We highly recommend Paul from PWS Electronics after he solved several issues with our Sony TV,…read morewhich had (gasp) suddenly and unexpectedly stopped working. He immediately responded to our inquiry and led us remotely through the steps needed to get our TV back up and running like new. His expertise and commitment to customer satisfaction makes him a very easy 5-star recommendation. Thank you Paul!

Paul was great! He came to the house at our agreed upon day and time, replaced the main board on…read moreour Sony Bravia 55" 4K tv, and installed the firmware in less than a hour. So far, it's working well. Thanks Paul!

Brought in a overheating and dead Iphone. He was able to diagnose the problem and recommend a…read morerepair. Cost came in right in the middle of the estimate range. Thank you Mr. Fix.

Update: I was not contacted by the owner, and I have texts from the business refusing to refund the…read moreservice. They originally offered to refund the labor only or replace the part again, but after two failed installs, that wasn't a good resolution plan. I was able to get an approved dispute with my credit card company and was fully refunded. A reply to my review making it look like there was an attempt to refund me isn't transparent. Again, sometimes it's best to measure a business on what happens when something goes wrong, not just when everything goes right. A true measure of a business is how they handle things when things go wrong. I want to start by saying the actual service experience was good. Fast turnaround, friendly staff, and when my first screen replacement had dying pixels, they replaced it under warranty without any pushback. That part of the experience deserves credit. However, the second replacement screen was also defective. Graininess in low light, visible dark spots, and the screen would go completely black during phone calls. At that point I asked for a refund rather than a third installation, since I'd already spent enough time and didn't want to gamble again on the same part. This is where I think the real test of a business happens. Anyone can deliver good service when everything goes smoothly. What matters more is what happens when it doesn't. I had an independent diagnosis from Apple confirming the display issue, and the shop initially agreed to a refund on the condition that I return the old screen. The problem was that Apple, who repaired the phone separately, retains all replaced parts as their own property and doesn't return them to customers, a policy I confirmed directly and documented for the shop. In the end, the shop declined to issue a full refund and only offered a partial refund for labor, even though the part itself was the source of the defect, not the installation. I came into this wanting to be fair, and I gave the business multiple chances to resolve it. I think it's reasonable to expect a full refund when a product fails twice, especially when returning the part wasn't even possible due to circumstances outside my control. I'd recommend this shop for routine repairs based on their speed and friendliness, but be aware of how they handle things if something doesn't go as planned. They would reference that they work with the local Apple Store, but I spoke with the Apple Store and they have several customers come in after poor third party replacements and service.

Fantastic service from Bill (Bethesda)! He very quickly evaluated the problem with my android phone…read moreand repaired it quickly and efficiently. I'm seriously challenged by modern technology, and my sons are Apple only people (i.e., their eyes glaze over when you mention "android"). Accordingly, I was grateful that Bill was able to disregard my lack of knowledge without making me feel stupid. They now have a loyal customer for life.

I'm very happy with the customer service in this store. I like their honesty. I trust the staff to…read moredo their job very well.

It is rare to find an electronics repair shop but to find one that is a true gem is a blessing…read more Michael is a well trained professional who greets you in the most personable manner. He truly meets no strangers. My CD changer hadn't been used in years and seriously needed some loving care. Michael kept me apprised via text and repaired it quickly and well. I found his pricing fair. Thank you Michael. Your efforts are much appreciated. Mrs M Miller

His prices are very high. He works out of the lower level of his townhouse. I drove a Bose over…read morethere because the CD player wasn't working. He wanted $140 (from what I remember) to look at it which I paid; you have to leave it. He then called and wanted $395 to repair it taking off the $140. I then called Bose and they paid shipping and repaired it for $150.

The price was reasonable. While other repair shops would have charged over $50 for diagnostics and…read moremore than $100 for repairs, Tech Doc offered an affordable combined rate for both services. I had a phone that kept resetting, and other repair shops were unable to resolve the issue until I visited Tech Doc. The technician was able to fix the problem within three days, even though it was an uncommon issue he hadn't encountered before.

