Be aware of the following (long term renter). Owner says he can't (won't) negotiate…read more 1. Changing Prices National self-storage companies use a system called "revenue management" to set their prices. At the national storage conventions, owners take classes about how to use this software to increase revenue by raising prices on customers. What is revenue management? This practice is what airlines and hotels use when they quote you a different rate for the same flight or room based on demand. Big storage companies do the same thing, reassessing their prices hourly. This means if they only have one 10 x 10 unit at the moment you check, it might be priced at $200 a month (compared to $100 last week). You can get the same unit at a company that is not using this software for much less. Why are they doing this? To make sure they are charging you the highest price they can get away with to maximize their revenue. 2. Increasing Rent All the Time When you sign a contract with one of these companies, you think that you've locked in a price for the rest of your lease, right? Not true. Almost all contracts in the self-storage industry are month-to-month. This means they can increase your rent at any time with a 30-day notice. National companies increase rent for current customers frequently, oftentimes twice a year. So, a unit you thought would be $70 per month suddenly costs you $115 per month. If you stay a year with that new rate, you'll be dishing out an extra $540 you hadn't budgeted for originally. 3. Charging High Fees National self-storage companies often reel you in with attractive pricing or a special but get you with fees. You may think you're paying only $70 per month, but wait, there's more: Admin fee ($20-$30) Lock charge ($20-$30) Late fees ($50-$60 for more than 30 days late) Deposit fee ($25-$45) Those fees add up, especially if you stay in your unit for a long time. Your bill inevitably ends up being much larger than you initially planned. 4. Ripping You Off with Insurance The big storage companies try to squeeze every possible penny out of you. One of the ways they do this is by requiring you to buy their storage insurance. While it seems like it adds value for customers, storage insurance is just an additional revenue stream for storage companies. Often, the insurance provider is the self-storage company. Other times, it's a third-party provider that gives the storage company a monthly kickback for selling policies. Public Storage automatically enrolls you in its insurance program, and you have to opt-out later to get out of it. They don't even offer good coverage. When you try to make a claim, you'll find the policy is selective in what it covers. Storage insurance is just an easy way for national storage chains to make an extra $15 to $25 per month from you. In fact, most renters have homeowners or renters' insurance that automatically covers items they've put in storage without additional cost. Our experience in managing 5,000 storage units is that it is very rare -- under 1% -- for something to happen that affects the contents of a storage unit. If you wrap your furniture in thick plastic wrap available on Amazon, and pack all your other items in plastic crates with tight lids, you will avoid almost all of the possible incidents that can affect your contents. That effort would eliminate rodent damage, mildew, and water damage, plus protect against absorbing the smell of the unit. The only thing left that could happen is theft. You have dropped your risk to .1%. Let's look at what would happen if you somehow incurred a loss: If you buy their insurance and stay for two years paying $25 extra a month, and if their policy covers the damage you incur, you have paid $600 for the insurance plus the $100 deductible. So you would have to experience over $700 in damage for it to help you. Do yourself a favor and spend $100 on packing supplies and rely on your homeowners or renters policy. 5. Making You Buy Their Expensive Lock Unfortunately, most national storage companies require you to buy their lock for $15-$20 (or more) instead of providing one to you free of charge. You can get the same lock at the local hardware store for $6.

So easy to register online. Spotless 5x7x8 unit, perfect for OOS student at UMD-CP to store larger…read moreitems for summer. Made our end of year move so much easier! Thank you!

Pick-up on a Friday, gave us a truck with a broke side mirror, got a 2nd one told us it was full of…read moregas. It wasn't. Returning the truck, was a nightmare. Couldn't get into the lot. They are cleaning the trucks where you return the trucks and they were behind. So returning on Saturday creates a backup onto Rte 1. My husband made a way into the lot. Gave the keys to someone and they gave him a receipt. We got charged for 2 days not one and we returned it full of gas-no credit. Won't use this location again.

