't the business fix it? Another example of a business with no care or concern with how it appears to a customer.

Billy and the crew are above and beyond I highly recommend them…read more Great Service Quality and value of product. Safe and clean 24 facility. We needed a U Haul and they have them too.

Used this company for Uhaul purposes. Had a little trouble with the self check out, but the…read moreemployees were very kind and made it right. Wonderful customer service. Clean well running truck. I would use this company again.

Warning: Predatory Pricing…read more We signed up in February 2026. In May, they increased our prices by 16%. This was three months after we agreed on a price. Don't trust their pricing, because once you've gone through the effort of moving your things in, they will jack it up.

The Pros: 1. Cool location/historic building…read more 2. One-time free truck rental for moving. 3. The property overall feels safe and secure. The Cons: 1. They raised the rental fee after 3 months. Went from $88 to $114. 2. Elevator use on the west wing is tricky during working hours. The Not-So-Bad but Beware: There are many rodent bait stations throughout the warehouse.

Awesome customer service.. I would highly recommend this storage place. Ms Peggy and Mr. Mac was…read morevery helpful with my selection.

The service I received at this location was absolutely stellar. They were very accommodating and…read morethe entire rental process was beyond easy, yet informative. I am confident in the agreement we have and feel secure leaving my belongings here in Baltimore as we prepare to head to Dallas. Very much grateful

I rented a large, indoor storage space from Yourspace in Hickory, MD and it was the first time that…read moreI have ever needed this type of service. The facility is spotless and the manager there is very knowledgeable and helpful. I had the wrong move out date (my error) and the manager went above and beyond to make it as painless as possible on my end. I am truly grateful to her for being so fair with me. I highly recommend this storage facility to anyone looking for a great place to store their belongings. Without a doubt, I would rent a space again here in the future if I ever needed to do it again. Ten stars!

Since being bitten once, I wanted to review the Terms and conditions of the lease. The lease agent…read morewould only let me do that After I Paid in full. I do not sign documents or pay for service until I read the documents FIRST. This comes off as shady, I would steer clear of these properties, find ones that are more open about their contracts