Elmer and his wife came out to my condo a handful of times to clean and did a nice job for a…read morecompetitive price. Why is my review 1 star? A lack of reliability/communication and ethics. Most of the cleanings had to be rescheduled last minute due to an undisclosed emergency. As long as there was communication, this is something I could live with. My final straw was a couple weeks ago - I had a cleaning scheduled which I confirmed less than 24 hours before. Around the scheduled time, I texted Elmer that our callbox was broken and asked him to text me when he arrived. After an erroneous text back stating confusion and that he was "far away", there was indefininite ghosting with no explanation. He never arrived and I didn't have time confirm an alternative option before the weekend (this was a Friday afternoon before family arrived in town for a milestone event). Stayed up half the night doing the cleaning myself. A few days later, I texted Elmer to see if he was okay and no response. Then I used my wife's phone to send a text and got an immediate response. I have all the text chains saved. I cannot in good conscience reccomend this provider.

Perfect. What more is there to say when everything went just as it was supposed to? Received…read moremultiple quotes on Yep and AlemanH Cleaning Services had the best price, communication was good, and they arrived on time to haul off the construction debris. Could not have asked for anything else.

Highly recommend. I reached out on a Sunday morning and Carlos came the same day. Very reasonably…read morepriced. Will definitely use Carlis again.

Excellent job and would hire again. Quick and responsive and timely and obtained the necessary…read moretools to do the job.

Update to my review from 7/21/21: The owner reached out and…read morewas very apologetic. She offered to send her best team to my house to redo the service as I indicated below. I messaged her on August 25 and we eventually scheduled for today, September 8, 2021. She told me they would arrive between 1-3pm and that I would I would get a more concrete time as we got closer. I received no communication from her. At 12:02pm today I reached out and asked for a more definitive time. She did not respond. No one showed up today. This is very unprofessional.

If I could give 0 stars, I would. We have used this service for over a year now, and throughout…read morethat year, they have continually canceled on us day of or day before, left our home without it being thoroughly cleaned, thrown out towels, and were just overall unapologetic for any of this behavior. The only reason we continued to use them is because they would fix their issues after we complained, and then kept their prices lower than their competitors. However, the most recent cleaning involved them canceling literally the morning of, without responding to our questions on rescheduling. When I finally heard a response, they asked us for a higher price. We have continued to use them for over a year and this is how they treat their most loyal customers? Adding screenshots of the texts with them so you can see. NEVER USE THEM!!!! Edit (1/15/2023): if you read her response below, she never addresses their tendency to cancel the morning of, without responding to when they can reschedule. That's because there is no excuse for that kind of unprofessionalism. Not cleaning the place well because they have to use vinegar is one thing, but setting improper expectations and frequently canceling is another.

Great service, quick efficient and competitively priced…read more Would def recommend if yin need anything picked up

Great communication throughout the process, and arrived on time! They were both very quick and…read morecareful when removing a futon and sofa bed, and pricing was very reasonable. Would definitely work with them again!

Fast, easy, good price, and great communication (even when I had my ringer off and missed some…read morecalls). -I scheduled over yelp chat. Francesca was great -responsive, straightforward, okay with some back and forth to get to a good time and to get the payment done afterwards. Scheduling and payment was super simple - no forms to fill out etc. -A bit before the appointed time, two nice, professional men showed up to my door and were literally in and out in under 5 minutes. If I have anything else I need out of my home, I will come to Junk Removal Specialists first.

I honestly cannot run out of good things to say about Francesca and her team. We had to clean out…read moreour apartment of almost a decade on short notice. We lived in one of the largest apartments in our area with two bedrooms and a loft. The space was on the fourth floor with no elevator. We tried to empty out as much as we could to quickly realize we needed the help of professionals. In just two sessions, Carlos and his team were able to COMPLETELY clean out our residence. This included everything in all cabinets in a very stocked kitchen and two bathrooms, three King sized beds, three very large mounted TVs along with their mounting, five couches and all screws and wall hangings. I was in utter disbelief when I went to do a final sweep since there was literally nothing for me to sweep. Not to mention the cost for the service was VERY competitive. I am truly grateful to the team and i will be recommending them to everyone I possibly can.

I reached out after hours for a junk removal (old lawnmower and broken e-scooter) and they got back…read moreto me that evening. I was able to have my junk removed less than 12 hours after asking for a pickup. Quick and easy!

Austin and his team at Get Er Done were awesome! They communicated well and were very…read moreaccommodating with our schedule. My husband and I were so pleased at how prompt and professional they were. We would definitely hire them again !!

