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    Delta Sky Club

    3.8 (60 reviews)
    InexpensiveAirport Lounges
    Open 4:45 am - 12:00 AM (Next day)

    Delta Sky Club Photos

    DELTA SKY CLUB ATMOSPHERE

    What's the vibe?
    Moderate noise
    Casual
    Upscale
    Good for groups

    Recommended Reviews - Delta Sky Club

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    The unprofessional arrogant manager shantey

    I am submitting this complaint regarding an extremely disappointing and stressful experience at the Delta Sky Club at Phoenix Sky Harbor Airport, following a prolonged series of Delta operational failures. My family and I experienced over five flight delays spanning more than 24 hours, ultimately resulting in a flight cancellation due to a pilot no-show. We were rebooked from a nonstop flight to an itinerary with multiple connections and extended layovers. During this time, we were forced to sleep on the airport floor overnight after the Sky Club closed due to a delayed red-eye flight. When the lounge reopened, I attempted to bring my immediate family, including young children and an infant, into the Sky Club. I am a Delta Sky Club member and also hold multiple American Express Platinum cards, all of which include guest access benefits. Despite the extraordinary circumstances -- including Delta-caused delays, cancellations, and significant financial losses (over $2,500 in non-refundable hotels) -- the staff member, Shanta, denied entry to one family member unless an additional $50 fee was paid. What was most disappointing was not simply the policy enforcement, but how it was handled. The interaction lacked empathy, discretion, and basic customer-service judgment. There was no attempt to de-escalate, no acknowledgement of the prolonged hardship my family had already endured, and no effort to keep a family with small children together during an already exhausting travel disruption. The tone and demeanor were dismissive and unnecessarily rigid, especially given the context. As a business owner myself, I understand policy matters -- but so does human judgment, particularly in customer-facing roles during crisis situations. This interaction escalated stress rather than alleviating it. Delta's operational failures caused this situation. Penalizing customers -- especially families with infants -- while offering no compassion or flexibility reflects poorly on the Sky Club experience and Delta's service standards.

    Neema B.

    This is a nice sky club. It's not huge but it can still accommodate a good amount of people. When we arrived about 10pm on a Sunday we were fortunate to get in because we were told they were almost at capacity. I found the bathroom to be much smaller than other sky clubs, and there are no showers. They do have a bar and of course food, which I skipped this time. Staff was nice, but the facility wasn't as clean as I would have expected. The table we sat at was surrounded by crumbs on the floor, like someone dropped a cake, and the bathrooms could have been a little more tidy. There were a lot of shared spaces wasted because individual travelers sat at a 4-seater area, using one of the seats for their things. This lounge isn't huge to begin with and that limits the space for others even more. Overall I was happy to sit in this space while waiting to depart, but I think there's a little room for improvement.

    The locked vault club only accessible to passengers who know "THE RULES"!!
    Concerned C.

    Hot!!! Hot & sweaty!!! Packed!! Had to Que up for 10-20 mins before being allowed in. WAY TOO SMALL!! There are a ton of travelers & no accommodations, wanted to stop to get a bite before getting on my plane but their food was not available! Super poor planning on Deltas part & makes having the 'gold' or' platinum card a joke!! It's hot & stuffy & crowded, overall it's truly miserable here!! Such a disappointment & huge let down before a long journey!!

    Entrance to the Delta Sky Club 2:30pm 1/30/2023
    Jaewoo S.

    Food was yummy. The Delta app showed this Sky Club was quite busy but going into the club was easy. No waiting in line at all. However, I would say 80% of the tables were full. A bit challenging to find a spot to sit but wasn't that hard. Overall, quiet and relaxing compared to just sitting by the gate. Would recommend to stop by here before the flight takes off!

    Emma M.

    I love the Delta Sky Club. I'm always made to feel special every time I come here. The environment is clean, the people behind the front desk, the people in charge of food, and the bartender are really accommodating. There are tons of comfortable seating options with wifi and outlets for you to plug in your devices. They have a variety of hot meals, cold meals, and drinks. There are Starbucks coffee, sodas, milk that includes dairy-free milk, and even syrup pumps. They even have alcoholic beverages at the bar and access to clean bathrooms. The only problem I had with my visit had been the fact that the mask mandate didn't seem to be reinforced and there was a girl sitting very close to us who was being rude and loud and another guest tried to get her to quiet down but she didn't listen. One of the best parts of these lounges should be the calm and quiet atmosphere, but she was yelling on the phone with her friends without using headphones or excusing herself. There was someone who walked by who worked for the Delta Sky Club that didn't say anything.

