What do you do when you arrive at the airport, there's no United Club in Terminal 3, and you are just advised your flight will be delayed 6 hours for technical issues? You come to the Escape Lounge, of course! Complimentary if you are an AmEx Platinum Card holder, I have lowly Gold so it ended up costing me $32/pp, but it was worth it to sit and literally become a squatter for such a long time. They have complimentary beer, wine and non-alcoholic beverages, and premium spirits for a price of course. Tasty menu options mean you won't go hungry while you are waiting for ever to get to your destination. Downside, they close at 5 pm. Boo. read more

Escape Lounges - Ruffino Prosecco is complimentary - Airport Lounges Near Me - Phoenix, Arizona

I wish they opened just a tad earlier. 0700 is the earliest for this terminal. Terminal 3 has a lounge that opens at 0445 but it takes 40 minutes to travel to. Beautiful lounge! Small and intimate with plenty of seating and electrical plugs. The sun shines beautifully through the window as it is rising. Gets full quickly. One lounge per boarding pass. read more

This is definitely one of the smaller lounges I've ever visited, however, I will say it's still better than sitting near your gate for two hours with loud people on their phones and children running around. We came here on a Sunday and since there were only two people working they were not serving food. A bit of a bummer but we brought snacks and the bar was still running so it all worked out in the end. The staff here is insanely friendly. The lady who checked us in was more than welcoming. The bartender made a stiff drink. The lounge itself, while small, is cozy and comfortable. All seats have working outlets. There are a few tables with booth seating. The restroom is clean. The area where they typically service food is the most spacious part of the entire lounge. The wifi is strong. And it's quiet...And peaceful. Definitely a solid spot to unwind before a flight. One small issue was they closed at 9 instead of 10 the night we visited due to lack of staff. A bit irritating but we made due. read more

The centurion lounge ended dinner at 6:30 and closed at 7, but luckily, this lounge was open until 8pm, so my two friends and I were able to go in. There was a waitlist, but we waited for less than 15 minutes. The lounge is across from gate B22 in terminal 4 and you can access it from A, C, and D gates as well. They do a good job of checking for open tables to make sure there is enough space for people coming in. The food was good, maybe a little limited because we came in at 6:45pm. We liked the salmon - not dry and the seasoning on top was light and good. They also had Caesar salad, tomato bisque, mozzarella balls, egg salad, turkey sandwiches, and dessert (cookies and cheesecake with fresh fruit toppings). They have complimentary wine and beer, but other liquors, cocktails, and premium wines have a charge. Overall this was a great spot to chill out in before our flight. There are a good amount of good and individual seating options as well, though large groups would be more difficult to sit together. read more

Escape Lounges - Salmon, Caesar salad, egg salad, mozzarella ball remains - Airport Lounges Near Me - Phoenix, Arizona

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Butterfly Kiss at Escape Lounge Sky-Harbor Airport. It's the best. Just the right combination of tart, sweet and bubbles. And Terrence is a nice guy too. read more

Escape Lounges - Butterfly Kiss - Airport Lounges Near Me - Phoenix, Arizona

I don't often review - visited the lounge in January and it was great! Food was warm and refreshed often, bartenders were pleasant and most importantly it was clean. Good job read more

Escape Lounges - The lounge - this is a little snack area - Airport Lounges Near Me - Phoenix, Arizona

Was lucky enough to get in and try the lounge as it's always so busy and lines are always so long. It's not as big as other lounges but provided decent food and beverages. They could provide healthier options instead of Macaroni and cheese, Fried chicken, creamy tomato soup and cookies. Before a flight one needs to eat slightly leaner and not such heavy carbs. Coffee was very mild and delicious. Overall, a nice place to hang out and relax before a long 10 hour flight. read more

DON'T BOTHER AS A SOLO BUSINESS TRAVELER. I walked in for my two hour layover and grabbed the only open table so I could get some work done. After I was setup I was approached by a staff member saying I would have to move because "this" table is reserved for parties of two or more. [NOTE: Zero signs indicate this. The table had three chairs- not palatial seating.] So, I ended up sitting in a lounge chair working with my computer in my lap. I do not recommend this lounge for solo business travelers. read more

Food is ok not great but better than paying 30 for a burger in the airport. The good: cozy lounge with hard furniture. Bar is free! Food free snacks free and guests are free if you are a platinum Member. Now the bad Staff not nice. The internet just does not work. The food is ok not great. The chairs are like sitting on bleachers. View is ok. Lovely yellow at my kid for feet on the chair while you walk around leaving used plates and crap all over the carpet. Pay the $ go the centurion lounge and if the internet does not work they fix it. Amex don't associate your name with this crap. Maybe that is why eBay just dropped you. Food is the same at both though so.... Bah. read more

Had an extra hour before my flight so I dropped by the Escape Lounge located near Gate B22 in Terminal 4. Was pleasantly surprised as I normally visit the AMEX Centurion Lounge right across the way but it was didn't open for another 30 minutes. They had a full bar at 7:30am and a good selection of breakfast items ranging from Breakfast Burritos to HotCakes. The only disappointment was that the specialty coffee machine was out of order that day. They still had regular black coffee available that they brought out from the back, so all was well in the world. read more

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Terrence was amazing. Great service very friendly and fast to pour your drinks. I will come back here and visit him anytime!

