Would highly recommend, very professional and polite & clean. Candice (front desk) was nice she…read moredefinitely made the process easy & fast.

I needed a place to safely store an antique car, away from the elements. The location is secure,…read moreand a 50% off special sealed the deal ($97/mo for 10x20). BUT, the online purchase was a nightmare, because yo have to complete the purchase online (my preference) but the link they kept sending either 403 errored or took me to the reservation page, not the Complete the Rental page. After 2 days of trying, I had to drive there to do it in-person. Angie took care of it like a pro.

So far so good ! Clean , spacious , no rodents , ac through out building ! Customer service 5 star !read more

BECCA IS AWESOME. Extra storage space is one of the most affordable stores for rental placesread more

I paid for a storage unit a couple of months ago and my experience was TERRIBLE !! My kids and I…read morewere discriminated and harrassed constantly by the front office female employee / employees. she would actually park her car near the dumpsters and spy on my kids and myself as I was trying to get idems from my storage unit then my minor daughter was harrassed by employees when she was using the bathroom on their property within proper business hours the constant harassment and discrimination was so bad that my associate confronted the female office employee that was harassing, discriminating against me and my kids which according to the phone conversation it's clear my kids and I were discriminated against due to our hardships at the time which I made the mistake and disclosed while purchasing the storage unit while in distress it was then used against me and my kids I never lived or attempted to live in my storage unit I frequently came to my storage unit to gather items for my kids and myself within proper business hours plus we don't have a car and their exit gate system will not open if you're not in a vehicle so unfortunately (after office hours) still within proper business hours in order to get off the storage facility property my minor daughter had to slide though the small opening near the entrance gate to punch in my code information so we can exit the storage facility which we were confronted about as well (FYI change your exit gate system so people without a car and leave everybody doesn't have a car ) ) the harassment and discrimination became so bad that I was concerned about the well being of my kids and myself while this business property not knowing what the employees were capable of doing so when I would go to get items from my storage unit my associate would drive me and my kids there to make sure we were not harrassed or discriminated against then while I was still allowed authorization and access to my storage unit I got all my items and cleaned out my unit for the last time because I refused to allow my kids and myself to be constantly harrassed, discriminated by employees plus while removing all my items for the last time at this storage facility with my associate present with me and my kids I realized that it was a serious mice infestation (we had no food in unit) 200.00 worth of our items where destroyed past reviews regarding rodent infestation is TRUE I recommend people to look elsewhere to store their belongings plus after I sent them a letter notifying them that I'll no longer be using their storage facility by mail due to constant harassment and discrimination according to the my storage agreement they're now trying to scam me saying I owe money/lien I owe them nothing if anything they owe me money for my property that was destroyed by the rodent infestation at their storage facility plus the harassment and discrimination if they continue to harrass me I'll seek legal action against this business.

Well Kept and Clean! Amazing Prices! Rate is Guaranteed for a Year! No Hidden Fees just your…read moremonthly payment!

I reserved a unit online. I received a call from Nancy to make an appointment to see the unit. I…read morearrived on time and Nancy was ready and waiting. Nancy was kind, knowledgeable, and very helpful. She suggested other packing items that I might need when moving my items into the storage unit. She helped me stay within my budget and went over all contacts, other costs, and insurance policy. I would recommend Nancy to others. Her service was kind, caring and knowledgable. Thank you, Cynthia

Run Away!!!! Awful service. Building was broken into and they lied about what happened. Went back…read moreone week later and the door to the building was broken and wide open. No one in office on a weekday at 2:30p-closing.

3 months after renting a unit because I thought they had great rates, they increased my rent to…read morewhat I was paying at Public Storage - I was renting from Public Storage for 10 months and they never increased my rent. I will be moving once again...

I was moving all of my things from overseas and didn't realize how much stuff I actually had, and…read morethey were so accommodating with getting me a bigger unit to fit all of my things. The price is great for the space. They always were able to answer any questions I had regarding moving companies to help me move out of my storage. Really great business!

Billy and the crew are above and beyond I highly recommend them…read more Great Service Quality and value of product. Safe and clean 24 facility. We needed a U Haul and they have them too.

Used this company for Uhaul purposes. Had a little trouble with the self check out, but the…read moreemployees were very kind and made it right. Wonderful customer service. Clean well running truck. I would use this company again.