    Chase B.

    Clean. Quiet. Friendly staff. Plenty of seating and areas to recharge. Chose this over centurion because I didn't have a lot of time and it was close to my flight, and was impressed at quality of food and peacefulness. Not very bustling in the mornings, perfect breakfast with fresh fruits and great selections of beverages and other items. I would definitely try this again, especially if centurion is busy or I just need to grab a bite before my flight. They also keep it very clean in here.

    Eva G.

    5 star lounge. The customer service staff goes above and beyond. They are prompt to clean areas as other travelers come and go. The large buffet of assorted sandwiches, wraps , salads and hot soups are fully stocked and area is extremely clean. The coffee station offers Starbucks coffee and also assorted teas. Full soda machine. On other side there is a full bar offering complimentary drinks and full bar for Purchase. Upon checking in have your boarding pass and Delta Sky Miles membership card to make check in easier. Entire staff is there to help in an instant.

    two leather chairs facing each other
    Elle M.

    Flying into and out of PHX frequently for many years, I've become well acquainted with the Delta Sky Club in Phoenix. It's probably my favorite of the airports I pass through. It light, bright, and modern, with a lots of healthy snack options. Plenty of outlets for electronics and large leather chairs that create a sense of privacy without the confinement of a booth. My favorite is the unlimited sparkling water fountain. It's the little things...

    Nice view of Camelback from the club
    Michelle D.

    I have been in a lot of lounges and this is one of my favorites. It isn't the biggest Delta lounge but it's perfect for where it is. For comparison, the Seattle lounge is massive, but it's a nightmare. This club is never busy when I have been here, there is a lot of seating, the food and drink offerings are always very good, and most importantly for me, it's always very clean. The staff is always friendly and check never a line for check in that I have seen. It also has a nice view of Camelback and other desert mountains. Get in free with first class Delta ticket or AMEX platinum + any Delta ticket, amongst other options.

    Mimosa
    Kristine S.

    This used to be one of my favorite lounges before the Pandemic they had incredible food. Loved the make it yourself burritos. During the pandemic it was great as they had the best grab and go snacks. Food is Ok now but is mediocre at best. The staff though makes up for it as they are always friendly and helpful. Lounge is a newer lounge and the restroom are always clean, Love going before we fly out and always hit there before we get our luggage upon arrival. Most of the time just to use restrooms and to kill some time before our bags are in baggage claim. Nice place to hang out as these days the gates are jammed back and often times hard to find a seat. There has never been a line for the lounge despite being the only Delta Lounge. Definitely the place to go before a Delta Flight

    Food buffet

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    Great place to relax, do some work or grab something to eat or drink. Makes traveling and waiting for your flight easier.

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    PHX is a good one, right amount of traffic versus size of club. Food is above par .....

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    Page 1 of 2

    Ask the Community - Delta Sky Club

    Review Highlights - Delta Sky Club

    Brand new lounge with a great comfortable feel.

    Mentioned in 3 reviews

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    Sapphire Lounge - La Puerta

    Sapphire Lounge

    2.9(154 reviews)
    0.6 mi

    Be sure to make a reservation in the Chase app if you have status! This is very important, as all…read morethe negative reviews bellyache about wait times. We tried nearly all of it. In order of preference, a category at a time: Chicken thighs - shrimp & grits - Chkn Adovado taco (airstream both) Of the buffet veggies & sides: Farro salad -Squash, ratatouille - carrots -cold harrisa yogurt -kale/ beans - Chkn Caesar wedge salad -hummus. Desserts at buffet: meh. Except for for the dark chocolate chip cookie, which was excellent; Matcha chocolate bites (brownies) also excellent. Peroni was crispy as can be; bartenders friendly in spite of the nonstop action. "Ready for takeoff" was nice & spicy; "Jet-stream Berry" was solid also. Well-staffed and our plates were cleared away fastidiously. Loved the booth past the fireplace- a calm oasis. Food didn't quite move me, but loved the experience. 3.5, round up for good service.