Outstanding! I went for an unscheduled pre-check and Jerome checked my F150 and Jerome spent time…read moreusing the system ensuring it would pull a Dolly with a Corolla on it and how it all worked. He put a quote in the system for me and they'll ensure everything is setup on their lot before I take off for the west coast.

Coordinating a move in DC from out of state could have been challenging and frustrating…read more....but not with A Anytime Movers..A request for a quote arrived quickly, as was all communication wiith Ruby. She answered all of our questions quickly and thoroughly. On the day of the move, the men arrived on time, and expertly moved all our items with care. They were friendly, professional, and not a minute was wasted. The quote we received was far below any others we received. The entire experience was outstanding. Highly, highly recommend A Anytime Movers. The entire experience was outstanding. Highly, highly recommend A Anytime Movers..Well done!

We had a great experience moving with this company! They were easy to communicate with and…read moreresponsive via email and phone. They came as schedule and the movers were respectful and great. They treated our belongings with care. They made the move easy and effortless. I would highly recommend this company!

I usually refrain from writing negative comments unless it's really bad, but I think certain…read moreelements are worth highlighting . Draw your own conclusion. 1. First, with a positive, the follow up and customer service is great. It has to be, due to the following comments listed. 2. Moved a 1 bedroom apt( bedframe , mattress, dresser , 2 TVs , and a sofa), and it took 5 hours , with a locked elevator , in the same building, separated by 2 floors.Everything additional was boxed or bagged. No loose items. 3. They attempted to change the charges the day of the move , even though we had confirmed less than 24 hours prior. Claimed the 3rd person Was due to their double booking, snow , etc . And the additional man would speed up the process . Did i mention this simple 1 bedroom move took 5 hours for an in building, one bedroom transfer? Does that seem expedited ? Everything was a group effort, and teaching moment. this slowed the move down. For example, it Took 20 minutes of discussion to figure out how to disassemble a bed frame efficiently . Constantly going back and forth to the moving truck on the clock ( for what idk ) . If not watched , disappearing for 15-20 minutes at a time . 4. I was advised that I could leave my dresser items in the drawers, and they could move them efficiently. I now have to find someone to take my dresser apart, due to items some how making their way to inside unreachable areas insiders dresser. 5. I have to find someone to reassemble my sofa. They didn't put it back together. 6. You're charged 30 minutes to and from . So, you owe an hour before they start . They didn't have to leave the property, but charged me fuel . How do you charge someone fuel, and time for arrival, and departure ? Seems like the rate is only labor . You're also charged for any items used to rap to transport furniture . The intimation that they try to give you when you book is that is inclusionary. 7. With a discount, A DISCOUNT, this move cost me $1,000. Between the random 3rd man up charge , wrapping items for the large furniture , fuel charge , insurance that they make you cover that they don't disclose until the last minute that is almost $200 additional ... 8. Moved my items into the hallway, and left them there unattended while moving. 9. Even if you pay by phone, they want you to write your credit card information on a random piece of paper. It's a hard NO, for me. Yes, I signed, and let them go about their business. It's exhausting to keep debating obvious discrepancies, and hidden fees during a move which is a top 3 stressor in general. Just .... Don't . Use someone else .

