I love several things about Bel Air Self Storage Plus: the building is close to my home, it is…read morewell-lit even at night so I feel safe; there is an entrance code to get into the parking area AND the building; it is VERY clean; the office staff is very helpful and friendly; they provide carts for easy transport of items. The downside is that they don't always have enough carts; and despite all the things that are positive, they have raised my monthly rental fee several times since I originally contracted with them about a year ago which has been quite disappointing.

Updated review 9/2/25 - it only gets worse... 1. Another…read moreannual rate increase. In about six plus years rent has gone up about 5x what the initial rent is. Our new rent for $568, a 19% increase. On a square foot basis, that is about 10% more than a nice apartment in Bel Air, MD with a pool. 2. Service has gone down. They went from the office being open seven days a week to 5 (closed Tuesday and Sunday). There are no restroom facilities when the office is closed. 3. The light in our storage unit is out. Since the office is closed on Tuesdays, we are stuck. 4. A pedestrian cannot get out of the yard, even if the office is open. This is a problem if you want the restroom in the store across the street. You have to drive. 5. A pedestrian cannot get from the building to outside the yard without setting off the alarm if the office is closed. They can only get to the yard, and the is no exit from the yard. 6. The elevators are awful. There were two elevators when I was there on September 2, 2025. One was out of order and one would periodically go to the wrong floor (see pictures). 7. I met a gentleman who said he got stuck in one of the elevators a while ago, and had to call 911 to get out. He ended with "I can't wait to get out of this place." 8. One of of the exit signs in the building was destroyed (see picture). 9. When I complained the first time, they asked me to email them. I did twice with no response.

I rented a large, indoor storage space from Yourspace in Hickory, MD and it was the first time that…read moreI have ever needed this type of service. The facility is spotless and the manager there is very knowledgeable and helpful. I had the wrong move out date (my error) and the manager went above and beyond to make it as painless as possible on my end. I am truly grateful to her for being so fair with me. I highly recommend this storage facility to anyone looking for a great place to store their belongings. Without a doubt, I would rent a space again here in the future if I ever needed to do it again. Ten stars!

Since being bitten once, I wanted to review the Terms and conditions of the lease. The lease agent…read morewould only let me do that After I Paid in full. I do not sign documents or pay for service until I read the documents FIRST. This comes off as shady, I would steer clear of these properties, find ones that are more open about their contracts

Helpful, informative, and professional. Was able to make reservations at another location from this…read moreone, very convenient.

I don't know about the storage facility, but I would think twice before I rented a van from them…read more They overcharged me $29 and refuse to help me in any way. They admit it was an error, but say that I must dispute the charge with my bank. Neither the bank nor I made the error. Why can't the business fix it? Another example of a business with no care or concern with how it appears to a customer.

Thieves and scammers, period. I moved in for an introductory rate of $99/mo for a 20x10 unit. Every…read more6 months they hike the price by $100 without any notification. They are now charging me FIVE HUNDRED DOLLARS per month, FOR A STORAGE UNIT. I'm the fool for leaving my things there after the first rate increase. Do not do business with this company, they are extortionists, plain and simple.

Public storage on Emmorton Rd. Bel Air,MD .was so wonderful , Convenient, easy and helpfulin…read moreassisting me decide which storage unit to get. They had great deals and was very patient and kind at the desk I thank you so much for this helping me get through a moving situation that's always stressful on its own. Thank you public storage on Emmorton and I love the customer service young lady she was so wonderful but I can't remember her name but she was just excellent.

We've had many different storage units over the years, more than I'd like. This Fallston Stack &…read moreStore ranks near the top of the list. Clean, maintained, and excellent communication. Some companies systematically raise their rates or add extra charges. Not here, here they appreciate long-term tenants. My wife preferred this Stack & Store over all others. Thanks guys.

From the owner: Stack & Store Self Storage offers climatized and non-climatized self storage in a wide range of…read moresizes. Our facility is state-of-the-art with 24/7 digital video surveillence, alarmed storage units, and security lighting. We carry a variety of moving and packing supplies (boxes, tape, etc.) Stack & Store is also an authorized U-Haul dealership for trucks, trailers and towing equipment capable of in-town or one-way rentals.

We rented a unit for 4 months to store furniture and household items while we renovated a house…read more The staff were incredibly helpful, the process was easy and the building and units were clean, safe and well maintained.

Best self storage experience I've ever had... and being in the Army, I've had plenty. The price…read morewas right, and they have enough different types of units to fit any storage need you could have, all the way up to being able to store my classic Camaro in a drive in unit. Thalia and her husband were great, and even stayed late on a Saturday to get me registered in my unit on the day I drove from Fort Leavenworth, KS. The best part was when I was ready to clear the unit... very simple, and no tricks. I always expect businesses to screw me in the fine print with some kind of 30-day notice or other BS. Not the case here. Fair, honest, and easy. Great family owned business. I would definitely use them again.

Don't ever make a one time payment for anyone as E Z Storage will continue to use your credit card…read moreand then lie about it to the bank. Time to file suit against them.

My husband and I rented a unit with the intent of only having it for 3 months. Unfortunately, our…read morecontractor went under and we had to pick up all the pieces, which means we had our unit for nearly 4 years! We signed a paper contract when they dropped off the unit, although I don't really remember signing a contract. But then 3.5 years later, they sent us a digital contract and asked us to sign it. But because I don't remember the paper contract, I refused to sign the digital contract. Even though we were paying every month on time for the last four years, they refused to give us one more month with the unit because we refused to sign the contract. Additionally, after returning the unit, my credit card was charged two months in a row, and I had to call the company to get a refund on my credit card. I would recommend the business because the delivery and pickup of the unit was simple. But everything else involved with renting this unit, I don't recommend.

My moving experience was amazing due to American Portable Storage!! Their communication is…read moreimpeccable and they were prompt and friendly and very reasonably priced. Highly recommend!!

I rented a storage unit and p.o box here. The first few months were rough, (some of my packages…read moremysteriously disappeared). The old management would not listen to my complaints. It was taken over by a new manager, Stephanie, and brought with her a new staff. She and her team completely turned the place around with their organization and great customer service. The place is now impecably clean and the team is super helpful. I highly recommend this place due to customer service. I also would recommend them for their security access gates and highly secured building. I've never had to worry about my stuff. **They also offer a military discount**

This company is being ran like a mom & pop shop. Same old lady Poor management, very disrespectful,…read moreno patience and you can't ask a question without a nasty responses because management will not be held accountable. Tried searching for corporate number. There isn't one. It's a family business and they use the word corporate, but it's management all along. DO NOT STORE THERE!!!!!!!!!!!