They came, they picked up and maneuvered the item I had hired them to move, and the dropped it off…read morewith out damage.

If I could give a zero rating, I would. This company is a complete scam!…read more I booked my move two weeks again for a move tomorrow. My friend and I live in the same complex and moving to another unit across the parking lot. So, we need her place and my place moved into one space. We have packed everyone up and though we were ready to go. They called me to confirm my move today and spoke with Chris. We went over the items and then the price. He even threw in a free kitchen packing kit and said the guys would help. Cool. He also gave me discount and I was happy. Kion calls me an hour later asking me to confirm the move. What? I spoke to Chris. We go over things and he tells me we are good to go. I am emailed a confirmation and then see a different price. I call back and speak to him again and he says, oh, that is an estimate but we would be done before that price. Then, I get a call from Mike. He wants to confirm my move and inventory. What the heck? He says his notes are confusing so he wants to check. We go over things, AGAIN. He then tells me that it sounds like more work so, he is going to send 5 guys instead of the original 2 guys and a truck because it's gonna be a big job and that it would take 9-12 hours and double the price that I was told. Umm, what? For a 2 bedroom apartment?? He tells me I can speak to his general manager, Kion. I literally confirmed with him before! I literally start crying because I am already stressed from preparing to move in a timely manner before the 31st. Kion and I speak again and he won't even let me get a word in and trying to say that the numbers Mike estimated are correct and that there is no way it wouldn't be a full day job. I cancelled, he says he will return my deposit and then transfers me to customer care where the guys asks me what can he help me with? You tell me, sir. He hears me out and says he need to speak with Kion to get his perspective and will call back. No one has called. Lesson learned to NEVER USE THIS COMPANY.

We have had Zip Moving and Storage now for two moves and have two more scheduled with them. We've…read morehad nothing but excellent customer service and support throughout both moves. They were flexible with us as we had to reschedule due to weather, and had several complicated moves that were handled very well. As with any move, we took care ourselves to wrap things, communicate our needs and expectations, but I would do that with any mover. Ask questions, clarify and explain what you want. All furniture was wrapped carefully with moving blankets and secured and all breakables were treated with care. I've never seen a team of people work so hard!

The movers themselves were friendly and they were quick. That alone is deserving of 5 stars…read more However. The amount of damage we received was excessive to say the least. It wasn't intentional, but the amount of damage we saw was much more than what I would have been okay with. The furniture and location was difficult however given that everything made it to where they needed to be, I'm sure it could have been done much more carefully. That made this pretty mid tier service. So 3 stars. And that's what we initially put in our review. But then after putting in our claim on damages with ample proof of damages, and also our honest review, my wife received a call from one of the movers asking us to take down the poor review because they would get in trouble with the owners. Now I'm wondering goes on behind the scenes because the good reviews seems much more shady now. How many other reviews got asked to be taken down? They got the move done and did it relatively quick given the difficulty. The price was rather high given the quality of work completed. And given how quick they were to request us to take a poor review down to me deserves an even poorer review. Honestly, if they had taken accountability right away to the damages I would have felt better about a simple 3 star review. I can't in good conscience recommend Zip Moving and Storage.

BEWARE DO NOT USE TRI STATE MOVER IF YOU WANT YOUR FURNITURE INTACT…read more I used them to move a month ago, they broke everything my couch, marble top dining table.. too much to mention.. I called Linda immediately she pretended to be upset and promised to resolve my issue. She's a liar all she did was pacify me with empty promises, everyone I called her she would have another excuse that she hadn't spoken to the owner yet. Now they won't take my calls or respond to email and texts, I will be suing Spare yourself the aggravation and read reviews before you hire a mover

STAY AWAY This is the worst moving company ever please be aware they lie and they cheat they also…read morehave gypped money from us they have overcharged for the move they kept our stuff destroyed stuff have refused to pay back as well as being very rude and deceiving on the phone please stay away and be where of these scam artist who will lower you out of money for them! SUCH A SAD AND Disappointing move! Desana