Moving company: All My Sons Moving & Storage 7642 Dynatech…read moreCt, Springfield, VA 22153 804-315-3030 Manager: Rusty On Wednesday morning at approximately 8:04 AM, I contacted All My Sons Moving & Storage to ask questions regarding their moving services in order to determine whether I wanted to move forward with using their company. Unfortunately, my experience with both the employee and management was extremely disappointing and unprofessional. The employee I spoke with, Laura, appeared to lack the necessary knowledge and understanding of the company's services and pricing structure. During the call, I asked whether there would be any taxes or additional fees beyond the quoted flat rate. Laura responded by saying, "From what I have been told... no." I explained that I needed a clear and definitive answer and requested that, if she was unsure, she transfer me to someone who could provide accurate information. Laura placed me on hold and later returned to the call still unable to provide a direct or confident answer. I then expressed that her inability to answer basic questions made me feel as though she was not knowledgeable regarding her position. At that point, Laura became confrontational, spoke over me repeatedly, and insisted that she had already answered my question clearly and that she was fully capable of doing her job. Her tone and attitude became increasingly hostile and unprofessional. Due to her behavior, I stated that I no longer felt comfortable continuing the conversation with her and requested to speak with a manager. Instead of professionally transferring the call, Laura continued arguing with me. Roughly 15 minutes into the conversation, she then informed me that the call was being recorded. At no point at the beginning of the call was I advised that the conversation was being recorded, which I found highly concerning. I was eventually transferred to a manager named Rusty. Unfortunately, the interaction with management was no better. While attempting to explain my concerns, Rusty repeatedly interrupted me. When I asked if I could finish speaking, he responded, "Yes, if you would like," in a dismissive manner. After I explained the issues I experienced with Laura, Rusty stated that he "couldn't play sides" and would need to listen to the recording. I never asked him to take sides; my intention was simply to make management aware of the poor customer service experience so that no future customer would have to endure similar treatment. Rusty then stated that they "rarely receive complaints like this," implying that my concerns were unusual or questionable. I responded by saying that simply because complaints are rare does not mean poor treatment is impossible. Rusty accused me of misconstruing his words, which I was not doing. I was simply responding to his statement. He then claimed there appeared to be a "communication issue," when in reality the issue was the unwillingness of both the employee and management to acknowledge the unprofessional behavior and poor communication that occurred during the call. At that point, I informed Rusty that I felt the same confrontational attitude was being displayed by management and that I no longer felt comfortable trusting or spending my hard-earned money with the company. I then ended the call. Shortly after 9:00 AM, I received a voicemail from Rusty stating that he had reviewed the recorded call and believed the employee had answered my question. The voicemail entirely ignored the employee's inability to provide clear information, as well as the hostile and dismissive behavior displayed throughout the interaction. This experience was extremely disappointing and reflects a significant decline in customer service professionalism and accountability. As a hardworking United States Army Soldier, I dedicate my life to serving and protecting this country. I should not have to endure disrespect, hostility, or dismissive treatment simply for asking reasonable questions as a potential customer. I sincerely hope this matter is reviewed seriously so that future customers do not experience the same level of poor customer service and unprofessional conduct that I encountered.

I had a short time frame to move a studio full of furniture and boxes (lots of books!), and the AK…read moreMovers team did a fast, efficient job of packing my stuff into their truck, driving it from Baltimore to the edge of DC, and unloading it all within the morning and at a great cost. Thank you!

The service was fantastic. I moved from one side of Baltimore to the other. The guys gave me a…read moregreat price and didn't try to haggle me. I appreciate that they moved my furniture and packed everything and it took less than a full day for a two bedroom apartment. I always like a full included price, and I thought the price was great. The price was pretty comparable to others, but others only wanted an hourly rate. I was not sure on how long three people would take, but I knew I wanted it done quickly to move on with my life. If they have a cleaning service too, I would have gladly taken that. They gave me a video call and gave me a solid quote. I was happy in the end. They moved everything as I wanted and made sure my furniture and TVs were in good shape. I appreciate the service. I hope to work with them again.

