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    Stack & Store Self Storage

    5.0 (1 review)
    Closed 9:30 am - 6:00 pm

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    6 years ago

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    Self Storage Plus

    Self Storage Plus

    (8 reviews)

    I love several things about Bel Air Self Storage Plus: the building is close to my home, it is…read morewell-lit even at night so I feel safe; there is an entrance code to get into the parking area AND the building; it is VERY clean; the office staff is very helpful and friendly; they provide carts for easy transport of items. The downside is that they don't always have enough carts; and despite all the things that are positive, they have raised my monthly rental fee several times since I originally contracted with them about a year ago which has been quite disappointing.

    Updated review 9/2/25 - it only gets worse... 1. Another…read moreannual rate increase. In about six plus years rent has gone up about 5x what the initial rent is. Our new rent for $568, a 19% increase. On a square foot basis, that is about 10% more than a nice apartment in Bel Air, MD with a pool. 2. Service has gone down. They went from the office being open seven days a week to 5 (closed Tuesday and Sunday). There are no restroom facilities when the office is closed. 3. The light in our storage unit is out. Since the office is closed on Tuesdays, we are stuck. 4. A pedestrian cannot get out of the yard, even if the office is open. This is a problem if you want the restroom in the store across the street. You have to drive. 5. A pedestrian cannot get from the building to outside the yard without setting off the alarm if the office is closed. They can only get to the yard, and the is no exit from the yard. 6. The elevators are awful. There were two elevators when I was there on September 2, 2025. One was out of order and one would periodically go to the wrong floor (see pictures). 7. I met a gentleman who said he got stuck in one of the elevators a while ago, and had to call 911 to get out. He ended with "I can't wait to get out of this place." 8. One of of the exit signs in the building was destroyed (see picture). 9. When I complained the first time, they asked me to email them. I did twice with no response.

    Stack & Store Self Storage - selfstorage - Updated May 2026

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