Just visited the escape lounge at sky harbor. Great service from Trevor, marina and Shay! Thank you for taking good care of us!

First time in this new lounge. Covid protocol is one is seated , there is a QR code menu. And waitstaff brings food and beverage. Various seating environments, in the part I could see. Capacity still limited. Didn't have a lot of time but a great 15 minutes. read more

Escape Lounges - Menu March 2021 - Airport Lounges Near Me - Phoenix, Arizona

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The lounge is extremely well run and immaculately clean. The food selection and quality is just average. However, the staff is just superb. Everyone is as helpful as possible and all guests are treated as ultra VIPs. While everyone provided excellent service, I want to especially commend Jaimaz. She treated me like visiting royalty and could not have been more wonderful. You are so lucky to have her as part of your terrific staff. read more

There is no food at 6 PM in the evening. There are no utensils, the water jug is empty, there are no glasses for water, the floor is covered with food and debris. And we can't get drinks because there aren't enough people to come and get our order. read more

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My husband and I were delighted to find out about this lounge after a long day of traveling with a few more hours of travel on the horizon, we were ready for a break + rest + relax. We got to the lounge about 3minutes before last call which is at 730pm and the staff was kind enough to allow us to order food and drinks which we were able to relax and enjoy before they closed at 8pm. COVID protocols are still being adhered to as of Late June 2021. Food comes in small portions which I didn't mind since I wasn't starving. This lounge served its purpose. read more

Escape Lounges - Inside - Airport Lounges Near Me - Phoenix, Arizona

Super early flights can be a drag, but my morning flying out of Sky Harbor was anything but! Tracy made checking in a breeze, and her friendly, sunny demeanor kicked the day off to a great start. Inside, the lounge was quiet, stylish, comfortable, and clean. Josh kept things running smoothly with awesome customer service. Lastly, the food and drinks were just right for breakfast. Thanks for a quick and refreshing visit at dawn! read more

OMG Scottie the bartender in the back is on POINT when it comes to - Old Fashions, Dirty/Filthy Martinis and finishing up with a nice Irish coffee. Dude was on point friendly and generous. Stop by - great place to hang for the layovers and pre-boarding. Technically no TIP JAR but Scottie definitely should be rewarded - side tipping is generously accepted. read more

This is a nice lounge. Food and drinks are solid. Bit of a walk though if you're not in the right part of airport.

Visited the Escape Lounge in Terminal 4 for the first time on January 8/25. Nice atmosphere, good bar service. But watch what you eat from the buffet! My husband and I both got food poisoning. read more

Great lounge. Very happy with my time here and the food options. It was an overall quite place to wait out my next leg of the trip and the staff was very nice. I thought it was awesome that anyone could purchase a pass even if you weren't flying with a specific airline. I will definitely look for an Escape at the next airport I go to. read more

Escape Lounges - Great experience here! Very thankful for this being available! - Airport Lounges Near Me - Phoenix, Arizona

The seating here is much more luxurious than most airport lounges and quIeter and smaller in a great way! Lemon bars and gourmet brownies plus a lovely lady bartender Ashley who was super nice and made a perfect early morning mimosa without judging -all rounded out my experience. It was a great visit which I preferred over some other lounges at this airport-because it was more lush and quiet. But as the word gets out it will also be full ,so enjoy it now. read more

Escape Lounges - Great energy and colors plus real bar is behind this cookies and milk bar.The buffet is to the left - Airport Lounges Near Me - Phoenix, Arizona

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Yes!! Grabbed a Groupon and was excited to check this place out - an airport lounge?! So bougie. Easy to find. Girl working was under staffed but still so sweet. Complimentary food and drinks. Breakfast options were meh. Nothing to crazy. Coffee machine was broken, but the beer taps weren't. Big fan! If nothing else it's a quiet, calm space with comfy and clean seats and plenty of places to plug in. Oh! And the wifi was great too. Would highly recommend and will definitely be coming back. read more

I was so happy to see escape lounge on Terminal 3 but I was so disappointed with them. I was there Sunday 11/28 after the thanksgiving holiday I understand it was busy, I check in and waited in line but after 30 mins I left, so out of curiosity I check my phone the next morning to see if I got a text telling me that it's my turn to go in but no text at all, I waited for nothing. Terminal 4 escape lounge has phenomenal service and terminal 3 sucks, if u do have time go to terminal 4 don't even bother going to terminal 3 read more

Escape Lounges - View from our table - Airport Lounges Near Me - Phoenix, Arizona

Scotty was incredible. Flight was delayed and he took care of my wife and I. Incredible service and even better hospitality! Thank you Scotty for making our stressful trip so easy. read more

Excellent airport experience, even relative to Centurion Club standards. The Escape at PHX Terminal 3 provides friendly table service, for starters. A more diverse menu with small servings that they bring to you. You can order as many as you like. The two I ordered were delicious. Complimentary printing and scanning. Good selection of complimentary beverages and compelling premium beverages too, for a charge. read more

Escape Lounges - Escape at T3 PHX - Airport Lounges Near Me - Phoenix, Arizona

Terminal 3 Escape Lounge. Awesome service even feeling sick! They were extremely caring at any need my husband and I needed.