Used these guys in April 2009 to move from a house in Vienna, VA to a 3BR apartment in Germantown…read more Initial quote was roughly $600, but I wound up having my stuff held hostage while having to pay over $6000! These guys were horrible, and crooks to boot. Granted, I messed up on my original estimate, and I had the equivalent of an extra room or so of stuff, so I expected to pay more (but not another $1k-$2k, which is what they charged me). Also, I asked them about 2 weeks prior to my move if they could help with packing, as I was traveling a LOT for my job at that time, and realized I might not be ready for them when they showed up. They said it was no problem, and that they could handle it. I expected to pay more for that as well, but again, not another $1k-$2k. These guys showed up late, arriving with what appeared to be a bunch of day laborers; the owners of the company are Israeli and spoke Hebrew amongst each other (mostly on the phone), while the laborers all spoke Spanish (and almost NO English). So not only did I have a problem communicating with them, but so did the "manager". They had no tools, no boxes (they had to call and get boxes, for which I was charged nearly $1500). While unpacking, I found $1500 suits used as packing material in a few boxes, and jammed into other boxes where they also packed wire hangers, resulting in pinholes in many of my suits that either ruined them or caused costly repair. There are so many more negatives about what a horrible experience it was with these thieves, but I don't have the energy to relieve it. I only posted this because I am moving again, and have been asking around for recommendations of good, reputable movers; that brought back the memories of these guys, and I felt the need to warn others out there to stay WAY away from Omega!

I agree 110% with the other 1 star review and wish Yelp, Google, or any other Internet review…read moresource had saved the day back when I used OMEGA to do my move from Alexandria, VA to Washington, DC. These people are a HALF step away from outright thieves. I feel bad for the Latino day laborers they hire for extra muscle and I doubt my tip (which the mover in charge had the nerve to demand before the move was even over, and it was a terrible move) ever made it to them. The folks operating this business are lazy, unprofessional, uneducated, and untrustworthy. Example 1: Made up charges for packing supplies after I wrapped my own furniture. Example 2: The head mover actually lectured me that I shouldve given them more furniture to wrap (this is a huge moving scam btw which you can Google) so they could charge me more money and MAKE IT MORE WORTHWHILE FOR THEM, haha! Example 3: Second head mover said he would drop off all my moved boxes IN THE LIVING ROOM (the first room as soon as you enter the house) so it would be "easier" for me to unpack. Lol! The list goes on. I'm also certain they would not have spoken to a male customer like that. Scumbags. I was shocked people could be so boldly shucksters and could stay in business. This is the kind of moving company that gives all moving companies a bad name. I don't believe in this age of the "sharing economy" and social media that this company can survive and I am VERY THANKFUL for that. In the small chance you check this business out I'm leaving this review. Avoid and use a reputable company or hell even TaskRabbit.

Words truly cannot express how relieved and grateful I was to have Speedy Movers handle my move…read more From start to finish, the experience was exceptional. The quote process was clear, detailed, and set the tone for how professional and organized they are. The team arrived right on time and immediately impressed me with how respectful, careful, and efficient they were with all of my belongings. They consistently checked in, asked thoughtful questions, and made great suggestions that made the entire process smoother. They went above and beyond by disassembling, reassembling, and even assembling additional items without hesitation. It was a very long and exhausting day, yet their energy never dropped. They worked incredibly hard the entire time, stayed positive, and were genuinely kind and professional throughout. This was hands down one of the best service experiences I have ever had. I cannot recommend Speedy Movers enough. Absolutely top tier. Thank you, Javier and Team!

I used Speedy Movers for a recent move right at the beginning of the COVID-19 crisis. This was my…read morefirst time hiring movers so I wasn't sure what to expect. Starting the quote process, I reached out and provided details along with pictures of them items I was moving, dates, etc. I received a quote back within minutes, which ended up being discounted because I had a referral flier. On moving day, the guys arrived promptly at their arrival time and were ready to hit the ground running. I showed them an inventory of rooms and items to move and they wasted no time getting everything packed into the truck. It was actually pretty impressive to watch them lift heavy items as if they were light as a feather and place them onto the truck like Tetris pieces. Once we arrived to my new place they unloaded and placed my things were I wanted them and even shifted them around when I changed my mind. Can I say that not a single item was damaged, considering I had three pretty heavy pieces of mirrored furniture I'd say that's spectacular. Hands down I would hire Speedy Movers again without question. Thank you again Speedy Movers for such a worry free moving experience!