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    Delta Sky Club

    3.8 (61 reviews)
    InexpensiveAirport Lounges
    Open 4:45 am - 12:00 AM (Next day)

    Delta Sky Club Photos

    DELTA SKY CLUB ATMOSPHERE

    What's the vibe?
    Casual
    Moderate noise
    Good for groups

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    The unprofessional arrogant manager shantey

    I am submitting this complaint regarding an extremely disappointing and stressful experience at the Delta Sky Club at Phoenix Sky Harbor Airport, following a prolonged series of Delta operational failures. My family and I experienced over five flight delays spanning more than 24 hours, ultimately resulting in a flight cancellation due to a pilot no-show. We were rebooked from a nonstop flight to an itinerary with multiple connections and extended layovers. During this time, we were forced to sleep on the airport floor overnight after the Sky Club closed due to a delayed red-eye flight. When the lounge reopened, I attempted to bring my immediate family, including young children and an infant, into the Sky Club. I am a Delta Sky Club member and also hold multiple American Express Platinum cards, all of which include guest access benefits. Despite the extraordinary circumstances -- including Delta-caused delays, cancellations, and significant financial losses (over $2,500 in non-refundable hotels) -- the staff member, Shanta, denied entry to one family member unless an additional $50 fee was paid. What was most disappointing was not simply the policy enforcement, but how it was handled. The interaction lacked empathy, discretion, and basic customer-service judgment. There was no attempt to de-escalate, no acknowledgement of the prolonged hardship my family had already endured, and no effort to keep a family with small children together during an already exhausting travel disruption. The tone and demeanor were dismissive and unnecessarily rigid, especially given the context. As a business owner myself, I understand policy matters -- but so does human judgment, particularly in customer-facing roles during crisis situations. This interaction escalated stress rather than alleviating it. Delta's operational failures caused this situation. Penalizing customers -- especially families with infants -- while offering no compassion or flexibility reflects poorly on the Sky Club experience and Delta's service standards.

    Neema B.

    This is a nice sky club. It's not huge but it can still accommodate a good amount of people. When we arrived about 10pm on a Sunday we were fortunate to get in because we were told they were almost at capacity. I found the bathroom to be much smaller than other sky clubs, and there are no showers. They do have a bar and of course food, which I skipped this time. Staff was nice, but the facility wasn't as clean as I would have expected. The table we sat at was surrounded by crumbs on the floor, like someone dropped a cake, and the bathrooms could have been a little more tidy. There were a lot of shared spaces wasted because individual travelers sat at a 4-seater area, using one of the seats for their things. This lounge isn't huge to begin with and that limits the space for others even more. Overall I was happy to sit in this space while waiting to depart, but I think there's a little room for improvement.

    Entrance to the Delta Sky Club 2:30pm 1/30/2023
    Jaewoo S.

    Food was yummy. The Delta app showed this Sky Club was quite busy but going into the club was easy. No waiting in line at all. However, I would say 80% of the tables were full. A bit challenging to find a spot to sit but wasn't that hard. Overall, quiet and relaxing compared to just sitting by the gate. Would recommend to stop by here before the flight takes off!

    The locked vault club only accessible to passengers who know "THE RULES"!!
    Concerned C.

    Hot!!! Hot & sweaty!!! Packed!! Had to Que up for 10-20 mins before being allowed in. WAY TOO SMALL!! There are a ton of travelers & no accommodations, wanted to stop to get a bite before getting on my plane but their food was not available! Super poor planning on Deltas part & makes having the 'gold' or' platinum card a joke!! It's hot & stuffy & crowded, overall it's truly miserable here!! Such a disappointment & huge let down before a long journey!!

    Emma M.

    I love the Delta Sky Club. I'm always made to feel special every time I come here. The environment is clean, the people behind the front desk, the people in charge of food, and the bartender are really accommodating. There are tons of comfortable seating options with wifi and outlets for you to plug in your devices. They have a variety of hot meals, cold meals, and drinks. There are Starbucks coffee, sodas, milk that includes dairy-free milk, and even syrup pumps. They even have alcoholic beverages at the bar and access to clean bathrooms. The only problem I had with my visit had been the fact that the mask mandate didn't seem to be reinforced and there was a girl sitting very close to us who was being rude and loud and another guest tried to get her to quiet down but she didn't listen. One of the best parts of these lounges should be the calm and quiet atmosphere, but she was yelling on the phone with her friends without using headphones or excusing herself. There was someone who walked by who worked for the Delta Sky Club that didn't say anything.

    Chase B.

    Clean. Quiet. Friendly staff. Plenty of seating and areas to recharge. Chose this over centurion because I didn't have a lot of time and it was close to my flight, and was impressed at quality of food and peacefulness. Not very bustling in the mornings, perfect breakfast with fresh fruits and great selections of beverages and other items. I would definitely try this again, especially if centurion is busy or I just need to grab a bite before my flight. They also keep it very clean in here.