Last night at 7:45 pm I called Brian F. for help moving some items out of a storage unit…read more I had previously arranged this with ReSupply -Habitat for Humanity's service for items they cannot use in their ReStores. They confirmed the night before, that morning, at 2 pm, at 3 pm, at 3:30 pm and at 3:48 pm they said they weren't coming. This was already after canceling the first day and moving the pick-up out 3 days. Needless to say I was in a sweat. The unit had to be empty the day ReSupply bagged on me. I got a 1 day extension from the storage facility to avoid paying for another full month. So - back to Brian at Suburban Solutions. He answered his personal phone at 7:45pm and was personable and promised they would help. Today (31 Aug 2023) at 1:30 pm, he and 3 fellows showed up as promised at the storage facility and took away some heavy furniture and drove it off to be donated. Above and beyond what I wished for... I am very happy. A+ Brian!

AVOID! DRIVER FELL ASLEEP AT THE WHEEL, $48K OF PROPERTY DAMAGED, REPEATEDLY LIED TO BY OWNER…read more This was our 3rd move with Suburban Solutions. I now wish that number was 0. Here's why: - They got into a major accident destroying much of our stuff - They lied about it straight to our faces in an attempt to cover it up - They told us they would cover the repair costs but then backed out for most costs Suburban Solutions is the worst and most dishonest company I've ever done business with. See excruciating details and cringe-worthy photos below, then decide whether this is the company you want to entrust with the contents of your home. First, the Suburban Solutions driver got into a major accident causing major damage. Brian, the OWNER of Suburban Solutions, called to say the damage was limited to front corner of the truck, and that he would take care of repairing the broken furniture. He said the driver was run off the road by another vehicle. Then he provided misinformation about the date and location making it harder to track down the police report (which told the truth of what actually happened - yeah, keep reading!). When our property arrived, the damage was much more severe. Several furniture pieces were broken beyond repair and almost all were battered. Most of our smaller items had been repacked into new boxes - along with dirt and weeds from the side of the road. Once he realized the extent of the damage, Brian reneged, saying he would only cover repairs for some (cheaper) items. He found vendors he said were rated 4.9, but they were 4.1. One vendor we called said they FIRED HIM as a client because they refused to do business the way he was trying to get them to. He told us the items would be fully repaired, but behind our back he told those vendors to only fix things minimally and ignore any dents, scratches, etc. We were without a sofa for weeks while he said repairs were in progress. We later learned he had refused to authorize the repairs so instead the sofa just sat there untouched. Our items were in pristine condition at the time of the move and Brian personally commented on how beautifully maintained everything was during the walkthrough. Thankfully, our renter's insurance applied, but when our claims adjustor spoke to him, he lied yet again, telling them that the pieces were in bad shape initially, hoping to deflect responsibility. Hold on, it gets better! A week after the move, the driver texted us to inform us that Brian had actually been LYING the whole time and had required him to play along! The driver had fallen asleep at the wheel while going 70mph. The truck overturned and the top of the truck broke off completely. Our stuff was smashed and dumped all over the side of the road. We were finally able to obtain the police report which confirmed the driver's version of the facts. This happened in the middle of the afternoon on day 2 of the journey after the driver picked up his cousin using the moving truck on day 1. Why was his cousin with him at all? And what were they doing the night before that caused him to doze off at 4pm? Regardless, according to the driver, he had called Brian an hour before the accident to tell him he was falling asleep, but Brian told him to keep going anyway. Brian has since fired the driver and reported to FMCSA that the driver has a "medical condition" that should prohibit him driving in the future. This was never disclosed to us, and if Brian knew about it, then why was he on the road in the first place? Or was this just another tactic for him to deflect blame away from himself? Look, accidents happen 1 in 10,000 times and we drew the short straw. It sucks. It's a low risk for you. But the outrageous lies that followed (and perhaps even led to the accident) were intentional, unprofessional, and fraudulent. Suburban Solutions lied then doubled down to save face after throwing our stuff - and our lives - into complete chaos for the next 6 weeks. They treated their previously loyal customers like total chumps. Hopefully this review and our formal complaint to BBB proves how badly their attempted cover-up backfired. In case Brian tries to reply to this and explain things off with more lies or sugarcoating, I've included photos of the state of our items, written exchanges with him (contact info redacted, of course), text exchanges with the driver (same), and the police report itself. Take a look for yourself. Then ask yourself: Are you willing to risk that this same thing happens to you? Are you willing to do business with a company whose owner will lie directly to your face after wrecking your life? You and your belongings deserve better. And Suburban Solutions deserves to be out of business.