eagle's eye of stratospheric computer troubleshooting & excellence! muaz is the only person i trust with my computer issues. he is a genius and whiz at solving computer issues! he is so quick and does his work with such a supernatural ease that i would still be clicking "select the animal in the upright position" on linked in security for years if i did not go to see him today! this is besides the fact that today is the first time since 2017 i have been able to even access linkedin on my laptop because of to me unsolvable computer issues. it is super easy for me to get stuck in circular, unsolvable computer issues, despite me trying to genuinely figure them out myself. this is where muaz, his store and team come into play perfectly! the are quite simply the best at solving your computer issues! i would not have been able to complete a book i authored not to mention so many other times i came to see muaz to solve for me very tough challenges that simply prevented me to get to the next step of something that was important in my life. his entire family are precious, humble, very kind people to say the least. i have been a christian missionary doctor for 37 years and i can veritably tell you muaz and his family exhibit the qualities of christ more than anyone i have met in my life. you cannot entrust your computer issues to a better family than muaz's. because they do their job with excellence, kindness, humility and ease you will always leave extremely happy you chose them! i cannot recommend them heartily enough except to say i wish them nothing but big, big blessings for 2025!' thank you, muaz. read more

May 16 I was switching from an old Samsung S6 to a new, unlocked phone and took the new phone to Experimax for whatever help might be available. I needed to get to get the right SIM card installed so that the new phone would connect to my service provider, but I couldn't even get the phone to turn off, since it was not a Samsung and I didn't know anything about how it worked. I had decided not to use provider customer support because I had difficulty understanding English spoken with a foreign accent. Chris was able to work around various obstacles including my failure to provide important info such as Google account password, etc. and not only get my new phone set up and connected with my network provider, but he also transferred all my contacts to my new phone...AND he didn't charge me! It had been a frustrating day until I found Chris! I will be going back to Experimax, in the future, for possible repairs and/or upgrades to a computer (he isn't limited to phone repairs) that had previously been serviced by a disappointing freelancer. read more

My I phone would not let me update or download or do anything. I tried everything I knew then I called experimax and spoke with a young man named Ryan and he assured me even though he was not an apple store that he could fix my phone problem. So I went there and Ryan took my phone and began to research the problem he found the cause rather quickly ,however we needed to call apple as they had internally disconnected a part of my phone do to strange activity. But with his help and assistance everything is now in working order, and if I have any more issues he will be my go to guy at Experimax Thank you Ryan read more

I purchased a new Mac Book Pro and a new I Pad from Experimax - Gilbert. The procured my items at prices comparable to the Apple Store. They transferred my data from my traded in items to the new ones and made sure it all worked properly. They accepted all my old Apple computers, I pads and part for recycle. They also cleared my old equipment of all my data. They have responded to all my requests for help. They are much closer than the Apple Store and not near as busy. They were also able to find me a discontinued Mouse that I really like. I will do all my future business with them. read more

HIGHLY RECOMMENDED! Great Pricing, Great Communication... Called Muaz with an issue I had with my PS5... I asked can you get it done and back to me the same day... he said yes, I got a call from Muaz during the the repair process and he explained there was additional work required to identify the underlying issue. Ultimately the PS5 was irreparable. If he can't do it, no one can. He dropped the rate to his base fee because it could not be repaired... even with all the work he had done. It's hard to find good people that know their stuff... THIS DUDE IS AWESOME! read more

I had a computer with a 120 GB SSD hard drive, that I had maxed out. I was ready to buy a whole new laptop for $1300 from Fry's. I took my computer to Experimax, talked tp Russ, and they were not only able to install a new 500 GB SSD, but also transferred the operating system, all programs, and data. Cost was less than $170. They saved me more than $1100, and my computer works flawlessly. One thing I really liked was talking to the guys that would work on my computer. Thank you, Russ, great customer service. read more

I just had a hard drive and screen replaced and also upgraded the RAM by Experimac for no more money than I would have had just to replace the hard drive. Nadine, the manager, is a great lady who really tries to make sure the customer is happy. Also, Eric is there most of the time in the Gilbert office and can be relied on to give solid advice. I'd recommend them to anyone who is having problems with their MAC but doesn't want to pay the high prices and long waiting times of the Apple Store. read more

These guys saved my iMac. I had upgraded the software to Catalina (Apple insisted) and nothing worked right. Apple couldn't fix it. My iMac is too old (2012). Ryan was able to restore Mojave OS (which Apple would not do) and all is working well. Very reasonable pricing too. They also install I-phone batteries for much less than the Apple store. read more

I spilled milk on my MacBook Pro and my screen stopped working, so I took it in and Eric opened it up to see how much water damage my board had. He said that most charge even if it's not that bad. He was great and helped me out! I will be returning in the morning to get it cleaned and get hopefully get the screen working again. read more

My girlfriend picked up a M2 mac book and surprised me with it! And I gotta say this thing is amazing looks brand new and works perfect! it's so fast I use to have a older MacBook so glad I updated I would definitely recommend coming to this place the customer service great and she waited little to no time. read more

Awesome customer service and just 5 min from my house and kids's school. Always calls to update me on a repair or when completed. Fixed my Ipad screen in a day and fixed OS bugs and upgraded my Mac without issues. Definitely would recommend. They are my Mac Apple store for life!! Thanks guys! read more

I'm very pleased with my first experience at Experimax. This father-son duo not only provided great service that was fast and reasonably priced, but they created an atmosphere that is welcoming and fun. I will definitely return whenever I am in need of tech repair. (Higley/Guadalupe location) read more

This place actually made my phone worse than when I brought it in for a simple screen fix the rep damaged my lcd and wouldn't own up to it and I wasn't even refunded and had a non working device that would need a total replacement. That's not exactly great service. read more

We have required several i phone repairs since Experimac opened near our home. The staff is always knowledgeable about what is needed and what is the most cost effective way to go about it. We are very happy with the service we have received at Experimac. read more

Awesome service! Fixed my charging issue under 2 hours on a Saturday morning. Eric was friendly and even fixed a second issue with my front facing camera from a previous Apple Store "fix" at no extra cost. read more

If you need any help with a computer this is the place to go, brought my slow running MacAir to them after about 45 minutes of working on it it performs better than new, and at a very reasonable price.. read more

fantastic experience. They took the time to diagnose my issue and had it resolved very quickly and economically! Great customer service. Very easy to work with. I highly recommend. Dee read more

Extremely helpful and understanding people. Phones been cracked so many times and they always helped me with a smile on there face. 10 out of 10 would recommend. read more

I've used these guys for a few different things with my computers and cell phones and they've always done a great job. Quick turnaround time and great results. read more