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Extra Space Storage

4.1 (47 reviews)
Open 6:00 am - 10:00 pm
Updated a few days ago

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Services - Extra Space Storage

Self storage

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1 month ago

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1 month ago

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8 months ago

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2 years ago

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5 years ago

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2 years ago

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2 years ago

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3 years ago

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2 years ago

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2 years ago

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4 years ago

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4 years ago

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2 years ago

Tony is an excellent manager and he is friendly, personable and efficient. I love the four mile run location

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6 years ago

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4 years ago

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3 years ago

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3 years ago

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Emily S.

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3 years ago

Tonys always super helpful and nice. He keeps the property clean unlike so of the other storage places I've seen

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3 years ago

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3 years ago

I had nothing, but a great experience having a unit here. The manager was always kind and willing to help. Highly recommend this place.

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6 years ago

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4 years ago

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5 years ago

Love these guys. Super friendly, good guys, good rates for the area. We've worked with Tony and really enjoyed his help.

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5 years ago

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5 years ago

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6 years ago

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4 years ago

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5 years ago

Always a ton of help! I'm here now unloading and need a new lock. Tony is beyond helpful!

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11 years ago

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13 years ago

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12 years ago

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6 years ago

I wish I could give a negative star. The WORST customer service I've ever experienced. Do NOT use this company

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8 years ago

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4 years ago

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7 years ago

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8 years ago

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7 years ago

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15 years ago

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13 years ago

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12 years ago

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Page 1 of 2

Ask the Community - Extra Space Storage

Review Highlights - Extra Space Storage

All my experiences with managers (Tony and Josh) setting up my space and moving out was very nice and easy.

Mentioned in 12 reviews

Read more highlights

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Storage Rentals of America

Storage Rentals of America

(1 review)

UPDATED REVIEW FOLLOWING FEEDBACK FROM SROA: Their District…read moreTeam Lead, Jessica Weaver, gave me a call following their below response to discuss pricing and the facility. She did a very great job of working with me and helping lower the rate from the potential $337 increase from $259, to offering me a $175 rate for the troubles. I have agreed with this and after discussions with her I agreed to update my review with this feedback, but I did advise I was not able to move it to 5 stars due to the still constant issues with the grounds of the facility. But 5 star customer service for sure for following through quickly and giving me the rate offered. With facility improvement it will for sure be 5 stars, which I'll gladly update it to. I am leaving some of the original review just for background to see what the Team Lead helped with. Edited Original Review: Storage rate began 9/2022 at $61/m for first 3 month promo than went to $122. Increased to $197 in 2/2023, then $230 8/2023, then $259 6/2024. And before the assistance of the District Team Lead, it was going to jump to $337 starting 9/2025 (see new review above). The facility needs a lot of work on the grounds, especially the 10 foot long pothole. Pavement on the roads around the units are not fantastic and could be better, it is still not climate controlled or anything. I'm a retired and 100% disabled veteran and they don't even offer anything to help with the cost of these units to us. They only offer discounts for Active-Duty military.

From the owner: Looking for self storage in Alexandria? Storage Rentals of America offers clean, affordable storage…read moreunits with flexible month to month leases - no long-term commitment required. Serving neighborhoods like Eisenhower East, Cameron Station, Landmark, and Old Town Alexandria, we make storage easy for residents, businesses, and military personnel stationed at Fort Belvoir and The Pentagon. Enjoy enhanced security features for peace of mind, and rely on our customer service team, available 7 days a week, to help you choose the right unit. On-site moving and packing supplies make the storage process easier and more efficient for every customer.

Bookstore Movers - Another year taking the top prize!

Bookstore Movers

(813 reviews)

Dupont Circle, Downtown

I moved this past weekend and hired Bookstore Movers for the job. I can honestly say I was blown…read moreaway by the professionalism, efficiency, and expertise of the moving crew. I worked with a different moving company 2 years ago that left me scarred for life with how rude and unprofessional they were. I ended up having to finish the job myself (moving my giant couch up four flights of stairs), so when I knew I was moving again, I did my due diligence and sought out a few quotes. Another company quoted me almost $800 and required a 3 hour minimum for the job!! $800 seemed steep and I knew the job wouldn't take that long... Along came Bookstore Movers who quoted me a reasonable $470 minimum for two hours of work and a maximum of $680 for 3.5 hours of work (price breakdown: $140 per hour with 2 hour min. plus a $190 truck fee). I received a quote within a few hours of requesting it. There was no deposit required and the date was booked. I received detailed emails leading up to the move about FAQs, tips for a seamless move, and the names of my crew including contact info for the crew lead. Abdul (crew lead), Niiwayo "Y.O", and Milly were SO fast and friendly. They wrapped every single item with care in drop cloths and got to moving immediately. Despite the 90 degree heat and a total of five flights of stairs, the job was finished in 2 hours. I was SO impressed. I was so traumatized by my last move that I literally had to walk away while they moved the couch in but before I knew it, I got a text from my boyfriend telling me they had fit it through the door and our living room was all set up. I was so relieved and happy to work with them. If and when we move again, (hopefully not anytime soon, lol), I will 100% be contacting Bookstore Movers... and you should too!

We had a great experience with Bookstore Movers. Responsive and friendly staff. They took GREAT…read morecare of our stuff. Arrived at our new place on time. A great experience over all!

