Y'all, always happy to support local businesses when I can. I've been a residential customer of…read moreGeorgetown pest control for about a year now and have had nothing but great service. I pay monthly and receive quarterly technician inspection service where he comes to my home for routine sprays and checks for wasps and any other activity. My technician is super thorough, helpful and absolutely friendly. I appreciate the text communication and ability to confirm appointments and technician arrival window. Anywho, I've had nothing but a great experience so far and recommend this business.

They service my apartment complex. The last company used by the prior mgmt was truly awful…read more Georgetown Pest Control has been a breathe of fresh air! They show up as scheduled (tricky with apt complexes being the middle man). Their technician Nate is phenomenal. Friendly, information, asked questions to get a true understanding of what was going on. And he proactively followed up with me a month later when he was in the complex to ensure my service was working as planned. I highly recommend them!

Roland was quick to respond to my situation and removed the animal quickly while providing…read moreeducation about what to look out for to prevent future animals from coming into the home. Highly recommended.

Racoon removal. Rolando was super friendy and effcient!! In less than a week and the trash can…read morepanda's are gone!! Thank you, I can sleep at night again!!!

Absolutely the best! I had wasps the other day right by back door Gone!!! And today those thirsty…read moreants RIP! thank you Triple L!

Follow up. Our problem is significantly improved, but we are still going to work to annihilate all…read moreof them. I called Les and requested another treatment which he promptly arranged. Dave, our routine exterminator was out ill so we had a different gentleman who was just as nice and professional and he checked with me before spraying and also before placing the different types of traps he brought. We are so looking forward to being pest free! We've lived in our home since 1995 and this past year has been the only time we've ever had issues with bugs. I am so glad I contacted Triple L . They make short work of all kinds of pests, large and small.! Les, thank you for your prompt attention, and for helping us get control of our home back !!!

I was a bit desperate after my cat brought a small snake into my house and it went behind a…read morebookcase. Greg was on another job outside Austin but took the time to talk with me about several methods to get it out of my house and helped me identify a plan to remove it safely, and his guidance was at no charge. He was friendly, knowledgeable, and helpful, and made himself available to me immediately, right when I called him.

Greg is incredibly knowledgeable, quick and efficient. We are very lucky that he responded to us…read moretonight when we discovered a rattle snake in our backyard. Because of his services, we now have peace of mind. I highly recommend his services if you are dealing with any critters.

I've had to call Cody a couple of times. Last summer we had a fire ant problem inside the house…read morethat we couldn't maintain. He came over and sprayed our downstairs area. He told me all the things about why we weren't able to get rid of them and educated me on the things that really help which isn't anything that we'll be able to get at Lowes or Home Depot. We haven't had an issue since he came to spray over a year ago. Yesterday, he came over within about an hour/hour and a half of me texting him, that we found roaches in a new to use piece of furniture we had bought. My husband had already left for work. Cody helped me carry it out to the garage and sprayed it down for me. As he sprayed it, he pointed out to me the different evolutions of the roaches and which ones had sacs on them and how many the sacs could carry. There were quite a few roaches coming running as he sprayed. He left me with a few products to use on this furniture piece if we wanted more peace of mind. We went in the garage today to see the carnage. It was insane how many dead roaches we found. And to think we thought we got all of them by vacuuming it out. I'm so glad I texted Cody, because we planned on putting this in my child's room. Cody is seriously a lifesaver and I appreciate him more than I can put in words. He is an outstanding human being!

Amazing service and professionalism. They were very kind and not only addressed the issues I called…read moreabout, but also helped with things I didn't even realize I had outside like active wasp nests. They sprayed inside and outside, removing the webs and nests too. I believe their pricing is really good for the quality of service and attentiveness. Would highly recommend them.

Incredible service from Marshall and the team. It's very hard to find honest advice and Marshall…read morehelped me solve my problem and develop a long-term plan. Highly recommend.

I really think this company cares about what they do and I have finally seen improvement in getting…read morerid of rodents (after trusting other companies that did nothing beneficial for years). Stephen and his team have been great at coming out and treating each month...instead of quarterly (like the other guys). This is the best way because these rodents proliferate too quickly in 3 months so the other guys were wasting our time and money and keeping the problem going. I highly recommend Urban Jungle Wildlife Removal...first company to actually give results and charge a fair price to do the job.

Clay Roofe Snake Removal did an awesome job mowing and weed eating my yard. They showed up on time…read moreand worked quickly and efficiently. I got great value for my money! I recommend this business and I will be using them again- soon!

