We found a deal online, and reserved a unit at 8514 Liberty Rd. We somehow went to the 9501…read moreLiberty Rd location, and received a call from the 8514 location, Janel, I believe, and she rudely told us if we wanted to see the unit we needed to get there soon because she closes in 30 minutes. Since we were already at the 9501 location, we decided to go in and look at the actual unit sizes. As soon as we entered the building, Stephanie, greeted us in a very warm and welcoming manner, so we knew then that we would be renting from this location, and not at the one closest to our home. Stephanie was very patient to show us two units, and we decided to rent at this location. She allowed us to look online for any promotions which we did find.

This storage place is so clean! The manager there Janay was so helpful and pleasant. I will be a…read moreforever customer.

Replace the staff. It's hard to believe that businesses during the climate we are in financially…read moredon't make sure that every facet of their business is providing great service. Poor customer service is the biggest turnoff for a customer. Enough that we would leave your business and take our business somewhere else, even if it costs more money. Your staff's phone matters are worse than a collection agency. I missed a payment by mistake, and called to talk to someone. Her attitude was the worse. Wouldn't tell me her name, or the location. I was able to track down the location, and here is my review of that location. Your front people represent your business, you may want to check to see how they are presenting your company.

I used this facility to store boxes as I got ready to move, and it's excellent. The place is…read morespotless, and I'm pretty sure all of the units are climate controlled. A couple of folks have remarked about the customer service; I don't know if they've had a change of staff but everyone I interacted with was extremely helpful and polite. When I purchased boxes, Rose helped me load them into the car. The security is thorough: you need to punch in a code specific to you to enter the gate, and then again to enter the building. My *only* complaint is that you don't have 24/7 access to the building - it's open every single day, but the gates shut for good at 9 pm. For those of us that are night owl packers, that's kind of a bummer.

What can I say!!! Trish, Angie and Kelly were amazing, the customer service was top notch. They all…read morewere so helpful, patient and pleasant. I am definitely going to recommend my family friends and colleagues for their storage needs this location. Job well done!!!

I rented a storage unit at YourSpace Storage at Joppatowne for many years (over 13 years!) -- they…read morewere incredible to work with. Very professional, very accommodating -- a real pleasure - I highly recommend them.

This is a great company that does a great job. They were recommended by our realtor when we bought…read morea new place in Cleveland Park, DC. We had a lot going on so we needed a company that could completely pack and move us with as little hassle as possible. They came to our old place and reviewed and inventoried every item. We have a lot of art and a particularly unique glass table. They gave us a quote that was significantly higher than any of the other movers, but we chose them for several reasons. 1. The actually came out to understand what they were moving 2. They explained how they would handle the art and glass table 3. They stated that all their workers we salaried employees with no day laborers 4. It turned out that the guy who came out had gone to school with my daughter so we made a nice connection The day before the move they came out and did all the packing. We were impressed by the efficiency of the team, their speed and their unity. The day of the move they showed up on time and got to work. Again very efficient and effective. They packed everything in about 3 hours. We we got to the new place they again were super efficient. Even though I paid a ton of money, I ended up giving each mover a $20 tip. According to them, although they are employed by the company they don't get a ton of benefits and they wish they got higher wages. Still the fact that most of them had been with the company several years and that the got along well tells me they were being treated well. As we unpack we are finding out just how much paper they used to pack everything. This meant that nothing broke, but it also means I have a landfill worth of paper to throw away (recycle). Bottom line was that it was a great experience. The reason I did not give them the 5 stars is cost. Ultimately I don't regret it and will definitely come back to them for any future moves, but hopefully I will be able to negotiate a little better in the future.

Great move today! Thank you! 5 Stars! Hard work, fast, nothing scratched or broken and so helpful…read moreand polite!

The staff at S&E have been excellent! Very friendly and helpful! They have a wide variety of unit…read moresizes, and rate information is right on their website. Very happy with my choice to store here!

on time, very flexible with our delivery and pickup needs. Mike Booker and Tucker were great…read moredrivers and were able to put the pods exactly where we needed them. the website is slow to load but has all the information we needed. customer service phone reps were great

terrible customer service - never use them - pack rat will beat their price by$$$$$$$$$ - do not…read moreuse them unless you like bad customer service and high prices - learn from my lesson!

On 3 Moving were professional, flexible and safe with the move. AJ and Kevin were very…read moreaccommodating and kept me informed at all times. Will definitely contact them if I move again.

Rashaad and crew were great! They showed up on time, they were professional and friendly. They…read moreworked together like a well oiled machine and were efficient and careful with all of our belongings. Maria kept in touch with me and informed of the schedule. Highly recommend!

We had a great experience working with Will and his team at H&H Moving for our recent move. They…read moreprovided a helpful document for packaging/preparing our moving boxes, and they showed thorough care when handling larger/breakable items (several of which they wrapped themselves). The group was punctual, efficient, and friendly. They also offered up some solutions when we weren't sure about the exact arrangement of furniture in some of the spaces. We recommend H&H Moving to anyone looking for professional movers!