Working with the manager Mrs. D was really good. She took her time to explain everything to me in…read moredetail. I did not feel rushed and she even took the time to look at the pictures I had to make sure I was getting the correct size storage place. Ronda P.

We were not told the 2nd floor is NOT climate controlled. Supposedly, the 1st and 3rd floors are…read more How is that possible? What is the logic? On a hot day outside, the temperature inside is as hot, if not hotter. Also, it's a pain to have to get out of my car, go inside the garage to open the door.

We called a few places but when I called and spoke to Dave , I knew this was the place because he…read morewas very informative and there were no surprises. Everything he said that would happen on the phone did and even more. I had questions along the way and Dave literally responded to my texts in less than 5 minutes every time ! Communication and service was stellar. Don't waste your time calling the other guys ..... these guys are true professionals. Our move was flawless thanks to them. Highly highly recommended!

My boyfriend and I finally moved in together. He used PODS which was and still is a nightmare, and…read moreI used Mobile Storage Solutions. My experience was amazing compared to his. From the first call to start the process, Mobile storage Solutions accommodated my flexible schedule and they responded promptly to all questions along the way. Tony is the best, he can maneuver the pod remotely with precision. They make you feel like family. In short if you are looking to use a pod for storage or moving Mobile storage solutions is it!

Avoid Zippy Shell / 1-800-PACK-RAT at all costs After paying…read morefor transportation of our storage container through Zippy Shell, part of 1-800-PACK-RAT, we were promised delivery of our container on 1/26. It never arrived. When we called to find out what happened, we were told the facility "must have missed it," and they assured us it would be delivered on 2/3 instead. When the container finally arrived, the driver immediately noted that the lock on the unit was not his and not ours. He said it was already on the container when he picked it up, and that there was a key sitting in the lock. The lock was labeled 1-800-PACK-RAT. When we opened the container, half of our belongings were missing, including: * Bed frames * Six televisions * Kitchen island * Purses * Kids' mattresses * Dining chairs * China cabinet * A family bed frame passed down for over 30 years * And most devastating, personal belongings of my deceased son These are not just "items" -- they are irreplaceable. When we called PACK-RAT for help, we were repeatedly transferred, told we needed receipts for every single item, given no real answers, and eventually hung up on. We have filed a police report with the sheriff's office and are now obtaining legal representation. Do not trust this company with your belongings.

DO NOT USE them they sent a gorilla size cage stating it will fit my furniture the movers showed up…read morelook at furniture and said no you might wanna cancel this. I called the company to Cxld they stated they were keeping 800 dollars of the deposit I paid.Total waste of time money and effort. They are just money hungry. You can email me and I'll give you my phone number but the agents was no help at all in fact they were very nasty as if moving isn't expensive enough to be keep a customer cash. Tolbertclementine@gmail.com

Very clean, wide hallways came in requesting a four month option, ended up saving more by going for…read moresix months. Scott is the manger and is very helpful!

Titan Self Storage is an awesome facility…read more Scott and the whole crew are pure class. Family owned and operated with pride. Clean and orderly facility. 24 hour access. Competitive rates. Large variety of spaces available. If you need help or are having an issue, these guys are on it right away. They don't mess around. Nothing but an awesome experience from the start! Get your storage here now!

We just moved in this past June and 1800 Pack Rat Mount Prospect was a wonderful service. Prompt…read moreon delivering the pod and picking up and re-delivery were all scheduled on time and with communication the day before. Also the crane service hands down beats any roll on roll off service. No damage whatsoever. Thanks.

Just received our 16' container yesterday. First. 5 stars to Daniel the one we booked with on the…read morephone and 5 stars to the delivery people who dropped off the unit. Now,the 2 stars, customer in general. Cannot get a hold of anyone. Have one question, how to lock up unit. Yesterday called, wait on phone was 1.5 hours! Today it is 1 hour!

This company has the worst service when the trailer equipment fails or doesn't work. They don't…read morereturn calls. It takes months to get minor repairs completed. They tell you what you want to hear on the phone but then nothing happens. I would not recommend them to any professional business.

Don't get sucked into taking a unit just based on the $1 / 1st month, run the #'s based on how…read morelong you need it. It was $1 more to get a larger unit and pay reg. price than taking the discounted deal. The unit I got was a 10x10 inside & climate controlled. The unit was as described and clean. They provide the lock in the initial signup process. Employee was very nice and curious. Download the app, easier to open the game with a push of the button instead of remembering your code and possibly having to get in and out of the vehicle if driving a rental truck.

Smooth Transition! The unit is very very cheap versus the…read moresame sized unit in Hanover Park The $1 for the first month is a great deal. Get the App to open the gate and check your account.

You won't be disappointed if you use Berna Moving & Storage. Courteous, knowledgable & efficient -…read morethey're the best!

We have used Berna several times from Home to New Home. Kids to college and back. We even hired…read morethem to move furniture into garage and back when we had our floors re-finished. Last week they moved my daughter from our home to her new townhouse. We gave up some of our furniture :O) They got the job done and a reasonable amount of time at a very fair price. I would highly recommend them.