From the minute we were researching and comparing storage around the area Public Storage, had the friendliest employees. Our first visit: We were greeted by Mandy & Kelly, both were friendly. Mandy took us by golf cart to see the unit. She made conversation the entire ride. She was so friendly, knowledgeable & helpful. We had already made an appointment at another facility. Leaving Public Storage, my boss and I said to each other, wow she was friendly. It doesn't get much better than that. Well let's check out the other facitily, although we know we will be right back on Monday to rent this space. We go to the other storage facitlity, friendly but not as knowledable, and did not have what we were looking for. Monday morning I went right back to Public Storage and rented a space. Now we have Erica, who was just as amazing as Mandy & Kelly. Very friendly girls, enjoyed doing business with them. We highly recommend Public Storage. Thanks! Laura Baggett read more

Ive dealt with public storage in other locations, but at this site for a while. Eric is the first real P.S. manager that I've have develop an excellent relationship with. There is a two way line of communication that allow you to know she has your best interest at hand. My daughter has made her acquaintance by visiting the site and opening an unit too. She liked her the moment she met her. Eric relates to you like a friend. She is so pleasant, doesn't rush you. If you feel like taking a break while taking care of business, you're free chi chat about anything, the weather, day, or just life (if she's not too). If I'm not in office where I have see Eric training others in the field, she is on foot showing off other units or cleaning the site. I might not know Eric deeply, but from her personality I can tell this is a lady who takes her life seriously and has integrity. Eric is a great manager! read more

I've been dealing with this business, and it has been frustrating and inconvenient. I rented a storage unit with this facility and have always been on time with my payments. However, when I hired movers and went to access my unit, I found that the lock had been changed without my knowledge or consent. When I went to the rental office, no one was there. I contacted the corporate office and was instructed to make an appointment for the next day to meet the property manager, but no one showed up. Despite calling the corporate office every day, I wasn't contacted. Finally, when I reached the property manager today, she was rude and unprofessional and even hung up on me during the call. It's frustrating to be treated this way, especially considering the money I pay. The corporate office offered me a $25 credit for my trouble, but I still can't access my unit. Unbelievable... read more

I rented a 5X10 unit today, the customer service was very good, I reserved my unit online and within an hour I was greeted by a pleasant friendly voice asking when I would be coming in. The woman gave me easy to follow directions. When I got there I met Erica who said she was the one that spoke to me over the phone. I was taken to see the unit which was a good size, the layout of the place makes it easy to find your unit even the ones that are indoor. The promo for $1 first month was awesome, and my unit per month cost is much less than a previous space that I rented at a competitor. I would absolutely recommend this location and business for Exceptional customer service; they were thorough, quick, and knowledgeable, for Price - great bargain, good promo, and also Lease Terms - month to month is great because it allows for flexibility. read more

I'm very pleased with the service I received from this location. The site manager went above and beyond to prepare a unit for me. I needed one that day. There was a unit that fit the requirements I was looking for but had a few left over items from a previous tenant. The site manager cleaned the unit out for me and had it ready by the time I got off from work. I was impressed because there was a tractor tire in there as big as her that she moved out by herself. She was very friendly and I appreciate her service. read more

I would like to start by saying Erica was very helpful and patient. She had great communication and a positive demeanor. She went above and beyond to make sure my needs where met. She had good energy despite the fact that I had to make several changes when deciding on a unit. Even with the freezing rain and snow Erica stayed positive. It was a pleasure being in her company. Thank you Erica for making my experience with Public Storage a great one. You Rock Girl! read more

I have had a great experience with Public Storage on Liberty Road. It has been for my son until he is able to move into his own house in October. Erica has been outstanding in her support. She has been very pleasant and professional in taking care of my family. She is a gem and if all other employees are like her, then your business will thrive and grow because people look for pleasant people and service. Kudoos and hats off to her and your establishment. read more

Adrian did a fantastic job showing me the units and what I will need to protect my belongings. I was recommended to this facility by my neighbor and even though I told her that I wasn't moving until the end of March Adrian still patiently showed me the sizes. read more

I was able to quickly rent a unit overnight via the website and move in the next day. Even though it was raining heavy, I had no trouble moving stuff in because I live close by. Everything is neat and clean and I think the rental price is fair. read more

Tiffany at public storage was great. Great attitude and super friendly. She is definitely who you want to see when walking in. She is also very knowledgeable. Thank Tiffany! read more

Erica was very helpful and friendly,always putting a smile on my face. Outstanding customer service provided. Thanks very much Erica and God Bless you. read more

Erica, the manager when we checked in, was awesome. The property was cleared very well quickly after the Big Storm recently. Professional and efficient. read more

The on-site manager is fantastic!! You can tell she cares about renter's concerns and storage needs, answers questions promptly and takes time. read more

I love this Public Storage! Tiffany is awesome, knowledgeable and super helpful! The entire team has great customer service skills!

Debit is the best. She was very helpful and knowledge.................................................................

I am very pleased with the service at this facility! Erica is great, very kind , funny, and customer service is a 10!

The representative was very personable and informatve extremely helpful concerning my needs. Thank you Stephanie!