Truly amazing quality product and installation, as well as top notch customer service…read more We were preparing our home in Circle C to sell during summer 2020, and Lone Star floors was amazing to work with, and the quality of their workmanship is stellar. I cannot emphasize enough that it is not just the product that is important. The workmanship is *everything* and Bill's crew (José and Arturo) are truly skilled. Absolutely beautiful and solid installation of the wood floors and carpet. No lumps, no lifting boards. I know how important that is now that I'm living in a new home in DFW that did *not* have a quality installation like Lone Star Floors does. What a headache. When it comes time to replace the flooring in my Austin rental home, 100% I will be calling Bill. He knew exactly which products would work for our Circle C home, and he is the most knowledgeable flooring professional I have ever met. Thank you, Bill, Arturo and José for making our home so easy to sell during COVID! The buyers commented that they were absolutely in love with the floors!

Update based on comment from business owner. Owner states that I had no contact with his business…read more This is a lie. I spent 45 minutes in his establishment, discussing the merits of hardwood vs engineered hardwood, talking about how the new laminates are really good, but can be close in price to the engineered hardwood, etc. He excuses his terrible, bullying behavior by saying I wrote 180 reviews in 6 months. Try 9 YEARS. And telling someone to "get a life" is not light-hearted, and insulting someone's appearance isn't a "joke". This business owner is a classic bully, who thought he was hiding behind an anonymous profile. I didn't "track him down using his email", I clicked on his PUBLIC profile, and read his reviews, which is how I discovered he owns this business. If you care about how people treat others, go somewhere else for your flooring.

I wouldn't work with Noah Denny again. He can come to your house to write up a quote, but won't…read moreoffer himself to come out to address the issues of the quality of work. He sits behind texting and I called to express my dissatisfaction of the quality of the work. They've been paid in advance for the job and there's no ownership in at a minimum acknowledging what I'm describing and showing via pictures and video. The crew left my home in a mess. Besides leaving debris behind for me to clean, they didn't tarp/cover or tape anything off. Two bedrooms in front of the house should not have my entire home littered in dust. I literally had to walk into the room where they were working and step over them to open up the windows. I am angry and I'm being dismissed. I should have expected this as I did the heavy lifting to source the product to begin with. Should have been the biggest red flag that they never did anything to earn my business and now are dismissive of me after they've been paid. Noah, has not called nor offered himself up to see for himself. Instead one of the crew. Which would be the same guy that wasn't around to oversee the work, never came back to see if the work was done or quality check said work. He basically showed up and dropped two guys off. I won't recommend them at all.

I hired these guys to do new construction, whole house flooring, even though they were a few…read morethousand more than the other guys but I wanted to use a reputable local company. They fixed issues that were happening while installing like bubbling from debris under LVP, stair nose trip hazard at the top of the staircase. They tossed white grout water out of the 2nd story window all over my black stucco. After 6 months tiles were loose in the master bathroom. Noah came to inspect and gave me a quote for $1200 to fix it. I'll stick with the other guys on the next one! Could have easily give these guys five stars but incompetence and greed were more important to these guys but thats just my experience.

Customer service could use work. I just got off the weirdest call with this place. We are trying to…read morechange the carpet upstairs and this was the first place on yelp that somehow has good ratings. I call for a quote as well as an idea on the process and the woman on the phone is instantly stand-offish. It ends with her asking me " if I'm just looking for something cheap and quick " ....I could feel the eye rolling through the phone. What kind of ridiculous question is that? Why are you saying that to customers? No. I'm looking to replace my entire upstairs. It always speaks volumes when the person working for a business talks down on Customers who are willing to pay for service. Maybe she had a gut feeling that I wanted cheap service, I'm sure that uppity attitude is good for business.

My experience at Schroeder boils down their customer service. To put it quite simply, the…read moreindividual who I spoke with there is the rudest and most unprofessional person I have ever encountered and should not be in customer service. Clearly, she needs training or perhaps a different job where she has no interaction with clients. I can't speak for the others who work there and I am not typically one to write a review, but this behavior was so appalling that I think others should beware.

Floor King did an excellent job with re-carpeting our house. Zac Alba was super helpful in the…read moreshowroom and did a great job of explaining options. His crew was friendly, skillful and left the place spotless. They carefully moved our furniture and made sure it was all back in place when they finished. Highly recommend!

