I had a local move today. Thompson Moving and the team made it easy. They were on time,…read more respectful of my furniture and the walls, quick and efficient. Price was more than fair - less than what I had been quoted by another company. Highly recommend!

Did a great job with my move. Special thanks to the employees Adam, Duffy,& James. They were very…read moreefficient and ask me how I wanted this placed.

I have a storage unit in Secure Storage in Waukegan, Fountain Square. I initially had issues with…read moreprior owner due to neglect on considering my concerns of the condition of my unit. The roof was caving in and particles kept falling on my items, mold was atrocious. Obviously, if I store it, it is important to me. However, not to them. The mice were also entering and eating any bags or boxes. It was very upsetting. Thank goodness for new owners. I was going to move the next hike in price when I decided to voice my concerns with new owner. Right away, Pricilla, property manager reached out and immediately moved me to a better, clean and close by unit. As difficult as it is to move, I immediately started to move before my belongings completely got destroyed. This new owner is awesome. Really know what customer service is. Comforting because customer service has long been gone and non-existent. Thank you, Priscilla. I was definitely on my way out to a new storage facility, however, having heard my concerns definitely made me stay here. Would definitely recommend, now.

Amy was so helpful with every issue we had, even when it was busy! Very thoughtful and kind!read more

Brenda was wonderful with helping me get settled in and settled moving out. Would recommend public…read morestorage to all

Great price, Brenda was amazing and is a valuable employee who was a great help, thank youread more

This extra space storage is always very friendly. they always help me and greet me with a…read moreprofessional attitude

From the owner: Extra Space Storage sets the standard for clean, secure, and hassle-free self storage, and our…read morefacility at 11525 184th Pl is no exception. Our Orland Park storage facility offers a large selection of unit sizes with convenient options like climate control, drive-up access, and vehicle storage. Located near Orland Pkwy and Wolf Rd, we're trusted by neighbors in Mokena, Alpine, Homer Glen, Gilletts, and other surrounding areas. Whether you're moving, downsizing, or decluttering, we're here to make finding the right storage unit quick and simple. Reserve online, give us a call, or stop by the facility today.

Great place to store our very old and fragile travel trailer. We've been storing our camper at East…read moreGate every winter for the past 6 years and have never had a problem. We always worry about mice getting in and chewing stuff up but it's never happened. Scott has been great about arranging drop off and pick up dates each year and it's been so convenient for us. It's so nice to have a place we can count on year after year. We highly recommend East Gate Storage.

We were referred to East Gate last year by a friend of ours when we were looking for a place to…read morestore our show car for the winter. Not only was it affordable but the staff was friendly and very helpful. Our car was safe all winter long and we had access to it anytime we wanted to. We were so impressed we are using them again this year. I highly recommend them.

Initially, I was very pleased with my storage unit and the experience. Unfortunately, they have…read morecontinued to significantly raise the prices during my time with them. They give me 30 days notice, but there is no appeal process or formal way to request a price freeze. They have complete autonomy and no accountability-so you have no options except to endure the inconvenience of finding a new storage facility and moving your items. I am paying almost $200 more per month now than when I signed the contract perhaps 2 1/2 years ago. It is a terrible business practice to just randomly increase rates! They did give me a couple of discounts and a credit, after I complained, but ultimately I'm paying almost $600 a month for a 10x25 unit, which is the amount people pay to rent an entire studio in some areas!! They think it helps to say that customers that sign up today pay more than what I'm paying - but I would not pay those rates if I were looking today!! Usually companies give you discounts/advantages for being long-term, great customers - nope, not this one. They just raise the prices because they can. It's awful! The storage units are nice, safe and secure. I have usually found Deb helpful with responding to my needs/concerns. I've expressed so many complaints regarding the rate increases, that she knows who I am! If you are open to paying random increases and hundreds of dollars more per month than you signed up for - this is your place. If however, you have a budget and cannot afford significant rate hikes - DO NOT STORE YOUR BELONGINGS HERE! They know it's too difficult to move your things to another location, so they just price gouge. BEWARE!

Was very easy to reserve my unit & complete the necessary "paperwork" online. The facility is very…read moreclean. I received multiple calls to check in on my experience. Highly recommend! (especially opposed to the other storage company with 2 facilities very near to this one, they were extremely difficult to do business with).

Sony was awesome. Very helpful and informative. Made this a smooth process. Faculty was clean and…read moresafe to move around. Felt very welcoming.

When I started out the rent was $150 after 9 months the rent has doubled to $300. I called and…read moretalked with Erin and she said the reason the rent went up was because it was underpriced. She said she would have the district manager give me a call. Surprise the district manager never called and now no one answers the phone. The public storage that I currently have my stuff is 8201 W. 159th Street. I don't think the price should double within 9 months. It is ridiculous that the price can go up that much and that fast. There is no customer service at all. No one calls you back and then no one answers the phone. Very frustrating.

Price raised within 3 months with a significant increase. The property is not even well maintained…read more The parking lot needs to be fully replaced. Security feels non existent outside of a couple cameras. The carts are typically not even accessible. The last couple times no cart could even be found.

Absolutely a rip off continue to raise monthly rent yet online prices are cheaper then continued…read morecustomers and will not honor online prices Will call you but will not leave an actual voice mail supposedly company policy can't leave anything that can be used against them Fees upon fees Horrible customer service Bait and switch tactics at this particular property