DO NOT HIRE THIS COMPANY. They charged $366 for fuel, for an 8 mile drive. While also being paid…read more$219/hr for their driving. You set up the move with Kim, who is very sweet. The movers come out, who are awesome at first. When you all arrive at the new home, Scott gives them a price, and they hold your stuff until you pay whatever they came up with, over 2k!! $366 charge for gas! 8 mile drive. Scott the Scmuck is who answers complaints and is unwilling to reduce the price. He had a IDGAF attitude. Very unprofessional. These guys dumped the boxes and left in a hurry. For over $2000 they should have unloaded the boxes, at the very least they could put the clothes that are on hangers, on a rack in the closet. But the worst part of their scam is the individual movers ask you to rate their performance on the company's website, and the ratings are representative of their individual performance, not rate the company. This is why you see any positive reviews. They convince you you're reviewing the guys that come out instead of the company. The company is horrible. They privately contract groups of movers, then tell them the incentive to hire them is by the review left online. The movers convince us the review is for them, not the company. Truly a horrible company

I chose this company because they were cheaper than the others -- big mistake. I was given a 3-hour…read morewindow for arrival, which they completely blew past with no update. When I called to check, I was told "I don't know why someone would give you that time -- that's not going to happen." Red flag. I asked if they'd still make it that day. They said yes, absolutely. A few hours later? They call back and say they can't make it at all and need to reschedule for the next day. I was coordinating with two other people and couldn't do that. Tried calling back to figure it out, got stuck in hold loops and couldn't reach a human. While I'm in phone purgatory, I randomly get a call from the driver saying he's 30 minutes out. What?! I'm confused, thinking the move wasn't happening. Then he starts pressuring me for a massive tip -- like 50% of the entire cost -- before even showing up. Internal communication? Nonexistent. External communication? A joke. I had to call several times just to get my deposit back. Save yourself the stress. This company is unprofessional, disorganized, and a nightmare to deal with. Not worth the money you think you're saving. I recommend Bulldog Movers. They are the best.

With my sister selling her house on Gibson Island, and with a very short turnaround to get some of…read moreher furniture, I found myself in a scramble to arrange movers from Gibson Island to Baltimore County. TMAAT was recommended and they did not disappoint! I called and spoke to Renada on a Wednesday to arrange movers for a week later. She was very patient and quickly walked me through the steps, took my inventory and answered questions. After some discussion with family, I called back to confirm and spoke with Derek who was just as professional. He suggested I might need three men instead of two and explained the pricing was basically the same. Upon receiving the emailed quote/pre-move confirmation, I noticed the starting address was incorrect. I called on a Saturday and Makayla updated the address while I was on the phone and promptly emailed it to me for signature. The day before the move I called to confirm everything and was told everything was set. The morning of the move, Jerrell called me with an ETA of 55 minutes. He, along with George and Marcus, arrived exactly on time and ready to help. All three were professional and very friendly, upbeat and positive for an early morning, and agreeable to wearing booties in the house per the real estate agent since it had been raining for two days. I admit they had bug eyes when I pointed out extremely heavy patio furniture, but they got right to work and were careful and efficient. They wrapped mattresses and patio heaters, were very careful with artwork and followed instructions of where to place the items as they took them off the truck in Baltimore County. I had paid $100 deposit prior to the move, and this amount was included in my final payment, which was shockingly the exact amount they quoted me in my estimate. No upcharges or extra fees. I honestly expected about $200 more in fees since I was right at the 6-hour deadline. I appreciated their honesty and integrity with my belongings and my money and time. They made moving day way less stressful and a positive experience due to their timeliness, professionalism and kindness, not to mention their lighthearted and friendly attitudes. I would definitely use this company again and hope to get these THREE MEN AND A TRUCK: Jerrell, George and Marcus. After the move, I got a couple of texts from Seth asking how the move went and asking for some follow up. I appreciated the reach out, as it showed the company values feedback.