Floor king went above and beyond to replace flooring that became damaged. They worked with me to…read morefind a beautiful alternative to the damaged floor and provided fast and efficient service that left me feeling more than satisfied.

Fantastic experience with Custom Tile of Austin! We just redid my primary bath, and CToA handled…read morethe tiling for the floor and walls around the shower & soaking tub. They were awesome, and the finished bathroom is beautiful. Here's what I loved about working with this company: *The cost was competitive; *they were prompt every day of the job; *the owner was on site every day, helping the workers and/or checking to make sure everything was in good shape; *they cleaned everything thoroughly at the end of each work day; *they were all very friendly; *they put a lot of thought, time and complicated math into figuring out details like how best to tile inside the arch on my bathroom's picture window, where to center the tile horizontally as well as vertically on the floor and the wall, and other considerations I wouldn't have thought about; *they had contacts with a dustless demo company and a shower glass company that were also great, and both also had competitive prices; and *the final bathroom is so pretty, and the tile looks so good! Thank you so much, Custom Tile of Austin - I am a very satisfied customer and I'll be recommending y'all all over town.

Excellent experience from beginning to end. Excellent up front communication, everything was done…read moreon time, and I'm very happy with the quality of the work.

Soleil Floors exceeded every expectation I had for a flooring company. Having remodeled two homes…read morebefore, I can honestly say I've never worked with a company that handled a flooring project this well. We had them replace existing hardwood through out the entire home with luxury engineered hardwood. Their communication was exceptional, especially since I was living out of town during the remodel. They kept me informed every step of the way, and their professionalism, craftsmanship, attention to detail, and execution were second to none. Our hardwood floors turned out absolutely beautiful, and because of this experience, I've already hired them for additional projects. They're truly a dream to work with. To top it all off, their pricing was better than other companies we considered, yet the quality of their work was unmatched. I wouldn't hesitate to recommend Soleil Floors to anyone looking for a company that genuinely takes pride in what they do.

We had a horrible experience with Soleil Floors. From the jump, the number of days the job would…read moretake was incorrect; they told us one... it took more than one. Our rep didn't think through the job and asked the day of install about our baseboards then claimed it was a "client change" to the job. I didn't think of the baseboard situation as I don't do this for a living. There sales rep did not do enough due diligence guiding us through our vision. The wood floor itself is great and high quality but the rest was a nightmare. Don't have them do anything other than flooring - their light construction and painting is honestly incompetent and terrible. Lastly, new carpet for our family room. They upsold us a super plush pad then failed to write it up correctly. When I asked why the pad was not correct (after install) they acted like I'm a carpet pad expert and I ordered the blah blah blah 8 pound something or other. They were wrong, got it wrong, I opted not to PAY to fix it so I'll live with it, I guess. Overall, terrible experience but it could be the rep I got. Totally uncoordinated and a lack of communication for what we needed for this project. Very disappointed since we used Soleil as a referral from a friend.

I had an excellent experience here! I needed to select flooring for a renovation and my contractor…read morereferred me. I met with Kaylin and couldn't be more pleased. My contractor gave her information about what I needed, so she was able to direct me to the right section and let me shop. As I narrowed down choices, she set them aside so I could compare them, thereby making a well-informed decision. She placed them side-by-side so I could get a good view of all of my choices at once. This made it easy to eliminate selections. I was able to learn a lot about my flooring--who knew that I didn't like beveling! I also learned about the great quality I was getting over things I was seeing in big box stores. So what did I choose? It was a tie between two that were very, very similar. Either one would have worked great in my home. So--and please don't judge me--I looked at the manufacturing location and selected the flooring based on the country of origin! (That's how detailed the information on the flooring was!) LOL I'm looking forward to continuing the process with Kaylin for the delivery of my flooring. The Tile Shop works with contractors, and since I'm working with one, I'm certain things will go smoothly!

