Excellent customer service she explained everything very friendly, very satisfied She showed me how…read moreto use the log she walked me through the storage unit. She explained how much it holds.

This has been a nightmare for me since I moved in. The late fees, triple late fees and rate…read moreincreases will have been so painful. I would strongly suggest another company. The staff is nice but the policies are not in the best interest of their customers. You can't even speak with anyone outside your local store. Very disappointing

Vanessa at the 95th and Damen location was very helpful and professional. She made everything so…read moreeasy and was efficient with the knowledge of everything in and about the facility. However the price is ridiculous. They go up every year and just charge way too much for this economy. It doesn't even allow access 24/7. The management was great (5 stars). The prices get (2 stars). I recommend dealing with Vanessa if you already have a unit there

The Manager Vanessa is very Accommodating she has also resolved any issues I have come across I…read moredefinitely do recommend Safeguard storage the Manager Vanessa and staff are personable great communication and have nothing but compliments for the unit and it's affordable and accessible close to transportation only had a issue with the elevator but it was quickly resolved so in closing I say if you need storage I highly recommend this Safeguard location no place like it and no service as exceptional

Wonderful, professional, courteous staff. Communicative and…read moreassertive Storage space accessible and clean , value for money

I have to say Mary McNeal was absolutely rude and nasty to me as I tried to pay out in advance for…read moremy unit. I really wish I didn't have to communicate with her, because I see her completely different after my initial setup 1 yr ago. If you stop in, please stay clear from Mary. Good luck

This self storage facility totally superceded my expectation! From the moment I had contact with…read morethe facility, the staff was very professional. Mamie in the office was very thorough in presenting the various storage packages and gave a tour of the facilities. She was patient and very knowledgeable. When I arrived to store my items, the dock was easy to access. The staff was ready and eager to assist. There were dollies available at no extra charge. I HIGHLY recommend this self storage facility.

I rented a unit and had to go in the office and sign the agreement. There was a very helpful lady…read moreby the name of Violet who provided me with exceptional customer service. There was a billing error on my account that prevented me from accessing my unit right away. Violet went above and beyond to make the right calls to rectify the issue and help us access our unit until the issue was resolved. She even gave me a call later on that day to let me know I was good to go. Thank you Violet.

First I would like to start off by saying Jana and Tennillie has great customer service. I stopped…read morein to get information on a storage and they where very friendly. There was no attitudes the outside area was clean. They where so helpful I was kind of down but walking in and seeing smiling faces brighten up my day keep up the good job lady's.

The Property Manager (Ms. Tennille) is the best of the best! She's always willing to go the extra…read moremile whenever I needed assistance...and it's always with a smile.

Space is worth renting entirely because of the customer service offered by Bianca. Her patience and…read moremidwestern friendliness helps ground even the most anxious and naive individual looking for a storage unit. She was extremely clear when explaining the policies of the storage unit, and her advice on more practical matters (storing items well, for example), went above and beyond. Only complaint was about the facilities themselves - an option for climate controlled storage would have made this facility ideal.

the service is horrible at this location the office staff is never in the office between 9-5pm. You…read morehave to contact customer service first then ask to be transferred to the office phone for them to answer the phone. the staff communicated to me "we are short staff so that's why the office is empty. Who ever manages this location need to do better

The space is clean, new and organized. The manager was helpful, accommodating, organized and…read moregracious. She showed us several spaces and was able to find 2 units next to each other, which was super convenient to what we needed to move. I would definitely recommend this company. Even the guy I spoke with on the phone, Rick, was polite and knowledgeable and he got my business by being a nice person to talk to about my needs.

From the owner: CubeSmart Self Storage of Chicago, IL offers affordable self storage with premium amenities. Our…read more8312 S South Chicago Ave location has many storage units, including climate controlled storage units. We also offer a variety of moving supplies like tape, boxes, and bubble wrap. With over 1,000 stores nationwide, CubeSmart Self Storage is one of the most trusted names in self storage. Reserve your storage space online or drop by today!

Superb customer service. Martino and Michelle both make the process run smoothly. Personalities are…read morepleasant and they are very helpful. Most of all: THEY KEEP THE FACILITY CLEAN!

Please don't store any thing her mice infested I bought my things here because I was moving out of…read morea house into a smaller place til my home got ready went to get my items that was plastic wrapped as we enter the locket hundreds of mice got to scrambling dead mice on my stove in my mattress & the place told me they couldn't do anything because I didn't pay for they insurance! It's terrible black folks be down on the luck store they things only to get them destroy by mice ! Stay as far away from this place as you can

I had a great experience with Joe and Jimmy! Our move went so smoothly and they were extremely nice…read moreand helpful!!

I worked with Joe and Al during my relocation from Chicago to Cleveland. I was in a top floor unit…read morein a three floor walk up, and they did an excellent job conducting a move with two people that was really a job for three people. They both took great care to make sure my items were protected when loading out of my apartment and onto the truck and even helped me pack many items that I hadn't packed by the time they arrived. If ever do another long distance move again, I would love to work with both of them again. Kourtnea Stevenson