I'll be blunt: fuck this company. I'd give 0 stars or negative if I could. I should've read more…read morereviews prior to hiring these incompetent people. Now, reading the other reviews, I feel like I dodged a bullet in a way. I'm actually flabbergasted this company is still functioning or allowed to operate. I plan to complain to BBB. To preface: I honestly don't even know what location my movers were coming out of. The paperwork was inconsistent. My paperwork listed Crofton, MD, but the individual I spoke with over the phone said they just have their Red Branch location now, so I assumed that's where they'd be coming from. I wouldn't trust any/either of the Maryland locations at all though. I booked a move roughly two weeks ago. A SMALL, very SIMPLE move. Just about 1 bedroom worth of stuff to a studio apartment 30 mins away (Dundalk to Towson). I spoke with Chantel on the phone and she was relatively nice and helpful. I paid a $100 deposit. As the move approached I received numerous calls, voicemails and texts to confirm my move. I confirmed with them over the phone. My new building is a high rise and I had to reserve a loading dock and freight elevator and the reservations are 3-hour time blocks. I blocked off 11am-2pm at the loading dock, informed the movers of this, and they assured me they would be at my place to begin the move between 8:30 and 10am-ish. At 9am I got a call from Two Men and the guy said he wanted to be "really transparent with me" and informed me that he had a "bunch of guys with the flu called out sick" and he would be unable to perform my move today. He asked if I could reschedule my move for 4 DAYS LATER on CHRISTMAS EVE. Are you fucking kidding me??! All my belongings were in boxes, I had slept on the couch because I took apart my bed and moved my mattress (in order to make the move easier for the movers), and I had nowhere to sleep for another 4 nights, nor any clothes, shower items, etc because everything was IN BOXES READY TO MOVE. What the hell?! I had this reservation for 2 weeks!! He then said he could do it tomorrow (so somehow he went from "I can do this 4 days from now" to "I can do this tomorrow" ??). He said he'd do it at a discount. I asked how large of a discount? He said he couldn't tell me LOL Are you kidding me? You're offering me a discount but can't tell me how much, what a joke. Unacceptable. At that point I was 1) running late to my loading dock reservation time, 2) very upset and angry, and 3) had a VERY bad feeling about these movers and no longer trusted anything they said or had to offer me. It was so obvious they were lying blatantly to my face lmao They really think I'm fucking stupid. I don't believe for one second that "all your guys are sick." Boo fucking hoo. Not my problem. Hire more employees so you can cover for the ones who are out sick. I am PAYING YOU to do YOUR JOB! How do I even know your guys are "sick" for real. I doubt they're even actually sick. They were probably just out late drinking the previous night or whatever and called in "sick." Whether they're sick or not is not the point. The point is that I DO NOT CARE, I paid for a service and I expect that service to be carried out. I got so pissed, I didn't even bother to call these idiots back. I am lucky to have some very supportive, very kind friends who stepped up for me and we performed the move ourselves in roughly 4 hours; myself, one man, and my (currently pregnant) best friend. To be clear: my PREGNANT best friend (who can't lift heavy objects at the moment) was more helpful than these ""two men."" Thanks to my friend's help, I completed my move without this shitty company, and I also got my deposit back (after my friend advocated for me and demanded it back). DO NOT HIRE. DO NOT LET THESE PEOPLE LIE TO YOU. DO NOT LET THEM LEAVE YOU HIGH AND DRY. DO NOT TRUST. I truly don't understand how they can expect people to simply reschedule a move the day of. A move is a pre-planned, pre-arranged ordeal. I don't need to explain this but many moves have a time constraint: my time constraint was just a loading dock, but often times people absolutely HAVE to have all their belongings out of a place by a certain day and time or their stuff could simply be thrown in the street. Sometimes emergencies happen and people have to move out FAST (for safety reasons, for their kids, so they can start a new job right away, etc). I'm lucky I wasn't currently in a situation like that, but it's unacceptable for a moving company to cancel on you last minute or not show up when your whole life revolves around your move and your housing situation. I am ultimately so glad these people never touched any of my belongings. My friends and I used our collective strength, motivation, savvy, and hustle to complete my move with one platform dolly and 2 SUV's. My friend said it best: it's a case of "if you want something done right DO IT YOURSELF."