Poor service, unclean poor customer service. Elevator was out for 4 months and they still collected…read morethe rent. I'm disabled I could not get to the 2nd floor to my storage. This is in violation of the American with Disability Act. This place is horrible I would not use it

From the owner: iStorage offers convenient and affordable self storage units in Posen. Whether you're looking for…read moreeasily accessible drive-up storage units or indoor climate controlled units, you'll find a home with us. Our facility features gated access with extended hours, well-lit grounds, and wide aisles for convenient truck access. Store with iStorage and see why our units are ideal to suit your storage needs. Visit us at 14750 South Western Ave. today to rent your space. iStorage is an NSA Storage brand and facility.

They have decent storage units but ridiculous how you can't reach corporate by phone to complain…read moreabout an employee(one of the numbers hangs up after a few rings). Unprofessional and inconvenient!!

Great place. Climate controlled. Easy access. Rates don't go up every other day. I like the…read moreplace

I've been renting here for a year and I honestly regret it, they don't work with you as far as…read morepayments or anything it's either pay the money on due date or they will cut your lock I would not recommend this place to anyone!

I have been renting at this location for a few months. I've never had any issues or problems. The…read morelocation is extremely clean and well taken care of. Kiki the manager has always been helpful when I've many inquiries.

Shalonda Is amazing. she is very patient and helps as well as goes the extra mile to bring great…read morequality

During these difficult times when there is so much craziness and uncertainty, my experience with…read moreCubeSmart was straight forward and pain free. The website was easy to navigate, the facility was pristine, the prices competitive and the service that Janey provided at the Blue Island location was impeccable. Janey was filling in at this location but knew the facility and its offerings as if it were her regular store. She went out of her way to make it a positive experience and was a great brand ambassador. It was my first experience with Cube Smart but won't be my last. I highly recommend CubeSmart and the Blue Island, IL location.

I've been a customer of this Public Storage location for over a year, and overall the facility is…read moreclean and the staff are professional. However, my experience has been negatively affected by repeated and significant rent increases on my unit. When I started in January 2025, my monthly rent was $382.50. In October 2025 it increased to $428.70, and again in January 2026 to $474.90. These increases came in a relatively short time frame. What's most frustrating is that new customers are being offered materially lower rates for comparable units at the same property, according to current advertised pricing. When I raised this concern with on-site management, I did not receive a satisfactory explanation or adjustment. I understand market changes and periodic rate adjustments, but ongoing increases without transparent justification -- especially when newer customers are paying less -- feels unfair and has left me disappointed. I hope Public Storage can improve pricing transparency and ensure existing customers are treated fairly in line with advertised rates.

Dawnya was soo very profesional and patient. It's what I needed to make my day and even beyond In…read moretimes Of need. People remember a good person. Thank you tremendously

The price is out of control and they keep raising it all the time. It's completely unaffordable.read more

Was a very pleasant experience to sign up on line & manage the account setup. Went to storage unit…read moretoday 9/10/2022 & was created by a very pleasant gentleman (naikia) he answered all our questions & showed us our unit.