I purchased a unit from this facility back in 2010. Each month I call in to pay my fee, and…read moreusually, the automated person comes on the phone, and I pay my bill. Sometimes, a person answers, and I just ask for the automated system. This particularly day Eric answered the phone. I was going to ask to be transferred to Megan, the automated system, but he was so lively, and genuinely nice, and happy, I decided to just allow him to do my bill. I really appreciated his positive energy!! It is rare these days!! His energy is unique and appreciated!! Thanks for the exceptional customer service!!!

I came into the facility with high anxiety about renting a storage unit space after seeing a very…read moreunkept not clean unit at another storage facility. Stacy was so supportive, nice and pleasant. She showed me a storage unit that was very clean and nicely kept. She took her time to explainprocess of renting a storage unit and gave me multiple options to allow me to choose the best option for me. After talking with Stacy I rented a storage unit the same day and feel very confident that I chose the right place to store my belongings. We even got a chance to talk about why I was needing a storage unit and she told me she was proud of me for the decision I made. THANK YOU STACY AND SO PROUD OF YOU!

We have been using A-Z Storage for many years. Office staff are always very pleasant and helpful…read more Never any problems, we feel safe and comfortable storing our items there.

From the owner: A to Z Storage Center LLC offers top-notch self-storage solutions in Crown Point, Indiana. Enjoy 30…read moreDays Free on All Sizes for new customers, with 24/7 Access and Camera Surveillance. No Security Deposits are required! We provide various unit sizes, raised concrete floors, and high-security locks. Contact us for current Move-In Specials and experience excellent service for all your storage needs.

Cannot get a call back whatsoever been trying to call for 2 consecutive days and nobody response. I…read morecalled yesterday at 10am and 2pm and they call me back at 430pm hey if they don't want my money I'm not begging for them to take my money. Customer service is non existent this is an unmanned property but they had someone working at a Chicago branch that was just ignorant and if you're gonna have a unmanned facility at least have someone check the messages more than once a day. The value is ZERO Not worth the money that they charge especially if you need help realize they gonna take hours to get back in contact with you. I've been attempting service now for 2 straight days with over 7 phone calls using all of my phone lines and they have called back one time and that was hours later while I was at work and couldn't really talk at that time. Unreal