    Excellent experience especially if you make a reservation online ahead of time through the Chase…read moreapp. I booked for 3 thinking I'd bring some friends on a Saturday at 5pm (my flight was at 7) but they ended up being at a different terminal altogether. I talked to a lovely gentleman who told me to come back at 4pm - I was likely accommodated bc I was a solo party, but I appreciated him nonetheless! Other people tried to walk in and were quoted anywhere from a 30 min to 1 hour wait. They actually seat you at a table or counter, so it's not a free-for-all seating. I was sat near the bar at a long counter facing the wall (not ideal, but fine). I had easy accessibility to power. Food was delicious and the drinks were pretty good. There was a separate area for tacos, nachos and elote; but unfortunately they were out of a few ingredients at the time I visited. I mostly frequented the bar and the buffet area. Overall, definitely worth a stop in if you have access!

    Photos
    Sapphire Lounge - Breakfast taco from the airstream

    Breakfast taco from the airstream

    Sapphire Lounge - Some options from the dinner buffet

    Some options from the dinner buffet

    Sapphire Lounge - Cool bar area

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    Cool bar area

    The Centurion Lounge - Buffalo cauliflower, salad and baked chicken. Blue Moon to wash it down

    The Centurion Lounge

    3.5(221 reviews)
    1.0 mi

    The American Express Lounge at Phoenix Sky Harbor continues to be one of our favorite pre-flight…read morestops. While it may not be the largest Amex lounge, it more than makes up for it with quality, accessibility, and consistently excellent service. The recent improvements to the food offerings are especially impressive--there's a noticeable emphasis on fresh, flavorful vegetable options that feel thoughtful and well-prepared, rather than like an afterthought. And the desserts? Absolutely delicious and a perfect way to end a meal before heading to the gate. The bar experience truly elevates the visit. Bartenders Mahdi, Sara, and Courtney are standouts--warm, attentive, and genuinely skilled at what they do. They, along with the rest of the wonderful staff, create a welcoming atmosphere that makes you want to linger just a little longer. Thanks to the Sky Harbor layout, this lounge is surprisingly accessible, making it easy to build in a visit even when time is tight. We intentionally plan extra time before our flights just to stop by, relax, enjoy a great meal, and start our trip on a high note. This lounge consistently delivers a calm, high-quality experience and remains a place we look forward to visiting every time we fly through Phoenix.

    This lounge in AZ, is quite nice to stop in and grab a quick bite before your flight in/out. Very…read morespacious and service is impeccable. Food selection was tasty and as always the view outside is my favorite. There was a long line to get in but you are put on a short waitlist. once they text you to come in - I would recommend you don't wait too long to respond and hurry in as others are waiting too. Highly recommend.

    Photos
    The Centurion Lounge - Balvenie single malt scotch

    Balvenie single malt scotch

    The Centurion Lounge - Ahhhhh...

    Ahhhhh...

    The Centurion Lounge - Breakfast buffet

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    Breakfast buffet

    Admirals Club - Inside - Crowded

    Admirals Club

    3.0(169 reviews)
    0.8 mi
    $$$

    Be forewarned, this is my not my favorite Admirals Club by any stretch. Depending on my mood, it…read moremight end up being one of my least favorite locations in the country. It's a tight squeeze and often crowded, to the point where (airport) lounging is nearly an oxymoron. For folks who are know the mediocre Admirals Club experience in other areas will know what to expect with food and service. Maintenance is always variable, depending on how robust the staff is, which is often a problem here. Dishes are not picked up quickly, buffet stations are sometimes a mess, bathroom floors might feel sticky, and service is lacking overall. The food is nothing remarkable, but then again neither is any Admirals Club location that I've tried. It really depends on the day, but even during the guacamole service (which also doubles as an avocado toast bar), it is still lackluster. Bagels are dry If there's any place to hang out, it might be the bar. Assuming one can snag a seat, whomever the bartender is that day is typically the key to a quality experience. The WiFi is decent and paired with a nice drink, can be a solid way to enjoy a layover and be the start of pre-flight shenanigans. In addition to it being crowded, it can also be noisy. Given how busy PHX already is, the claustrophobic vibe is most definitely real. Anyone traveling in groups should reconsider coming here, but solo travelers who can tolerate the chaos might do well with some noise cancelling phones and with a little luck, a chair and a table to enjoy and pass the time.

    My personal travels have increased, so I decided to expand on my benefits to get comfortable while…read moreat the airport. This was the first time that I've actually been in the Admiral's Club here before flying internationally (usually I'm at another club in the airport). The food selection didn't blow me away, but it was decent. Easy access to fountain drinks, tea, water, and snacks such as gummy bears & pretzels. I decided to sit up at the bar where I had a good conversation with the bartender, and I actually had a few prickly pear margaritas, which were included. Not everything is included, as some of the items are premium shelf items. For those that do know, it's not a big deal, but some look and think it's all complimentary. Between the chair seating comfort & availability, the frequently updated flight status board (visible to most seating) comfort was all good, and it was centrally located to where my gate was, so coming out of the lounge, popping up my gate was great.