    Eva G.

    5 star lounge. The customer service staff goes above and beyond. They are prompt to clean areas as other travelers come and go. The large buffet of assorted sandwiches, wraps , salads and hot soups are fully stocked and area is extremely clean. The coffee station offers Starbucks coffee and also assorted teas. Full soda machine. On other side there is a full bar offering complimentary drinks and full bar for Purchase. Upon checking in have your boarding pass and Delta Sky Miles membership card to make check in easier. Entire staff is there to help in an instant.

    two leather chairs facing each other
    Elle M.

    Flying into and out of PHX frequently for many years, I've become well acquainted with the Delta Sky Club in Phoenix. It's probably my favorite of the airports I pass through. It light, bright, and modern, with a lots of healthy snack options. Plenty of outlets for electronics and large leather chairs that create a sense of privacy without the confinement of a booth. My favorite is the unlimited sparkling water fountain. It's the little things...

    Nice view of Camelback from the club
    Michelle D.

    I have been in a lot of lounges and this is one of my favorites. It isn't the biggest Delta lounge but it's perfect for where it is. For comparison, the Seattle lounge is massive, but it's a nightmare. This club is never busy when I have been here, there is a lot of seating, the food and drink offerings are always very good, and most importantly for me, it's always very clean. The staff is always friendly and check never a line for check in that I have seen. It also has a nice view of Camelback and other desert mountains. Get in free with first class Delta ticket or AMEX platinum + any Delta ticket, amongst other options.

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    Great place to relax, do some work or grab something to eat or drink. Makes traveling and waiting for your flight easier.

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    Page 1 of 2

    Ask the Community - Delta Sky Club

    Review Highlights - Delta Sky Club

    Brand new lounge with a great comfortable feel.

    Mentioned in 3 reviews

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    Admirals Club

    Admirals Club

    3.0
    (171 reviews)
    0.8 mi
    $$$

    The Admirals Club near Gate B4 at Sky Harbor was a decent place to relax before a flight,…read moreespecially if you're looking to escape the busy airport concourse. The lounge is essentially one large room with chairs arranged fairly close together. There are a few long high-top tables and a counter running along the windows, but there aren't really any private areas aside from a small business center with just a handful of seats. If you're looking for a quiet corner or separate lounge spaces, this location is somewhat limited. The food selection was surprisingly good. Even after 10 PM, staff were actively refilling the hot food station, which was appreciated. There was also a deli area stocked with charcuterie meats, cheeses, hummus, and other snacks, plus a coffee station, a small snack bar with trail mix, pretzels, and jelly beans, and a dessert station featuring cookies, brownies, and cupcakes. The bar was fully stocked as well. The bathrooms were on the smaller side but clean and well maintained. One downside is that not every seat has access to power outlets, although the high-top counter along the windows offers several charging options. What really stood out was the staff. Everyone we interacted with was friendly, welcoming, and helpful. We were also traveling with our pets and had no issues checking into the lounge. Since many airport lounges have become less pet-friendly, it was nice to have a comfortable place to relax with them before our flight. Overall, it's not the most spacious or private Admirals Club, but the friendly staff, solid food offerings, and pet-friendly policy made for an enjoyable visit.

    Be forewarned, this is my not my favorite Admirals Club by any stretch. Depending on my mood, it…read moremight end up being one of my least favorite locations in the country. It's a tight squeeze and often crowded, to the point where (airport) lounging is nearly an oxymoron. For folks who are know the mediocre Admirals Club experience in other areas will know what to expect with food and service. Maintenance is always variable, depending on how robust the staff is, which is often a problem here. Dishes are not picked up quickly, buffet stations are sometimes a mess, bathroom floors might feel sticky, and service is lacking overall. The food is nothing remarkable, but then again neither is any Admirals Club location that I've tried. It really depends on the day, but even during the guacamole service (which also doubles as an avocado toast bar), it is still lackluster. Bagels are dry If there's any place to hang out, it might be the bar. Assuming one can snag a seat, whomever the bartender is that day is typically the key to a quality experience. The WiFi is decent and paired with a nice drink, can be a solid way to enjoy a layover and be the start of pre-flight shenanigans. In addition to it being crowded, it can also be noisy. Given how busy PHX already is, the claustrophobic vibe is most definitely real. Anyone traveling in groups should reconsider coming here, but solo travelers who can tolerate the chaos might do well with some noise cancelling phones and with a little luck, a chair and a table to enjoy and pass the time.