From the owner: Snake removal and trapping specialist, 27 year on the job experience, vet owned and operated. read more

Okay, reducing to 1 star based on the ridiculous response by the owner…read more (1) He said I'm bringing up the rat problem 2 years after his sealing work, and well past the 1-year warranty mark. In fact, I notified him of the rats returning SIX MONTHS after his sealing work (and he didn't reply). I attached a screenshot of my text message to this review to prove it. Did the rats overcome his exclusion methods, or did they survive for six months in the attic w/o food or water and then migrate to where I could hear them? The former seems more likely, but we'll never know, because, as I said, he didn't deign to reply when I asked him about it. Which also means, the warranty is useless if he doesn't actually honor it. (2) He said he "got rid of rats". He did not. He did only the sealing, I caught the rats myself, as per our agreement. (Then six months later, well within the guarantee period, I heard more rat activity.) (3) He said that I "let my warranty expire", putting the blame on me. Not true. First, I contacted him *within* the warranty period, and he didn't reply. Second, he never billed me for the warranty renewal when the time came up. Third, I contacted him again, after the initial warranty period, asking how to continue the warranty (e.g., pay a re-inspection fee plus the warranty extension?), but yet again, he didn't reply. So, it was impossible for me to renew my warranty, because he flat-up ghosted me. (4) I didn't "give a bad review because we won't coach him on doing an enclosure for his rental property", it was because, in part, he didn't REPLY to my repeated inquiries about that (as well as his not responding to my message about rats returning within the supposed warranty period). Multiple other contractors have been happy to take my money to provide some education and training about their trades, and if Matt didn't want to do that, that's certainly his call, and he could have said simply so. But he didn't, instead he just blew me off. (5) It's rare that you see a business owner insult his customers (e.g., "This guy has no life." WTF?!) It's funny because had he made a normal, customer-focused response, he might not have lost any business, but now he definitely will. Who wants to hire someone who's so contemptuous of anyone who dares to relay their bad experience with the contractor? (6) He says "As a customer he gets a no-star rating." So exactly what was my transgression here? Trying to report that rats returned within the first-year warranty period? Asking if I could hire him for additional work? Trying to contact him multiple times and getting no response, *before* posting online that I tried to contact him multiple times and got no response? Yeah, I'm a real jerk that way. If Matt doesn't want bad reviews, he might consider replying to his customers when they make inquiries to him, and then not blaming the customer when they point out that he wouldn't respond to their messages.

Matt was recommended to me several years ago, and his work sealing the house was so good that the…read moreroofers commented on it and asked who did it! He comes back every year and checks to make sure everything is still sealed up tight against critters. I'm having my roof and gutters re-done in a couple of weeks (thank you Central Texas weather...) and I will be having Matt come out again to make sure everything is still sealed up once those folks are finished! Hire Matt as your Critter Guy - he knows his stuff! And he is my hero!! I am terrified of snakes, and when I saw a rat snake slithering around the bushes in my front yard I was OK until I went online to positively ID it. One of the pictures was a rat snake coiled up, mouth open, just SCARY looking, and I kind of lost it. When I left a voicemail for Matt telling him I needed to get on his schedule to check and make sure the house was still sealed up it was apparently pretty obvious how upset I was (I really did try and be calm...). Matt said as soon as he heard my voice mail he knew he needed to come help me! He stopped on his way from one job to another, removed Mr./Mrs. Rat Snake from my yard and checked the roof to be sure there was no way any of his/her friends could get inside.

Mike was FANTASTIC! Not only was MB Wildlife Control able to come out and remove a poor raccoon who…read morepassed under our shed very quickly, but they applied some disinfectant (or something similar) to the area. Mike was extremely kind and we'll be 100% only calling this company for any future needs. Sold as life long customers now. Don't click on those paid ads on Yelp, give MB Wildlife Control a call!

Mike from MB Wildlife Control was fantastic! He clearly explained why snakes are more active this…read moretime of year and what attracts them. He provided a timely, detailed estimate and scheduled the work right away. The preventive measures he installed make me feel confident my backyard is protected. Mike was prompt, professional, and thorough--and even followed up to ensure everything was working as expected. I highly recommend MB Wildlife Control!

Stride Pest Control is customer-centered from front office to the folks who come to your home. Our…read moreguy on the ground is Ramone. We have had lots of pest control folks, over the course of nearly 40 years and homes in 4 states. Have not had a smiling, gregarious, knowledgeable, thorough technician as Ramone. He seeks to ensure that we are in good shape and satisfied, and will follow up as needed without reminders He's A+. The world needs more people like him. That being said, we're grateful for the original.

Bad customer service but followed up with decent customer service so iffy at best. We have moved on…read morefrom them.