Dayna is an amazing bartender. Friendly and personal. Couldn't ask for a better experience. Wish I could give 10 stars read more

Escape Lounges - Airport Lounges Near Me - Phoenix, Arizona

The staff here are great. They really go out of their way to make sure we guests have a good experience. The tapas-sized portions are ok, and they don't worry if you order a few at a time. The drinks are good, too. I've been here twice now & found it a comfortable and welcoming place. read more

We were in terminal 3 for our flight and went into the escape lounge they had. It was about an hour before closing so the kitchen was closed but they offered us a variety of snacks. The bar was also open and the bartender, Val, made amazing drinks. My stepdad loved her old fashion and I had a margarita. Jevon and Willie also assisted us with all our other needs and they were so nice and attentive. We wish the kitchen would have been open but we still had a nice experience. read more

Escape Lounges - Margarita - Airport Lounges Near Me - Phoenix, Arizona

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I'd read on the website that this lounge "fills up fast" and that reservations were recommended. I attempted to make a reservation 2 weeks prior to my arrival, but was told that AMEX Platinum members didn't need a reservation. Great. But when I showed up, sure enough, I was told the lounge was full and it would be a 45-60 minute wait to get in. I appreciate COVID and/or capacity protocols, but I do wish I wasn't told that I didn't need a reservation. In fact I was told upon arrival that they didn't even accept reservations. Frustrating experience as I wasn't able to wait the 60 minutes to get inside, but the woman who was taking names for the waitlist was courteous and professional. Still, with demand apparently high, and as many others on here have pointed out, perhaps keeping the Centurion Lounge open for longer could alleviate all of this. read more

Always seems to be a pain to get inside this lounge. I understand they need to turn away a lot of folks due to capacity but for those that are waiting they could have a little more courtesy and empathy. We're in an airport and people have such limited time to wait so I've rarely gotten in during my commute every week. I'm not that impressed, and don't often leave there with a good feeling. A first class lounge with third class door hosts... What does that add up to? Once you get in, I've had great courtesy and service. Of the 8 times I've tried this year I've gotten in twice. This is why I just default to Admirals at PHX; At least they smile! Visited 13 April 2021 @ 6:09 p.m. read more

Loved this lounge! Flown through Phoenix many times and have seen the sad lounge that was formerly offered. It was better than nothing. Yesterday I was flying out of Austin and decided to check out the Escape Lounge rather than the Centurion as I heard it was quieter. It definitely was! I was one of 2 or 3 people in the lounge when I arrived, and had excellent service from the staff. They made sure I was well fed and got me a cappuccino from the lounge next door. Food was mostly excellent, especially compared to other domestic lounges. Lots of power ports, Internet worked great, chairs were comfortable, really no complaints! read more

Great great lounge if you have a long layover , no showers but if you have a certain amex card I believe there is a separate lounge downstairs that does offer a shower . This lounge has full service and all you can eat food and unlimited certain alcoholic drinks ( mimosas, and some other drinks ) . Plenty of comfortable seats and charging stations at each seats , nice size bathrooms and full bar . Money well spent here as I had a 6 hour layover . read more

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Amazing service, amazing bartender, Acacia was good for conversation, knowledge and made my wait for the next flight fo so fast. I wish all lounges were so great. I can't wait to be back in Sky Harbor. I wish California had lounges like this and a personality like Acacia! read more

The food is disgusting. Seems like no turnover as it's got the optics of sitting there all day. Terribly dirty floors just awful all around.

Great service with Thiago! Enjoyed the scenery with camelback mountain and Papago park in the background

Loved coming here. So worth the price to go before our late flight and enjoy a good meal, dessert & drinks. Very clean and not busy. John is the best bartender and so friendly! read more

Escape Lounges - Airport Lounges Near Me - Phoenix, Arizona

Why 5 points? We had a 4 hour layover and went into the Escape Lounge. We had a smooth check-in and immediately found a couple comfy high back chairs with small tables. There was a mid-day breakfast buffet to select from; quite tasty! We relaxed comfortably (I slept for an hour) then saw that a full lunch buffet had replaced the breakfast buffet. It was very good. And the desserts were delish. Coffee, Ice Tea, etc. plus a full bar with bartender. Through all this, Gregory (I believe was his name) would come by to remove dirty dishes from our table and check if everything was ok. Wow. This is everything you could want offered when on a long layover. I highly recommend it...5 points!! read more

This is my 3rd visit to the Terminal 3 lounge and each is the same...budget 10 minutes before a server breaks away long enough to check you in and be prepared to wait another 10-15 minutes before a server will take your order. This is a very small club and they bring the food out from the back, you don't choose buffet-style like the larger clubs. That said, you'll need another 10-15 minutes before the server returns with your food. On the upside, its a bit out of the way so never very crowded and in 2 of 3 visits the servors were friendly and gracious. So 3-stars. read more