Caught driver stealing items out of my truck. He didn't realize i had a dash camera. Let the owner know and they made him return the items.

Thank you so much to the sweetheart that came to the Food Lion to jumpstart my Maxine....He got there way before the time that was dispatched and I appreciate it. I had a rough day and I had a class that was starting at 7pm. Needed to drop my daughter at cheer practice as well. Thank you so much for pairing with my insurance company and arriving early to get me in my way. I stopped and got a new battery prior to going home to fix dinner . read more

Dispatcher was very confused about where to pick me up - should've been easy as I gave them the interstate number and milepost. They were asking for things like nearest intersection, landmarks, and coordinates. Truck interior was filthy and smelly. Driver was tailgating cars, a sensitive subject as the reason I needed a tow was that I was just rear ended. When dropping off my car the driver backed up too far, so he couldn't roll my car all the way off the bed. Instead of taking a minute to pull forward and start over he shimmied my car off the bed, jiggling it and pushing it with the bed, dropping the skid plate of the car on the bed in the process and damaging it. read more

The young man who towed my red Chevy Spark did an outstanding job. Hopefully I will never need to be unlocked and towed again, but if I do. Curtis towing will be my choice. read more

I had my car towed from my place of work to my dealership they were amazing. They called me right away to let me know they are picking up my car and kept me informed throughout the process until it arrived at the shop I was having it towed to, then I called to see if I could meet the tow truck driver and he agreed when I arrived the driver was friendly and very helpful. It was a joy dealing with this company. Usually no one has fun or enjoyment out of having their vehicle towed but this company and the driver were so friendly and just overall helpful it was a good experience all around! I would highly recommend this service for sure. Thank you for making a rough experience a joyful and good one. The tow truck driver was amazing as well if I ever need a tow again I will be using this service!! read more

Was referred by state farm for towing. Waited 2 hours, and they never showed up or called. Apparently they notified state farm that the vehicle wasn't able to be put into neutral to tow. Well I wasn't exactly going to leave the key in my vehicle for any random person to help themself to it. read more

Terrible customer service, they had me on hold several times for more than 10 min. They also could locate my vehicle for over an hour. And I was just on the 895S which isnt even 10 min from this so called establishment. It's in your best interest to avoid using the company !!! read more

Great experience with Curtis towing. My tire popped on 95 at 2am right off Dundalk ave and they were there within minutes. Friendly driver and friendly customer service! read more

My friends just got stuck at Royal Farms on Fleet Street... She was fussing because she had just gotten the car repaired a few weeks back from this issue ... The steering column doesn't recognize the key and goes into safe mode which means it won't move ... Nissan is aware of the issue but said its outside of the warranty ... The Curtis tow truck driver came and saved the day ... He showed her & her hubby how to override the issue ... They are back on the road & didn't have to be towed thanks to him ... They are headed back to the dealership tomorrow to fix the issue yet again ... Way to go with above & beyond service ... I wish they remembered the driver's name; nevertheless I'm giving a shout out to Curtis Towing read more

Curtis Auto Service - The car that Curtis Towing Driver helped avoid a tow and gave a work around so my friends weren't stuck - Towing Near Me - Dundalk, Maryland

They came out twice to jump start our car in very cold weather. They were very professional and courteous. When the driver arrived, he shook my husband's hand. That goes a long way in my book for professionalism!! We will definitely recommend them and use them again!! read more

Request for a tow thru my auto insurance and these guys were dispatched, other than the guy constantly scratching his crotch like he had crabs everything went well. Truck was towed to the dealer as requested, Acura did my repair and test drive to confirm satisfaction and notice truck wouldn't stop. Upon further inspection my rear brake cable was stretched out of the housing, the idiot pulled my vehicle on the flatbed with the e-brake on. After an extra $600 for the dealer to fix that problem, I requested to be reimbursed and the declined saying not enough evidence. I only do my service at acura, I literally had an oil change the week prior with no write up about the brake issue it wasn't even told for that issue. Fucking get over and I requested for progressive to not use them as well. read more

Same review as below from years before, awful tow truck drivers. Cut me off in a 30 mph zone because I wasn't going fast enough with my child in the car, and was given the finger 3x. Called the company to let the manager know and it was a pretty much "sorry for your luck" awful management read more

Great service, every time I have used them they have showed up in a very reasonable time. The gentleman that answers the phone is awesome (very helpful)! read more

I had to call AAA for a tow which is a stressful situation. You never know what's going to happen, but Curtis Auto Service arrived within the time frame. Kevin, the tow truck operator, was very nice and even called a cab for me. read more

I am so thankful for this company. I was in such a bad mood before they came and when kenny showed up he turned my frown into a smile. He is a very nice guy. Thank you read more

I had a tire blow out on 95, my tire was shredded. Called State Farm for towing assistance and Curtis Auto Service was who picked me up. John was great, he called to verify my location and he picked me up almost 20 minutes before end of the pick up window. I had a great experience and he was able to get my van positioned for the easiest possible way for the tire guys. read more

My 2014 Ford Escape decided not to turn over after I had been parked for an hour and when I was 20 miles from home. I called Geico who called Curtis Auto for a jump start. They stated that they would be to me within 20 minutes. Do you know when they showed up - within 20 minutes. The driver, Chuck, was awesome. He jump started my car and agreed that my battery had died. I called a couple of places to find out how much a battery would be and he actually called a place as well for me. The battery in my vehicle is not easily removed/replaced as it is halfway under the hood and not easily accessible. I ultimately went to NTB who allowed me to drive in an hour before they closed and replaced it. Chuck went above and beyond and charged a fair price (that Geico is reimbursing) :-) Outstanding, outstanding service by this company. T.W. read more

Terrible!!! DO NOT call them! My roadside assistance sent them to me to change a flat. the guy didn't put the lugnuts on properly and 3 weeks late my tire FELL OFF MY CAR! it was hanging on by 2 lugnuts and i drove my car off the highway. Thank God i wasn't hurt and didn't wreck into anyone else. I had to replace all 5 bolts and nuts and it cost me about $200.00 (thanks to the Midas in Owings Mills, MD). I did call Curtis to maybe have them fix it, so i didn't have to file a damage report w my roadside assistance, and the guy was mean and short and insisted it wasn't their fault. do your self a favor and avoid this place! read more

Extremely rude!!!! I had to use their towing service 2 times in one week. The first guy was very pleasant and helpful. The second time I had it towed the driver didn't call to tell me he was here and when I tried to get his attention he blew me off. I was trying to tell him I could move the car parallel parked in front of me to make it easier for him to get to my car and he was nasty to me. When I called Curtis to make a complaint the man on the phone was also unbelievably rude and had horrible customer service. Their company as a whole has truly offended me and I will never use their service again. read more

Terrible driving from your tow truck driver...cut off majorly with children in car and he proceeded through traffic weaving his way forward cutting people off in his big tow truck...horrible read more

After I got rear ended, my insurance called Curtis Auto Service for a tow. Very professional and comforting indeed. Definitely would not mind contacting them again. read more