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    Extra Space Storage

    3.5 (6 reviews)
    Open 6:00 am - 10:00 pm

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    Self storage

    Vehicle storage

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    3 years ago

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    6 years ago

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    3 years ago

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    8 years ago

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    10 years ago

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    Reign Moving Solutions Charlotte

    Reign Moving Solutions Charlotte

    (23 reviews)

    Ballantyne

    This was our first time using a moving company so we were very intentional with who we chose as we…read moredidn't want anything to go missing or broken. We did a ton of research and decided on Reign as it was more expensive than other options so we figured would be higher quality. They also had all 5 star reviews so we figured it would be the best. We are now wondering why this is. They are definitely more expensive. They charge more per hour and they also charge a $350 'truck fee' that no one else charges from quotes we got. We were charged over $1700 for 5 hours. What we liked- - It was easy to schedule and they had our date available a few weeks out. They offered to set up a FaceTime to look at our items and make sure they sent out the appropriate number of trucks. - They gave us an hour window of when they would show up, and an update the morning of so we knew when to expect them. - They were nice and made sure they knew exactly what we wanted. We did one last walk through of the old place before we left. They made sure we were happy before they left the new place. We had 3 movers who were kind and seemed trustworthy. - They listened to the writing on the boxes of where to put the boxes in the new house and if it didn't have writing, they put it in the equivalent room in the new house of where they found it in the old house. - They were careful with our things and were able to unassemble and reassemble our pieces. They also wrapped up the furniture items with blankets to preserve them. - They worked quick and efficiently Why we aren't giving them 5 stars: - they stopped at the gas station between the old house and new house and arrived at the new house 30 minutes after us when we were right behind them the whole way up until the gas station. They did ask us if they could stop to get snacks but I didn't realize it would take this long and they did not deduct this from the time they billed us for. - They asked us if we wanted mattress bags for $15 each. I said yes as I figured this would be something we could keep and save for future moves. They did not leave us the bags. So we paid $30 to basically 'rent' 2 bags which I feel we should have been able to keep or not be charged for. Next time I will buy the $15 ones off Amazon that I can keep. - They took a shelf out of our entertainment stand. In the move the nails/pegs fell out. These are specialty nails to hold the shelf in. Now we are unable to use the shelf, and the piece sags without the shelf in. We have since gotten rid of it and gotten a new one. - The top of our desk will not fit properly on when this was never previously an issue and we ultimately can't fix it and will need to get a new one. - They were about to leave and I noticed something was missing so I asked about it and they had to go back on the truck to get it. If I didn't ask, they would've left with it still in the truck. - They did not deliver 2 small decorative pieces of ours that were the last items on the truck- not packed in a box. Which not a huge deal but I noticed shortly after they left, contacted the company, and they were not able to find them. We are completely unpacked and I know these things are not at either of our houses. ** which they did reimburse us for these things which we are thankful for!! Also customer service was very helpful at first when we were trying to find these items and discuss reimbursement, but then it was pretty hard to get ahold of them to confirm our reimbursement agreement and get them paid. It felt like I was tracking them down just to get our reimbursement approved and get them paid. We will likely use a different company next time we move.

    Reign did an amazing job moving my parent's this week... with an hour's notice! I can't say enough…read moregreat things about our experience with this company. They went above and beyond, their team was exceptional and the move went flawlessly! We will definitely use them again!

    Fernando And Brothers Moving - Teamwork!! Long distance move

    Fernando And Brothers Moving

    (156 reviews)

    Steele Creek

    Truly the best service we could've asked for! Our movers were punctual, communicative, kind, and…read morevery cautious. They wrapped every piece of furniture so well and moved everything so carefully. They worked way quicker than we anticipated too! From initial communication with Belkis and Fernando to moving day with Thiago and his guys, we couldn't have asked for a better move! We absolutely recommend them for your move!

    We hired Fernando and Brothers Moving for a long distance move. From the first meeting with Belkis…read moreto the final unloading we felt supported and very well cared for. Pricing was competitive and clear. No surprises, just a final number. Our belongings were thoughtfully wrapped and loaded. Belkis ensured that some of our specific moving needs were very thoughtfully accommodated. We sincerely and deeply appreciated this consideration. Our lead mover Thiago was a champ! He safely made his way a very long distance with all of our belongings. The assisting crew that loaded and unloaded were hard working, friendly, respectful with calm steady energy. Moving is never easy but Belkis and her curated team could not have made it any easier. Communications were excellent. The heart and soul of the company shined through and we felt it. It was the best and most human connected moving experience we've ever experienced. We would absolutely call them again if we needed them, we would wholeheartedly recommend them. We even felt like we made a dear friend. Gracias por todo. Te deseo todo lo mejor

    All My Sons Moving & Storage

    All My Sons Moving & Storage

    (9 reviews)

    My overall experience with AMS was unprofessional and disappointing. The price they originally…read morequoted me $217/hr was not honored and it was too late for me to find another service as it was right before the move date. When I raised concerns about my broken kitchen table, a crew member dismissed the issue by suggesting it was poorly assembled and would have broken eventually. When I reported wall damage and other issues to both the crew supervisor and Customer Care, I was simply told to file a claim without further assistance or accountability. As a result of this move: My kitchen table is unusable My son's dresser is damaged beyond use My home, which I am currently preparing to sell, now requires repairs due to wall damage I had to hire an additional moving service to move items your crew refused to move due to lack of proper equipment. To repair and replace the damaged items with something of comparable quality it will cost me almost $4,600. They only offered me $830, yes you see that correctly, $830 for all of the items damaged. I would not recommned them to anyone.

    Waste of time and money. I have moved 8 homes and this was my worst experience. We had them move…read moreus to a 2 bedroom apartment. I had everything staged and ready to move. Slow, slow, slow. It took the one guy 50 min to wrap a console. I know they get paid by the hour but what a joke. 2k for a simple move. They took 8 hours. I hired 2 college kids to finish move and cost me 400 bucks and we moved more than they did in 3 hours. Never again!!

    Extra Space Storage - selfstorage - Updated May 2026

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