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    Williams Scotsman

    1.0 (1 review)

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    8 years ago

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    Zippy Shell

    Zippy Shell

    (2 reviews)

    Avoid Zippy Shell / 1-800-PACK-RAT at all costs After paying…read morefor transportation of our storage container through Zippy Shell, part of 1-800-PACK-RAT, we were promised delivery of our container on 1/26. It never arrived. When we called to find out what happened, we were told the facility "must have missed it," and they assured us it would be delivered on 2/3 instead. When the container finally arrived, the driver immediately noted that the lock on the unit was not his and not ours. He said it was already on the container when he picked it up, and that there was a key sitting in the lock. The lock was labeled 1-800-PACK-RAT. When we opened the container, half of our belongings were missing, including: * Bed frames * Six televisions * Kitchen island * Purses * Kids' mattresses * Dining chairs * China cabinet * A family bed frame passed down for over 30 years * And most devastating, personal belongings of my deceased son These are not just "items" -- they are irreplaceable. When we called PACK-RAT for help, we were repeatedly transferred, told we needed receipts for every single item, given no real answers, and eventually hung up on. We have filed a police report with the sheriff's office and are now obtaining legal representation. Do not trust this company with your belongings.

    DO NOT USE them they sent a gorilla size cage stating it will fit my furniture the movers showed up…read morelook at furniture and said no you might wanna cancel this. I called the company to Cxld they stated they were keeping 800 dollars of the deposit I paid.Total waste of time money and effort. They are just money hungry. You can email me and I'll give you my phone number but the agents was no help at all in fact they were very nasty as if moving isn't expensive enough to be keep a customer cash. Tolbertclementine@gmail.com

    Williams Scotsman - selfstorage - Updated May 2026

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