*DO NOT USE EVER* My…read moregirlfriend and I recently relocated to San Francisco, after having lived in Washington DC for over half a decade. We packed light but didn't want to hire a moving company to haul it cross country and with the price of gas driving it ourselves was out of the question. We'd seen these style storage units before and thought it might be a good idea. It wasn't. The day before they came to pick up the unit, it got broken into and robbed. It was half a block away from a police station too. Thanks DCPD. We were told by gentleman picking it up that we were covered through insurance, so we relaxed and started the claims process. They took there time in getting back to us and informed us that it wasn't covered because it wasn't in their possession. We looked through our paperwork and it never said anything of the sort. Now they won't return our calls or emails. To top it off, we get it in SF and start unloading it, but the dresser is destroyed, stuff is scuffed, and the unit's door is not closing. Needless to say, these things are WAY TOO easy to break into. They are boldly colored and easy targets. DON'T GET ONE - especially if you live in a city.

I was so impressed with Door to Door. This was my first time moving stuff across the country (I…read morewent from DC to Texas) and it went really well. First of all, let me speak to the service. I was impressed with every step of the process, from the woman who originally helped me sign up, to the men who delivered and picked up my box in DC and then in Texas, and the customer service reps I spoke to on the phone any time I had a question. Every single person I spoke to was nice, courteous, and didn't mind answering my thousands of questions. The guy who delivered the box was prompt and did a great job showing me how everything worked. During my entire process, everything went exactly as planned. Frankly, I had prepared myself for worst case scenario, but nothing ever went wrong. The box held together just fine. It also survived torrential downpour--everything inside the box stayed perfectly dry. The box was clean and sturdy. The wooden sides do shift a little bit, but it was well within a reasonable range. I never felt like the box was going to pop open or anything and it held together just fine, all the way to Texas. Now, I'm a meticulous packer: I bubble wrap everything breakable, I am extremely conscious of how I stack items, and above all, I make sure nothing has any space to shift or move, even if it means filling gaps in the crate with empty boxes. That being said, when everything arrived, it was in exactly the condition and placement I had packed it in. Nothing moved around, and I haven't found any broken items. My TV also arrived in perfect working condition. The only criticism I have of Door to Door is about the tie-down loops on the inside of the crate. There are two metal loops that you can use to tie-down your furniture. Problem is, they are only located on one side of the box. I really would have loved it if you could have put two more loops on the opposite side of the box. Based on the way I had my things arranged inside, I wasn't able to use either of the loops, and that meant I had to get creative. It worked out just fine in the end, but additional loops would have made it easier. Thanks for the great move, Door to Door!

Our hot water heater burst and we needed someone quickly. I try to always support local small…read morebusinesses and Catonsville Carpet Cleaning service was my first one called at 3:00 p.m. on Wednesday and I am glad I did so. Johnnie and Reggie came over instantly, ensured our water was turned off, set up powerful wet vacuums and sucked out over 200 gallons of water. They were able to save the carpeting and items on the floor. Upon leaving day 1, they left 2 industrial fans and a dehumidifier on, knowing they would be returning the next morning on Thursday. I was asked to move the fans around in a few hours to help with drying. Return they did....at 7:30 a.m. ...a time convenient for both me and the men. They moved the fans and the dehumidifier as needed and checked out the drying progress. We would meet again on day 3 Friday at 7:30 a.m. if needed. However, progress was so good, it wasn't necessary and we met at 7:30 a.m. on Monday instead. Not only did they come to check on the progress, they cleaned everything up, did additional sanitizing and returned all items to their place. Pricing was as quoted on day 1 and that was the price kept and honored. I highly recommend them for carpet cleaning related services.

DO NOT SOLICIT THIS BUSINESS. SCAM! My brother purchased his first home and found this company to…read moreclean his carpets. Myself, my parents, and my brother heard the owner say the cost would be $150 for two rooms, stairs, and living room. When he was finished he charged us $250. THE CARPET LOOKED THE EXACT SAME!!! The issue was he lied and tried to bully me, a young woman. He became aggressive and knocked on my window saying he'll need to follow me for the money. My brother is too nice and said just give him the money but I do not like liars! He attempted getting aggressive with me in the Bank of America parking lot and I started screaming at the top of my lungs. I'm a young single small woman faced with two old aged white men who were larger than me. He was aggressive and not kind. What baffled me the most was his ability to lie. Thankfully I was on the phone with the police the entire time. If it were me I would not have paid but because my brother instructed me to do so since I was alone I did. If you choose to work with this business before he enters your home make sure you confirm the cost and do not let him come until you have received an invoice. Not a great start to my day. Not a genuine business. Scam and poor cleaning.