    Photos
    Admirals Club - Offerings

    Offerings

    Admirals Club - Potatoes

    Potatoes

    Admirals Club - Soup and mac and cheese

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    Soup and mac and cheese

    Admirals Club - A20 - Counter seating area

    Admirals Club - A20

    3.8(12 reviews)
    0.6 mi

    Husband spoiled me by introducing me to the AA Admiral's Club…read more Not being a seasoned flier like him, I did not even know these places were available to you. Now I'm hooked, and I frequent these clubs when traveling for business and vacation. The AA A20 club checks all the boxes for me. The staff is great, and the food choices are usually pretty good. On our recent trip, we sat at the bar and had a few cocktails. Our bartender was great and provided us with healthy pours. The buffet-style food options are much better than you get inthe terminal. Food ranges from snacks to full meals depending on the time of day. I found that the staff here and at the other AA clubs are very helpful, especially when it comes to changing your seat or rebooking when there are weather or plane issues.

    The Admiral clubs are a great place to chill as you await your flight or need assistance. This one…read moreof the small clubs and it will get busy but you can always find a spot to relax, nourish, rehydrate, or catch up on work. There are decent food options ranging from snacks, breakfast, and full lunch -dinners. They also provide vegetarian offerings as well. If you would like a cocktail be sure to bring cash to tip the bartender for your Comped drinks. A good tip equals a good pour here. There are plenty of choices if you want to elevate your game beyond Comped. The staff at the front desk, bartenders, and custodial staff are all great and keep this lounge humming right along. Bon voyage!

    Photos
    Admirals Club - A20 - Entrance on left seating area toward the right

    Entrance on left seating area toward the right

    Admirals Club - A20
    Admirals Club - A20 - From the AA club window

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    From the AA club window

    United Club - Phoenix - Spanish rice. Pull pork. Roots veges.

    United Club - Phoenix

    3.4(44 reviews)
    0.2 mi

    The United Club Terminal 3 at Sky Harbor Airport opens promptly at 5AM and there will be a line of…read moresnotty people who cut the line waiting! But once inside, it's a comfortable layout where folks can spread out a bit away from each other. The lounge is quiet (at 5-6am) and the seating is comfortable. The breakfast food offerings were, to me spectacular. You're not at a Vegas buffet, but the selection is ample. A few choice items: the little potatoes! My gosh, I don't know how they seasoned them but they are delicious yet unassuming- you'll be pleasantly surprised. And the scrambled eggs with chives is a nice touch. The sausage links are high quality and the salami and sliced cheese- I promise- tastes like the salami in Italy. Good quality food. SHOUT OUT to the great employee who cleaned up someone's spill on the floor! Attentive staff at this location. I've given only 4 stars because the UAL Club in Denver cannot be beat as one of the largest in the world. Go see it too! Also only 4 stars because I'm not a fan of Unisex restrooms. Gross.

    Current status: grateful, growing, and glowing. While I prefer to travel for leisure, work travel…read morehas been filling up my calendar. We are a big United fan and supporter, largely because Denver is a hub. This United lounge in T3 of Sky Harbor was underwhelming. Service and staff is wonderful. Friendly, patient and welcoming to weary travelers pissed off at flight delays or long connections. I applaud your warm smiles!! The food selection is ok, typical items to tie you over. We arrived at breakfast hour and able to have some lunch as well. Cocktails are wonderful if you an indulge otherwise the expresso machine makes a strong latte and cappuccino. There's plenty of seating if it's not busy but generally there's more at the bar. But if you need to dock, you may have to coshare at a single table. I was disappointed we had a lady who was very ill sitting in the lounge area. No mask and potentially sick with respiratory issue or Covid and staff did not address her persistent coughing. It's really unsafe for other travelers and certainly immuno compromised guests. I chose my lounges selectively. But if you're in T3, you can wait here. For more flights. More options. More adventures.

    Photos
    United Club - Phoenix
    United Club - Phoenix - Wine

    Wine

    United Club - Phoenix - Salami. Olives. Crackers. Wrapp

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    Salami. Olives. Crackers. Wrapp

    Delta Sky Club - airportlounges - Updated May 2026

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