They did a great job! They put down new flooring to match what we had and had a carpet guy…read morereinstall some carpet next to the flooring. They all did a great job.

I couldn't be happier with everything about our experience from beginning to end. I requested a…read morequote and they were at our home within an hour to give us a quote to match our hand scraped hardwood floor floors, which are one of the favorite things about our older home. We were able to start work within two weeks and every aspect of the communication, and process of getting the work done was easy and seamless. I really really valued the open communication about when the team was en route, how long they would be at our home, when we could expect them back and even when they had to duck out or get a material replaced, the communication was extremely open and clear. I loved that the team was courteous and wearing shirts that matched what was on the truck. Everyone was friendly. And everything fit within the timeline and expectations that was given to me upfront on that very first day. Not only that, but everything was delivered just as expected. On the first day, he said you will not be able to tell the difference between the new room and your older floors, and he was right. While we will always know that our room was done at a different time, I truly don't think that anyone else will ever be able to tell

They came out so fast to give me an estimate and the price was reasonable. They installed two days…read morelater. It was amazing. David was my sales person.

Quick response, friendly and professional sales process, timely delivery and installation, quality…read moreproduct, competitive price. What else could you want?

We recently replaced tile and carpet in our home. We are new in this area and didn't know who to…read morereach out to. Draper was our fourth bid, and I am so thankful we found them. Wonderful knowledgeable, experienced people from showroom to installers. We highly recommend them. Great experience!

I needed new tile floors in the kitchen and laundry room and found Draper Floors was located about…read more1.5 miles from my home. Draper Floors has a large selection of flooring to select from including ceramic, porcelain, and wood. With Tim and Joshue's help my wife and I found the perfect, reasonably priced tile for our project at Draper Floors and once we ordered the selected tile Ronie and his crew demolished and removed the old flooring and installed the new flooring with care and attention to detail all in a span of three days. They also moved furniture and appliances and covered furniture with plastic to minimize dust from the demolition of the old ceramic tile floor. I like that Draper Floors is a local neighborhood service and when the time comes to update our bathroom, we will use Draper Floors tile selection and installers again for the tile work in the bathroom.

They did an excellent job on my bathroom also within a very timely manner. I would use them again.read more

I wish we had known about Elite Renovations sooner because they can do it all. Michael is a kind…read moreand knowledgeable professional who communicates throughout the project. We had a leak that caused floor damage so we found Elite Renovations to replace the hard woods. It was such a great experience especially because Elite had multiple teams who could repair the leak and paint and restore all damaged areas in a timely manner. Reasonable cost for such high quality work. Elite will definitely be my first call in the future.

Today 7/5/2024 was my installation date to have new tile flooring installed . Life got to lifeing…read moreand I totally forgot about replacing the flooring that was in the kitchen, pantry, and laundry rooms . I used this company initially back in Mar 2019 . I was blessed with another pleasant exceptional customer service experience from start to finish . I was looking at the Today show on June 5, 2024 . I don't watch a lot of television. A commercial came on for a different flooring company then a light bulb turned on . In that moment I remembered I hadn't replaced the flooring in my kitchen , pantry and laundry rooms. I made a call spoke initially with Joycelyn who answered my call. She found my info in their computer system from 5 years ago . She found an appointment the next day with a window of arrival 0900 - 11:00 am. They aim to arrive at the earlier time of the appointment. My service advisor was scheduled the next day , June 6, 2024 . Later, that day before my appointment , I received a text with a picture of the advisor Fabien D. with his contact number . Fabien was running ‍ late for our 9 am appointment the next day he left a vm . I missed his call by 2 mins but called him back. I wasn't upset but relieved to receive the voice message. We had good conversation when he arrived at my home . Fabien , was attentive and listened well. Fast forward to today . My installer Florencio A. actually arrived earlier than 0900. Again no complaints I rather a early arrival than a late one . . I gave Florencio a tour of the three spaces kitchen , pantry & laundry rooms that he would be working on . He caught me off guard as I was trying to move the last few things that needed to be moved . I am a disabled Navy veteran. Florencio was cool , calm and collect . He didn't gripe at all . As he was getting his materials from his truck I took quick pictures and videos . I am very happy with the outcome . Bravo Fabien and Florencio.

FLOORING DIRECT - The floor installer Joe took shortcuts and it's a rushed job. It's supposed to be…read morea two-day project, but they rushed through this job within one day. Poor and incomplete workmanship in terms of removing and reattaching my baseboards. I instructed Joe to just leave the baseboards alone and keep in place after he removed some of them and claimed that they were damaged. So, then they tried to sell me on getting new baseboards for the whole house but I rejected their suggestion. However, Joe didn't care about what I wanted, and they still went ahead and removed then lowered my baseboards after installing the new LVP flooring on the first floor of my house. They left these long, unpainted, exposed, and ugly drywall gaps. They also damaged some of my baseboards and like I said, left behind these long wall gaps in several places. Joe didn't even bother to inform me about the difference in baseboards' heights after reattaching them to my walls. I had to find out about this myself after the floor installer had already "finished" and left. After I texted her my concerns and my complaint, the sales lady Kathy just kept telling me that it's "normal" to have these long exposed wall gaps. She even suggested that my newly hired painter could just paint right over the rough and uneven gap ridges, without incurring additional expenses on my end. Oh really. I'd sure love to find out how much my new paint contractor would charge me just to repair these wall gaps!! Hire this flooring contractor at your own risks.