Public Storage

Public Storage

(40 reviews)

$$

This location is pretty good. I'll start by saying that the staff are very friendly, Lexi got me…read moreset up on an indoor unit, she was very informative and professional. I would give her five stars if I could rate staff. They have flatbeds that they loan out to you to bring large items to your unit, they only request an ID, which is reasonable, as I understand that some renters have stolen or even stored carts in their lockers before. I didn't really have any issues, per say, but parking out front is a little tricky with limited spaces, and the passageways are somewhat cramped in. If more than two or three cars are nearby, its hard to park up and unload your cargo. You can tell the facility is a bit dated, but I don't expect storage lockers to look like a fancy structure. The units appear to be climate controlled, which is good, as it is not some crazy exorbitant price to rent each month. They even pro-rated my first month for me. I rented the smallest locker, which had space to spare after loading all of my junk in. Overall, great place to store your stuff, if not a bit small in scale.

BEWARE and DO NOT RENT!!!!!!!!!!!!!!!!!!!!!!!! Due to a recent transition, I moved out of my…read morePublic Storage unit of 3 years and my mom rented a unit to offload her items from my unit. I submitted a move out in December but scheduled the actual move for Jan 3rd because I couldn't move out on New Years Eve. I thought surely I wouldn't be charged the full month if we only used 3 days in January. However on Jan 3rd, I received a charge of $460 for the full month of January. I called the office to confirm I would get a partial refund and was told "I can't prorate and we don't prorate". I explained we had been customers since 1985 and after some back and forth it was obvious they had no intent to refund or discount part of the month's charges. That means instead of paying $44.49 for 3 days of usage, we paid $153.33/day in January. Also, I and my family have rented units from public storage for 40 years. Sometimes we had 1 unit, others we had as many as 3 units but the money paid to Public Storage is roughly $200,000 over that 40 years. Rent has always gone up here an there but about 8 years, Public Storage started an obscene fee increase campaign which resulted in about $50/mo to $100/mo increases every year. My mom is retired and on a fixed income. As a result, we started spending every Christmas holiday purging things from our storage units. However, because city living is so tight we would always require some form of external storage. With the high costs of moving facilities we never had much choice but to accept the increases. A couple years ago, I learned Public Storage was charging new customers a quarter of the rent they had charged us for years. I periodically checked and new customer rates are still much much lower than existing customers. So as a big thank you to long term customers for spending so much, they give discounts to new customers and drain us financially. So now after 40 years, I'm done. I will NEVER RENT FROM PUBLIC STORAGE AGAIN, I'm moving my elderly mother out of the unit she just rented and I will make sure everybody in the U.S. learns of our experience and DON'T rent from them. Signed, VERY dissatisfied and customer never again!

Self Storage Plus

Self Storage Plus

(8 reviews)

I would strongly caution anyone considering renting from Self Storage Plus on Eisenhower Avenue in…read moreAlexandria. What initially appears to be a reasonable monthly rate quickly turns into a classic bait-and-switch situation. Most people who rent a storage unit plan to keep it for several months or longer. However, after only about three months, the price of the unit increased by nearly 60%. That kind of sudden jump is something most customers would never reasonably budget for when signing up. To make matters worse, the company sends out a generic postcard apologizing for the "inconvenience" while claiming increased operational costs are being passed on to customers. In reality, it feels like a tactic used to lure customers in with a low introductory price and then dramatically raise the rate once your belongings are already locked inside. These types of excessive and unpredictable price increases are unacceptable for a service people rely on for stability and planning. If you are looking for storage in the Alexandria area, look elsewhere

Do not use this storage facility, you will be robbed. They advertise that they have cameras, yet…read morethey do not have cameras located in any of the interior storage hallways, nor on the outside drive lanes. My unit was broken into, as well as several other units. The managers flatly refused to provide a copy of the incident report, or access to any supposed video surveillance so that I could complete a report to Alexandria PD. Additionally, the "insurance" that you are forced to pay for when renting a unit is a complete scam. They do not actually cover anything valuable. The facility has no security, anyone can just walk right into the storage buildings. My unit was clearly ransacked over a period of time, the lock broken off. The management put a plastic lock band on the door, but never once called or notified me that the lock was missing. When I discovered the lock gone and the unit broken into, the management lied directly to me about having checked and not noticed anything wrong. Would have left zero stars if I could. Do yourself a favor and don't take the risk of falling prey to this gang of thieves.

CubeSmart Self Storage

CubeSmart Self Storage

(41 reviews)

Have been using CubeSmart for two years with no issues. The staff are great. The prices are not so…read moregreat (they keep increasing each year) but they are inline with competitor prices.

***READ THE REVIEWS FOR THIS LOCATION*** INFESTED WITH RODENTS**I rented with CubeSmart at the…read moreShirlington Rd location for approximately 2 hours. That was the time it took for me to sign the lease, find that my lock wouldn't fit, leave to get another one and drive back. When I returned with all of my boxes to put in storage, I realized that I hadn't inspected the storage unit. Since I was more concerned with the size of the unit, as soon as Zach (a manager) showed me a few options, I quickly signed up. When I returned and started to move in I noticed piles of mouse droppings all around the perimeter of the unit walls! I had to turn on my flashlight to see because the lighting in the unit isn't great. I immediately removed my things and left. I called the after hours number and cancelled my lease. I wish I'd read the reviews and not wasted my time. Since this place clearly has a pest issue it's interesting that one of the other workers (Aiden) bragged that others have moved to THIS location due to rats at OTHER storage facilities. So that was either a BLATANT LIE or he is negligently unaware that the place where he works is just as dirty. SMH. I'm actually glad the office was closed when I got back because I might have been convinced to move to other unit. However, this level of infestation is definitely throughout the building. I have no idea why this place has 5-star reviews. The true reviews are scattered but they're RECENT. Do your homework and AVOID THIS PLACE.

Extra Space Storage - selfstorage - Updated May 2026

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