Super fair pricing and very efficient. My nephew had an issue with his PS5 hdmi port and I brought…read moreit in the same day and it was also ready the same day. Great customer service as well.

I have asked Bruce to help me with a number of things over the past few years from repairing my…read morewife's grandfather's antique radio, to cleaning the inside of some of my older solid state equipment, to in-home consultation on hi-fi and a potential home theater set-up. He's very knowledgeable and helpful.

We have a 20-year old Bose that stopped working a while ago. I tried to get it repaired with no…read moreluck. Everyone recommended that we buy a new wireless system instead. Then I found Bruce, who got it working perfectly again, much to our great delight. He also helped us update the way we control certain functions, including making custom switches for us. He's fantastic to work with: knows so much about sound systems and is perfectly willing to research what he's not familiar with. His fees are reasonable and fair, particularly, given the wide range of experience he brings to bear. Highly recommend Bruce - you will be happy with his results.

I've done business with this company for years and they are the best in the DMV area! Great prices…read moreand convenient drop off & pick up times. I brought a gaming pc that was designed by the owner, for my 14 year old son. My family's cell phones have been repaired here as well. This business is a one stop shop! The owner, Fredo is a jack of all trades! He designs graphic tees and other clothing items. I was able to get all of my questions answered in a timely fashion..

This was an easy experience! I simply texted, dropped off my laptop and picked it up a few weeks…read morelater good as new! Pricing was reasonable. Communication was easy. The requested repairs were completed perfectly.

Excellent service!!…read more Love how A1 comes to my home. The work is always excellent. I have used the Company for over 10 years!

A-1 TV emailed me that they did not think that my TV could be repaired. I appreciated their candor…read more Upon further reflection, I believe that A-1 cannot be blamed for parts unavailability and I raised their score to 4 stars. Why not 5 stars? Because as the end user I only know that my Sony TV for which I had paid about $4,000) is not fixed and cannot be fixed for whatever reason. I am not qualified to research the technical reason why this is so.

As an avid DIYer (Destroy It Yourself), I made a bad move while replacing the housing on my…read moreNintendo Switch. I accidentally ripped the battery connector off the motherboard. Two of the five pads were also removed in the process. I reached out to a few businesses on Yelp to see if anyone can solder a new battery connector and the amount of people who tried to highball me was ridiculous. They tried to charge me the cost of a whole new motherboard. Gale, from GB Wireless, responded to me with a decent price so I drove over there the next morning they were open. Since it wasn't just a solder service but also him having to figure out where the ripped pads lead, I had to pay a little more but it was worth it. Gale was very friendly and was great at explaining what he would need to do. He gave me the estimate and said it would be ready the next day. A few hours later, I get a call saying he was able to fix it and my Switch is working perfectly. I appreciate service like this. As the customer, it just feels like they go above and beyond. Now I know where to go the next time I destroy something!

I was so relieved to speak with the owner who said my phone sounded fixable, which got water…read morespilled on the port and wasn't charging. I was limping along charging it with a wireless charger but was nervous if I didn't get it fixed it would short circuit on me. The owner told me to come in the next day when they open at 10am doe my best chance at same day repair. Said that it was likely a need for me to replace the whole frame or whatever the port is connected to. I took it in and he took a quick look and said it was likely it just needed a little cleaning, no need to replace any part and that it could be done in 15 mins. My jaw dropped. I was so glad I didn't go to a mall kiosk because the last time this happened I had to pay nearly $200 to get a whole part replaced. I'm a happy customer and would come back here for any future phone repair needs!

Incredible service - Eddie put in extra effort to fix a complex dishwasher repair, getting us and…read moreour family back up and running. Courteous, helpful, and knowledgable. We are very grateful!

Eddie diagnosed and fixed an issue I had with my refrigerator. Very professional and nice to deal…read morewith. The lady on the phone, Brittany, was great to work with as well and very pleasant. This is something not that common anymore. I would use them again.