Look no further, NTX Floors has it all!…read more Quality products - CHECK! On-top-of-it customer service - CHECK! Prices that do not break your budget - CHECK! Plus, the whole process took less than 2 weeks... meaning from the time we walked into the store, scheduled an estimate, ordered our carpet, scheduled a removal and installation date to walking on our new carpet. Talk about efficient! If we ever need anymore floor work done, we'll be return customers. :D

Nate and his team just finished installing carpet for us and we are pleased with the end results…read more Their prices are competitive (we got about 5 quotes) their process is efficient, they were on time, extremely respectful, detailed, hard working and clean. I highly recommend these guys for your next flooring project!

Youngblood's Hardwood Flooring just completed repairs to our 35+ yeqr-old flooring. Their skilled…read morecraftsmen, Augustine and David, did the most perfect job imaginable. Repairs required lacing in new flooring for several holes that were cut previously to install foundation support and several areas of buckled flooring. The joinery to lace in the new pieces to the existing floor is so perfect that the joints defy identifying where new meets old. They worked quickly and efficiently for about 2 days, exactly on time as agreed. They removed all the debris and vacuumed all areas when done. The cost was considerable, but for the skill and quality of the work, and professionally meeting high expectations, the value received was worth every penny. David Youngblood was excellent in communicating with us and explaining as needed. If we ever need any such future work Youngblood's will be who we call.

He gave me the choice between pulling the baseboards off or running shoe moulding along the bottom…read more I went with shoe since the paint was fresh. The miters at the corners line up and nothing had to be repainted after.

We had a great experience with Garaginization. Jason came out and did a full assessment of our…read moregarage and made several valuable recommendations to maximize our storage. Everything was scheduled within a week and the install team arrived on time. They installed three different storage systems with care and we could not be happier with the results. Our garage looks fantastic and has a ton of organized space now.

07-23-2025 Update to update…read moreJohn Less, owner, no longer uses the same phone number and will not return our calls relating to a $5000 floor job they did for us over a year ago. I know they may have a lot of good reviews, but it's the bad ones you need to pay attention to. They sent out a contraction to repair one small spot without telling me it would not be their company showing up. The contractor hired to help fix all of their mistakes/inferior or competent employees. Owner and Manager have admitted that the job that was performed at our house on our garage floor was not done properly and needed another coat of urethane on top. It has taken them over a year to respond just to tire marks that will not come off of our floor. we are very familiar with this type of flooring because we had the same stuff put in our other house 11 years ago and did not have one issue. We also used garaginization to do that floor so we used them again because we were happy with the first time. I spoke to the owner over a month ago." I told him they needed to hire someone to remove our items from our garage and place them back and they were finished correcting their mistakes. He said they would not do that because that was not in their policies. I said you are the owner you have the right to make exceptions. The only thing he's willing to do is put another coating of urethane on top, but expects us to pay to have it moved and stored in a small unit in our driveway all over again, even though it was obviously their mistake. Listen to your voice listen to this review because it can't happen to you. I have posted several notes with text messages and voicemails attached to this review so there's plenty of documentation to back up what I'm saying. If you are an upstanding company and make a mistake, I believe you should do whatever it takes to correct the problem even if that means moving the items in and out of the garage for the homeowner. Why should the homeowner have to hire someone to move the stuff again if they don't wanna do it, then he needs to compensate us for us hiring someone to do it either way he's not going to do anything about it, and expect us to move it in and out again.and do the right thing by the customer, especially when they spend a massive amount of money to get this project done and have admitted there was a mistake. The employees who laid the floor no longer work there I'm not sure why they left but they are definitely incompetent. If they have quality control measures in place they would not have this issue but they do not and they are terrible about communication and returning your calls. The only time I can get them to call me is when I leave an updated review. It's very sketchy when the owner's number belongs to someone else now. Is he hiding? Update Kidd finally came out and looked at floor and admitted it needed another coat of epoxy. I asked them to help remove the items since it was not our error and we already paid to have this service plus a storage unit to do it. He said they don't do that. I asked him to speak with the owner. Kidd said he was going to call my husband back that day since he arrived early at my house. They will not respond to calls or texts for over two weeks. We have been ghosted. Even though they admitted to failing to properly cover the floor, they will not return our calls. Terrible company Doesn't respond to calls or issues needing to be corrected. Rude office employees. Tire marks all over floor that can't be removed without acetone. Another company told me they did not apply enough top coat so tires will consistently leave permanent marks if not removed without acetone acetone. Didn't respond for over a year.