Wonderful, professional, courteous staff. Communicative and…read moreassertive Storage space accessible and clean , value for money

I have to say Mary McNeal was absolutely rude and nasty to me as I tried to pay out in advance for…read moremy unit. I really wish I didn't have to communicate with her, because I see her completely different after my initial setup 1 yr ago. If you stop in, please stay clear from Mary. Good luck

I rented a unit and had to go in the office and sign the agreement. There was a very helpful lady…read moreby the name of Violet who provided me with exceptional customer service. There was a billing error on my account that prevented me from accessing my unit right away. Violet went above and beyond to make the right calls to rectify the issue and help us access our unit until the issue was resolved. She even gave me a call later on that day to let me know I was good to go. Thank you Violet.

This is the worse storage facility I've ever used . This is for the 67th and cottage location…read more it's dark . There are no lights in the unit. The units have small house room sized doors. There were only 3 broken carts for the entire facility. There is only access while the office is open so you have to be done by 5:30 Monday through Friday, even earlier on Saturday and they are not open on Sunday.. There were roaches crawling outside the unit across from my unit on the wall. My vintage Mrs.Clause giant musical ornament has been eaten through by mice. 3 days after my bill was due on a$130 unit, I said I wanted to move out. I was told I'd be charged $68 for a prorated amount for 4 days that was actually half a months rent. There is one very rude unprofessional woman who talks nasty !I was told I could only use a money order to close out the unit.

The Property Manager (Ms. Tennille) is the best of the best! She's always willing to go the extra…read moremile whenever I needed assistance...and it's always with a smile.

The problem I had was it was holes in the ceiling and a some of my things were mildew and beyond…read moresaving.

They are falsely advertising climate controlled storage units. I stores my belongings there in July…read morethe beginning and to come back a couple weeks later to retrieve items and all my stuff was molded. I spoke with the manager she helped me in doing my insurance claim. Unfortunately because movers moved my belongings into storage I am unable to get better pictures to send to the insurance company. It's been since August waiting on them to process my claims this whole experience has been a headache and hassle and no one from corporate to the manager of the site can explain to me Why are they false advertising climate controlled units

I rented a 5 x 5 unit inside the building for a short term move. The building is climate…read morecontrolled, clean, and secure. There are 2 medium sized flat bed carts for use. I used the website and the app for most of my pre-rental questions. When I arrived, Aida was very professional and helpful. She made sure I found my unit and even helped me transport my items. The only thing I didn't like was their access hours (9:30 AM-5 PM on the weekends and 6 PM during the week.) I would rent from them again if I ever have the need.

The space is clean, new and organized. The manager was helpful, accommodating, organized and…read moregracious. She showed us several spaces and was able to find 2 units next to each other, which was super convenient to what we needed to move. I would definitely recommend this company. Even the guy I spoke with on the phone, Rick, was polite and knowledgeable and he got my business by being a nice person to talk to about my needs.

From the owner: CubeSmart Self Storage of Chicago, IL offers affordable self storage with premium amenities. Our…read more8312 S South Chicago Ave location has many storage units, including climate controlled storage units. We also offer a variety of moving supplies like tape, boxes, and bubble wrap. With over 1,000 stores nationwide, CubeSmart Self Storage is one of the most trusted names in self storage. Reserve your storage space online or drop by today!

During my visit at the Extra Space Storage I came Encounter with the Assistant Manager Who goes by…read morethe Name Of Santia who has great Costumer Service Skills and was very helpful! Her Energy was very positive and she has such a great spirit! She has such a great impact With customer service because I've rarely came across other companies who has great workers that represents a company not only because they are great workers but they also bring great energy into the work place! if you are to ever come across this review "Santia" thank you Again for having great customer service skills & Being so helpful

My experience with *Antwan* at Extra Space Storage was Stellar!…read moreI would definitely recommend using the service here and the staff is/was so very understanding and helpful with my journey moving to a new location (Chicago, IL). Inclusion, Use E.S.S.! Go Antwan Go!!. Thank you kindly for this opportunity. Grace & Peace..

Superb customer service. Martino and Michelle both make the process run smoothly. Personalities are…read morepleasant and they are very helpful. Most of all: THEY KEEP THE FACILITY CLEAN!

Please don't store any thing her mice infested I bought my things here because I was moving out of…read morea house into a smaller place til my home got ready went to get my items that was plastic wrapped as we enter the locket hundreds of mice got to scrambling dead mice on my stove in my mattress & the place told me they couldn't do anything because I didn't pay for they insurance! It's terrible black folks be down on the luck store they things only to get them destroy by mice ! Stay as far away from this place as you can