Be sure to make a reservation in the Chase app if you have status! This is very important, as all…read morethe negative reviews bellyache about wait times. We tried nearly all of it. In order of preference, a category at a time: Chicken thighs - shrimp & grits - Chkn Adovado taco (airstream both) Of the buffet veggies & sides: Farro salad -Squash, ratatouille - carrots -cold harrisa yogurt -kale/ beans - Chkn Caesar wedge salad -hummus. Desserts at buffet: meh. Except for for the dark chocolate chip cookie, which was excellent; Matcha chocolate bites (brownies) also excellent. Peroni was crispy as can be; bartenders friendly in spite of the nonstop action. "Ready for takeoff" was nice & spicy; "Jet-stream Berry" was solid also. Well-staffed and our plates were cleared away fastidiously. Loved the booth past the fireplace- a calm oasis. Food didn't quite move me, but loved the experience. 3.5, round up for good service.

Excellent experience especially if you make a reservation online ahead of time through the Chase…read moreapp. I booked for 3 thinking I'd bring some friends on a Saturday at 5pm (my flight was at 7) but they ended up being at a different terminal altogether. I talked to a lovely gentleman who told me to come back at 4pm - I was likely accommodated bc I was a solo party, but I appreciated him nonetheless! Other people tried to walk in and were quoted anywhere from a 30 min to 1 hour wait. They actually seat you at a table or counter, so it's not a free-for-all seating. I was sat near the bar at a long counter facing the wall (not ideal, but fine). I had easy accessibility to power. Food was delicious and the drinks were pretty good. There was a separate area for tacos, nachos and elote; but unfortunately they were out of a few ingredients at the time I visited. I mostly frequented the bar and the buffet area. Overall, definitely worth a stop in if you have access!

The American Express Lounge at Phoenix Sky Harbor continues to be one of our favorite pre-flight…read morestops. While it may not be the largest Amex lounge, it more than makes up for it with quality, accessibility, and consistently excellent service. The recent improvements to the food offerings are especially impressive--there's a noticeable emphasis on fresh, flavorful vegetable options that feel thoughtful and well-prepared, rather than like an afterthought. And the desserts? Absolutely delicious and a perfect way to end a meal before heading to the gate. The bar experience truly elevates the visit. Bartenders Mahdi, Sara, and Courtney are standouts--warm, attentive, and genuinely skilled at what they do. They, along with the rest of the wonderful staff, create a welcoming atmosphere that makes you want to linger just a little longer. Thanks to the Sky Harbor layout, this lounge is surprisingly accessible, making it easy to build in a visit even when time is tight. We intentionally plan extra time before our flights just to stop by, relax, enjoy a great meal, and start our trip on a high note. This lounge consistently delivers a calm, high-quality experience and remains a place we look forward to visiting every time we fly through Phoenix.

This lounge in AZ, is quite nice to stop in and grab a quick bite before your flight in/out. Very…read morespacious and service is impeccable. Food selection was tasty and as always the view outside is my favorite. There was a long line to get in but you are put on a short waitlist. once they text you to come in - I would recommend you don't wait too long to respond and hurry in as others are waiting too. Highly recommend.

Found this Speakeasy-type of AMEX Lounge in the PHX airport and it was exactly what I needed!…read more The line to get in can get long, so I suggest scanning the QR code to enter the queue. They are quick to serve those on the list. There are two main sections to the lounge--a seating section for those who want to just charge their phone/relax and the other is more of a restaurant vibe I was greeted by a kind host and was able to snag a seat at the bar. It's open bar and buffet. Nothing too fancy with the food or cocktails, but it gets the job done!

Located in terminal 3, main area in between E and F gate near museum display…read more Qr code check in to get in. Not a long wait, 15 minutes. It is quiet a small lounge. Food is not as good as Seattle Service is super slow.

Be forewarned, this is my not my favorite Admirals Club by any stretch. Depending on my mood, it…read moremight end up being one of my least favorite locations in the country. It's a tight squeeze and often crowded, to the point where (airport) lounging is nearly an oxymoron. For folks who are know the mediocre Admirals Club experience in other areas will know what to expect with food and service. Maintenance is always variable, depending on how robust the staff is, which is often a problem here. Dishes are not picked up quickly, buffet stations are sometimes a mess, bathroom floors might feel sticky, and service is lacking overall. The food is nothing remarkable, but then again neither is any Admirals Club location that I've tried. It really depends on the day, but even during the guacamole service (which also doubles as an avocado toast bar), it is still lackluster. Bagels are dry If there's any place to hang out, it might be the bar. Assuming one can snag a seat, whomever the bartender is that day is typically the key to a quality experience. The WiFi is decent and paired with a nice drink, can be a solid way to enjoy a layover and be the start of pre-flight shenanigans. In addition to it being crowded, it can also be noisy. Given how busy PHX already is, the claustrophobic vibe is most definitely real. Anyone traveling in groups should reconsider coming here, but solo travelers who can tolerate the chaos might do well with some noise cancelling phones and with a little luck, a chair and a table to enjoy and pass the time.