    Photos
    Offerings
    Offerings
    Potatoes
    Potatoes
    Soup and mac and cheese

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    Soup and mac and cheese
    Admirals Club PHX

    Admirals Club PHX

    3.2
    (75 reviews)
    0.8 mi
    $$

    The Admirals Club near Gate B4 at Sky Harbor was a decent place to relax before a flight,…read moreespecially if you're looking to escape the busy airport concourse. The lounge is essentially one large room with chairs arranged fairly close together. There are a few long high-top tables and a counter running along the windows, but there aren't really any private areas aside from a small business center with just a handful of seats. If you're looking for a quiet corner or separate lounge spaces, this location is somewhat limited. The food selection was surprisingly good. Even after 10 PM, staff were actively refilling the hot food station, which was appreciated. There was also a deli area stocked with charcuterie meats, cheeses, hummus, and other snacks, plus a coffee station, a small snack bar with trail mix, pretzels, and jelly beans, and a dessert station featuring cookies, brownies, and cupcakes. The bar was fully stocked as well. The bathrooms were on the smaller side but clean and well maintained. One downside is that not every seat has access to power outlets, although the high-top counter along the windows offers several charging options. What really stood out was the staff. Everyone we interacted with was friendly, welcoming, and helpful. We were also traveling with our pets and had no issues checking into the lounge. Since many airport lounges have become less pet-friendly, it was nice to have a comfortable place to relax with them before our flight. Overall, it's not the most spacious or private Admirals Club, but the friendly staff, solid food offerings, and pet-friendly policy made for an enjoyable visit.

    Always relish the convenience & ease of being catered to with The Admirals Club at PHX!read more

    Photos
    Admirals Club PHX
    Admirals Club PHX
    Entrance to club on A concourse above gate 6

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    Entrance to club on A concourse above gate 6
    Admirals Club - A20

    Admirals Club - A20

    3.8
    (13 reviews)
    0.6 mi

    Husband spoiled me by introducing me to the AA Admiral's Club…read more Not being a seasoned flier like him, I did not even know these places were available to you. Now I'm hooked, and I frequent these clubs when traveling for business and vacation. The AA A20 club checks all the boxes for me. The staff is great, and the food choices are usually pretty good. On our recent trip, we sat at the bar and had a few cocktails. Our bartender was great and provided us with healthy pours. The buffet-style food options are much better than you get inthe terminal. Food ranges from snacks to full meals depending on the time of day. I found that the staff here and at the other AA clubs are very helpful, especially when it comes to changing your seat or rebooking when there are weather or plane issues.

    The Admiral clubs are a great place to chill as you await your flight or need assistance. This one…read moreof the small clubs and it will get busy but you can always find a spot to relax, nourish, rehydrate, or catch up on work. There are decent food options ranging from snacks, breakfast, and full lunch -dinners. They also provide vegetarian offerings as well. If you would like a cocktail be sure to bring cash to tip the bartender for your Comped drinks. A good tip equals a good pour here. There are plenty of choices if you want to elevate your game beyond Comped. The staff at the front desk, bartenders, and custodial staff are all great and keep this lounge humming right along. Bon voyage!

    Photos
    Entrance on left seating area toward the right
    Entrance on left seating area toward the right
    Admirals Club - A20
    From the AA club window

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    From the AA club window
    Escape Lounges - The Centurion Studio Partner PHX Terminal 3

    Escape Lounges - The Centurion Studio Partner PHX Terminal 3

    3.8
    (150 reviews)
    0.2 mi
    $$

    This lounge is a perfectly good alternative than going over to the centurion lounge in PHX and…read morehaving to go back through security. It's small but comfortable and less of a hassle to get into. Seating has various options depending on your need and many with charging stations. The lounge was clean, stocked, and quiet. The buffet was adequate with vegetarian signs but nothing for gluten or other allergies. I enjoyed the mixed berries and a staff member was nice enough to bring me some boiled eggs without the seasoning packet that was on the buffet one. My espresso from the machine did the job, and the bartenders made me a pretty cocktail with garnish. Lots of very friendly staff members. Definitely will visit again

    Any lounge is better than waiting at the gate but in my experience the Escape Lounges are rather…read morelame compared to the airlines or AMEX. This location is fine. It was clean and enough seating for everyone inside. They offer an assortment of drinks, alcoholic and non include. The food consisted of salad, hummus, veggies, and pasta. Dessert was cookies and cake. The staff did a decent job but rather slow clearing dishes. As for the restrooms, I can't really describe, other than to say there are 2 unisex single person. Prior to departure I tried to use the restroom but a line was formed each time I checked. Again, the lounge is much better than waiting at the gate. The price I paid, $65, for a day pass was worth it for a 3 hour layover.

    Photos
    Cookies
    Cookies
    Escape Lounges - The Centurion Studio Partner PHX Terminal 3
    Desserts

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    Desserts

    Delta Sky Club - airportlounges - Updated August 2026

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