During my visit at the Extra Space Storage I came Encounter with the Assistant Manager Who goes by…read morethe Name Of Santia who has great Costumer Service Skills and was very helpful! Her Energy was very positive and she has such a great spirit! She has such a great impact With customer service because I've rarely came across other companies who has great workers that represents a company not only because they are great workers but they also bring great energy into the work place! if you are to ever come across this review "Santia" thank you Again for having great customer service skills & Being so helpful

My experience with *Antwan* at Extra Space Storage was Stellar!…read moreI would definitely recommend using the service here and the staff is/was so very understanding and helpful with my journey moving to a new location (Chicago, IL). Inclusion, Use E.S.S.! Go Antwan Go!!. Thank you kindly for this opportunity. Grace & Peace..

Shalonda Is amazing. she is very patient and helps as well as goes the extra mile to bring great…read morequality

During these difficult times when there is so much craziness and uncertainty, my experience with…read moreCubeSmart was straight forward and pain free. The website was easy to navigate, the facility was pristine, the prices competitive and the service that Janey provided at the Blue Island location was impeccable. Janey was filling in at this location but knew the facility and its offerings as if it were her regular store. She went out of her way to make it a positive experience and was a great brand ambassador. It was my first experience with Cube Smart but won't be my last. I highly recommend CubeSmart and the Blue Island, IL location.

East Bank Storage is such a great place to keep your belongings. It's clean and convenient, and…read moreeveryone who works there are really helpful. The prices are also very fair. Ask for Linda. She understands great customer service. In my opinion she is "the best of the best" ! As you can see, I highly recommend them! A very happy customer!

I apparently have too much stuff and to avoid over packing my apartment, I decided to look for a…read moresmall storage unit. After much research, I chose East Bank Storage due to price, location and general accessibility. Given the nature of self storage, I didn't factor in the service aspect, but have since been overly impressed. The staff is friendly, responsive and went above and beyond to help me with unloading my car. The storage unit itself is basic, yet temperature controlled and is exactly what I need. The building is clean and the elevators are massive. While the standard hours could be a bit better, I'm very happy with my storage experience at East Bank and would recommend it to a family member.

I rented a unit and had to go in the office and sign the agreement. There was a very helpful lady…read moreby the name of Violet who provided me with exceptional customer service. There was a billing error on my account that prevented me from accessing my unit right away. Violet went above and beyond to make the right calls to rectify the issue and help us access our unit until the issue was resolved. She even gave me a call later on that day to let me know I was good to go. Thank you Violet.

This is the worse storage facility I've ever used . This is for the 67th and cottage location…read more it's dark . There are no lights in the unit. The units have small house room sized doors. There were only 3 broken carts for the entire facility. There is only access while the office is open so you have to be done by 5:30 Monday through Friday, even earlier on Saturday and they are not open on Sunday.. There were roaches crawling outside the unit across from my unit on the wall. My vintage Mrs.Clause giant musical ornament has been eaten through by mice. 3 days after my bill was due on a$130 unit, I said I wanted to move out. I was told I'd be charged $68 for a prorated amount for 4 days that was actually half a months rent. There is one very rude unprofessional woman who talks nasty !I was told I could only use a money order to close out the unit.

Vanessa at the 95th and Damen location was very helpful and professional. She made everything so…read moreeasy and was efficient with the knowledge of everything in and about the facility. However the price is ridiculous. They go up every year and just charge way too much for this economy. It doesn't even allow access 24/7. The management was great (5 stars). The prices get (2 stars). I recommend dealing with Vanessa if you already have a unit there

They have decent storage units but ridiculous how you can't reach corporate by phone to complain…read moreabout an employee(one of the numbers hangs up after a few rings). Unprofessional and inconvenient!!

This is the best storage area. Dwayne is so professional, accommodating and easy to work with. I…read moremet the owner one and he was a huge help with a problem I had with my lock. So pleased that I decided on Canal Street. I have had storage in areas all. Up and down the north shore as well as other places in the country. Hands down, this is the best!!

This place is air-conditioned and reasonably clean. Somewhat more pricey than most, but they are…read morewilling to negotiate.

Once I walked into the office, was greeted warmly…read more Great customer service, convenient locations and clean storage units. Don't hesitate to check them out!

Very professional and easy to deal with. The process went very smoothly and the facility is nice…read moreand clean. She was kind and upfront about the cost of everything and I feel good about storing my items here

Came here to put stuff in storage over the summer with a friend. My friend really wanted to use…read morethis place as a storage than your normal big brand storage name. It's cheap, it does the job too. Sometimes the storage area can be dark but this place is not climate controlled so it's going to feel how it'll feel outside. It's got a small 5x5 storage units too. Staff is really friendly and helpful

Usually we use the U-Haul storage on 71st, but they didn't have any storage units left in the…read moredemensions we were looking for, so we were directed by them to this storage unit which is closer to our apartment anyways. They had the size we needed, so we filled out the paperwork, and our prorated amount was $24. We checked into Yelp and there was a 50% off first month's rent. To give us the bigger bargain he was willing to apply it to a full month, so we got the full value of the coupon. The staff here is friendly and I love that you can drive upstairs to your storage unit. They also have this wooden thing on wheels to help you transport your items free of charge. However, this place is very hot but the industrial sized fans they have throughout the facility DEFINITELY help.