My personal travels have increased, so I decided to expand on my benefits to get comfortable while…read moreat the airport. This was the first time that I've actually been in the Admiral's Club here before flying internationally (usually I'm at another club in the airport). The food selection didn't blow me away, but it was decent. Easy access to fountain drinks, tea, water, and snacks such as gummy bears & pretzels. I decided to sit up at the bar where I had a good conversation with the bartender, and I actually had a few prickly pear margaritas, which were included. Not everything is included, as some of the items are premium shelf items. For those that do know, it's not a big deal, but some look and think it's all complimentary. Between the chair seating comfort & availability, the frequently updated flight status board (visible to most seating) comfort was all good, and it was centrally located to where my gate was, so coming out of the lounge, popping up my gate was great.

I just wanted to shout out Abby at the check in desk, I was extremely delayed headed home to…read moreChicago & she monitored my flight options over the hours I sat in the lounge. She was able to snag a seat for me & I am now able to tuck my little one into bed tonight! THANK YOU ABBY!!

Always relish the convenience & ease of being catered to with The Admirals Club at PHX!read more

This remains my favorite Sky Club location. The staff is…read morealways very friendly. i have never waited to use the rest room here. Food is typically a mix of standard sky club fare, but with a couple twists. I like the fact that the food buffet and the bar are at opposite ends, so i can focus on my needs at the time.

Great location, good food, good beverage, good bar! A great…read moreplace to unwind and relax!

Great lounge - the chief Ta makes fantastic chicken wings - staff is very friendly and helpful -…read moremakes travel fun again

Alexander was one of the best servers I have ever had! He was making drinks and serving for the…read moreentire room. He worked really hard and fast, and still spent time talking to customers and making everyone feel welcome. He was amazing. He made me the coolest, best tasting cocktail I've ever had. He definitely deserves a raise! On the flip side, there was another server, Izzo, that literally stood around checking her phone every 5 minutes. She could use some Coaching from Alexander! Highly recommends this lounge if you get Alexander as your server.

The United Club Terminal 3 at Sky Harbor Airport opens promptly at 5AM and there will be a line of…read moresnotty people who cut the line waiting! But once inside, it's a comfortable layout where folks can spread out a bit away from each other. The lounge is quiet (at 5-6am) and the seating is comfortable. The breakfast food offerings were, to me spectacular. You're not at a Vegas buffet, but the selection is ample. A few choice items: the little potatoes! My gosh, I don't know how they seasoned them but they are delicious yet unassuming- you'll be pleasantly surprised. And the scrambled eggs with chives is a nice touch. The sausage links are high quality and the salami and sliced cheese- I promise- tastes like the salami in Italy. Good quality food. SHOUT OUT to the great employee who cleaned up someone's spill on the floor! Attentive staff at this location. I've given only 4 stars because the UAL Club in Denver cannot be beat as one of the largest in the world. Go see it too! Also only 4 stars because I'm not a fan of Unisex restrooms. Gross.

Current status: grateful, growing, and glowing. While I prefer to travel for leisure, work travel…read morehas been filling up my calendar. We are a big United fan and supporter, largely because Denver is a hub. This United lounge in T3 of Sky Harbor was underwhelming. Service and staff is wonderful. Friendly, patient and welcoming to weary travelers pissed off at flight delays or long connections. I applaud your warm smiles!! The food selection is ok, typical items to tie you over. We arrived at breakfast hour and able to have some lunch as well. Cocktails are wonderful if you an indulge otherwise the expresso machine makes a strong latte and cappuccino. There's plenty of seating if it's not busy but generally there's more at the bar. But if you need to dock, you may have to coshare at a single table. I was disappointed we had a lady who was very ill sitting in the lounge area. No mask and potentially sick with respiratory issue or Covid and staff did not address her persistent coughing. It's really unsafe for other travelers and certainly immuno compromised guests. I chose my lounges selectively. But if you're in T3, you can wait here. For more flights. More options. More adventures.

Only second to Indianapolis airport, Phoenix is a great airport!…read more TSA check is fast, friendly and clean area. It was the shortest wait we have ever had-walked right up, checked in and through the xray. It's also one of our fav places to grab a sandwich or a drink. Staff is super friendly-we usually route through here anytime we travel west.

Visited Phoenix Sky Harbor International Airport Terminal 4 while in Phoenix. The atmosphere is…read morebusy, efficient, and well-evolved, and it's been one of my main airports for over 25 years. There's a bit of nostalgia here -- I still remember when the car rentals were on-site. Over the years, there have been some solid improvements, and this is one of the few airports that really gets it -- especially with the no carpet flooring, which makes a noticeable difference when you're rolling luggage. Parking rates are reasonable, which is another plus. My biggest knock is the food -- it's pretty underwhelming overall and could definitely use an upgrade. Overall, a well-run, user-friendly airport with a few areas to improve -- but still one of my go-to's. Saluti.

I was just walking around during my three hour lay over. Walked by this and had to stop by, they…read morehave German beer, beer cheese and pretzel. That's fantastic. Being an airport. It's pretty calm in this area. The wait staff was pretty nice and it's a nice little gem. I had one of the seasonal beers and it tasted similar to ragenbrau, one of my favorite beers. Huge fan.

Jill provides excellent and friendly service at the bar. The Mexican Amber was quite tasty…read more Recommend with a lime. The hazy IPA was likewise enjoyable. Have the ball games on the screen, MNF - okay! Directly across from the Sapphire reserve lounge near D11. Would return; would like to try the pizza next time.