Please bear with me as context is important. The Tile Shop is right next door to the location my…read moredaughters take swim lessons. My husband got home from swim lessons with the girls and realized that my oldest had left her prescription glasses there. I hopped in the car with my 9-year-old and headed straight there. The Tile Shop has a few parking spots that say "for customers only," and I'm always very cautious of not parking there out of respect for their customers, but as my daughter would just be running in and I was letting her go alone, I parked in one of their spots. I was holding my phone about to call inside the swim location because she had been in for a minute or two and I wanted to make sure they were helping her locate the glasses; there was a tap on my driver's side window so I turned and rolled down the window. An employee (named May or Maeve?) was standing there, upset and outraged that I was parked in their spot. I explained my daughter had JUST been gone a few minutes to grab her glasses and I wanted to be as close as possible to watch her as she fetched them (as I'm also raising her to be responsible for her things!). She told me that I wasn't allowed to park there and I said I'd move as soon as my daughter got back. She waved her phone at me and told me she was calling the cops. She walked to the front of my vehicle and proceeded to photograph me and my car as I waited for my daughter. She then walked back inside the store and paced in front of the windows where she either was (or pretended to be) on the phone with the cops. I understand first and foremost that I was parked in their spot. From start to finish, this entire experience was less than 5 minutes between parking and reversing. My daughter hurried out, I made sure she was buckled and had retrieved the glasses, and we were on our way. This employee was not kind. She was not respectful. She didn't give me the benefit of the doubt to even remotely understand why it might be helpful to park there temporarily. There are much more important things for our cops (if they were called) to be dealing with than an employee who should be inside the store doing her job and assisting customers rather than harassing mothers in the parking lot. I have never felt so disrespected in such a short, brief amount of time.

I'm honestly not sure if those reviews are real. My experience with u granite has been horrendous…read morefrom start to finish. I'll list my experience below: -padded extra $400 onto quote for sink cut out and new sink which was not discussed during quote process. Luckily I saw that and purchased my own sink (also, they could've used the original sink too, so why add $200 without consulting with the client?) -added extra $40 onto granite removal charge. Quoted me $5/sq ft for removal. -cracked my backsplash and only offered $50 refund, and claimed "they're not responsible for damage" ...what?! -counter top came with scratches and scuff marks which they claim wasn't from them. It was installed in a new home where no one was living, and I saw it the day it was installed. Was definitely them -caused a leak when they removed sink, did not alert me to the severity of leak nor make any attempt to resolve it, which resulted in water piling up in my cabinet for a full day and ruined the bottom cabinets. -did not caulk countertop, so unnecessary open spaces between wall and countertop -damaged brand new cabinetry, also denied that. Sent pictures for undeniable evidence. This company is sloppy and they do not take responsibility for their shoddy work. I cannot recommend this company to anyone considering countertop replacement.

I posted this on Google Review, and felt the obligation to post at Yelp so more people can know and…read moreuse U Granites & Cabinets More for your next home renovation project. U granites & Cabinets More's product and service are so much beyond my expectations. Originally we had the plan to update the kitchen during the pandemic, Amy came to my house to have everything measured, use 3D software generate the 3D model, made sure everything aligned what we wanted. We didn't pull the trigger due to many factors. The year after, we called Amy again. She came to the house, did the measurement, did the 3D model. We backed out again. This year, we called Amy again. She didn't say anything. Came over again, did the 3D model. We paid the deposit. Finally we started the project. During this process, Amy shows her patience, professionalism and attention to the details. Once the demolition and installation started, everything was organized in such a nice, efficient, and less disturbing way. The demolition was done in a day, and every trash was picked. Amy's husband, Victor, came to the house, with his experience and knowledge, discussed every details I need to think through - We removed two parts of the kitchen area so it brought some variations. He provided the options, respected my choice, and of course, with his knowledge about house remodeling trend, to make sure I have well-educated information. With his experience and knowledge, it increase my kitchen countertop's functionality and usage area. I can't thank him enough for that. U Granites & Cabinets are high quality. If you are not familiar with that market, you will get lost - just like me walking into Home Depot to look at those prebuilt countertop and vanity. I like the cabinet's materials, how it built (those features I probably didn't really think about before). I started with the kitchen cabinets and countertops, extended to the bathroom's vanities . I am very happy about the decision, and much more appreciative what Amy, Victor and other staffs at U Granites & Cabinets More has provided. Victor did a huge favor to me by doing all kind of other jobs along the kitchen remodeling. I tell you, that's another level experience and knowledge from him about house remodeling and how to have those done correctly, effectively and cost-efficiently. Cost wise, I gave you my example. I hired a general contractor who quoted me $14K for all demolition (kitchen and tiles) only. My total cost with U granite (Kitchen countertop, cabinets and demolition) is less than that number. If you come across this shop and this review, I highly recommended at least give Amy a call or stop by at their shop to check out their offering. I would be happier that you do choose them as remodeling partners because I know you are making the correct decision.