First rented a climate controlled unit back on 2019 for our move from GA. We then rented another…read moreunit for my MIL when she moved to be near us. Now we are needing storage again, to include parking. This is the cleanest place EVER and the staff are warm and friendly and know how to listen to what the customer needs. It's not a chain storage facility at all. The manager keeps the facility very clean. Even the restrooms are so nice and clean.It is a gated property which makes us feel safe storing there. Local is the best. No thanks to the bug infested and non present staff at other big box facilities.

What an asset to our community. I had to rent a lot to store my JEEP. The process to secure my…read morespace was seamless. Staff was extremely friendly, promptly followed up on my request and made it happen! They have a computerized gate accessed by personal code both upon entering and leaving the facility in addition to cameras; this makes me feel safe that my property is secure. They were up front about all cost, and even pro-rated the month since I didn't start the first. Extremely professional. I will be recommending their service to others.

This is nothing but a bait and switch organization. You sign up with a credit card and they don't…read moreuse it, even though they say they will, then screw you over with a late charge. This is not some place you want to store your positions! WARNING.....WARNING.....WARNING PLEASE, PLEASE, PLEASE DON'T USE THIS BUSINESS!!!!!!!!!!!!!!!!!!!!!!!

Clean facilities but do not use them. I rented a small unit and within several months they doubled…read morethe monthly rate. I see units double the size charging less than the new rate for my small unit, but now know they will double it if I switch to a larger unit. Also we have experienced the insurance scam others have written about, avoid this if you don't want to get scammed.

Tara was amazing! She was courteous, friendly, and professional. She was juggling calls and…read morewalk-ins all with the same respect. I was able to move into my unit right away, got me out of a jam for sure!

We want to share a 'Job Well Done' to Michelle that helps manage at Extra Space Storage. We worked…read morewith her a couple weeks ago at the Steele Creek Charlotte location. Michelle was working in the office alone and there were a few customers ahead of us. It was also during the COVID-19 outbreak (but before the stay-at-home order), so none of us wanted to be in close proximity with others for an extended period. Michelle greeted us kindly and told us she would do her best to help and have us on our way as quickly as possible. She was enthusiastic, kind, communicative, and very swift. She put us all at ease and we are very satisfied with her service and the unit! We would also like to say thank you to Harold and Santiago at the N. Graham Charlotte location who were also helpful and a pleasure to meet. Great teams at Extra Space Storage!

Bad service, bad business, dilapidated premises, expensive rentals. Just really poor business…read morepractices from Public Storage - they charge you for the entire month when you move on the first of the month...so if you move out 2/1 they charge you do all of February...should be criminal.

The folks that work here are nice, so that's a positive. we…read morerented a covered parking spot for our travel trailer- We had to sweep out what looked like years of dirt and accumulated debris. the ceiling is caving in, and there are wasp nests everywhere (which we had to spray ourselves). We kept our camper there for several month, then it was broken into, and several items were stolen. The closest camera looked like it was vandalized, and after a week when we moved out it was still broken. Unfortunately this Public Storage is in a bad area, and it's not overly secure.

Very good customer service from Steve. Smooth process getting a Unit and the grounds are easy to…read morenavigate. Very clean and lots of units to choose from. I reached out very late last night and Steve answered my questions which I saw first thing in the morning. I believe the prices are comparable. I wanted a climate controlled unit and happy with the selection of this facility.

This place is a "hidden gem!"…read more We cannot say enough about how welcoming, friendly, and accommodating Steve is! While planning our move from West to East Coast, we encountered countless issues in trying to reserve (and/or pay for) a storage unit. All our troubles stopped the minute we spoke with Steve! Such a great experience! We also had the opportunity to meet Mitch. He too wanted to ensure our needs were met and everything went smoothly. It has been a pleasure doing business with Steve and Mitch. Without question, we would recommend those searching for a storage place, stop by or call. Over the years, I've worked with several storage facilities and regardless of which coast Steve and Mitch are by far top notch!

I have to drop in to say how amazing the Manager Kim is. Her customer service is nothing short of…read moreamazing. Every conversation, every encounter I have ever had with her is total excellence!!! Thanks Kim. You rock lady!!!

From the owner: Convenient, affordable self-storage solutions are waiting for you at Hwy 221 Storage in…read moreSpartanburg. Choose from a variety of storage unit sizes and take advantage of amenities like climate-controlled storage, online bill pay, and advanced security features. Rent or reserve your storage unit online now!

Safe and affordable. I would do it again. Helpful staff. Just don't have a problem when the…read moreoffice is closed because nothing can be done until the office reopens the next business day.

Nice facility, clean, and friendly staff! The PLACE for storage when renting in the Charlotte area!read more