Element Power Systems did an awesome job with our solar system, so we just had to write a review. This is only our second review we have ever written. The first was for the real estate broker we used to buy our house.
We settled on a solar system sized just right with Panasonic 330 watt panels. The system uses Enphase micro inverters and a combiner panel in our garage which houses the necessary sensors and computer (wirelessly connected to our Wi-Fi) for real time panel and system monitoring reachable from anywhere on our smart phones.
My husband and I did a lot of research for the best solar panels and components. My husband is a high-tech guy. He is good with electrical/electronic and mechanical gadgets. He found a variety of panels and components that would work well for us. Then, it was time to find a solar company to provide us with the materials and the installation. I am a CPA/Lawyer and VERY detail oriented, so it was my job to find the right solar company. This system was a cash purchase. This eliminated lots of unnecessary complexities. It eliminated the middleman. It provided extra flexibility for component selection, for scheduling, for pricing and especially for the terms of the contract. We were not looking for any unusual component brands or types, the lowest price, ridiculous warranties or unusual terms. With a cash purchase, it not only had to be the right solar company for quality components and installation, but had to be a reputable one as well.
I contacted 14 different solar companies. I went through multiple phone and/or face to face conversations and numerous e-mail messages with their representatives, going over their offerings, their pricing, their installation procedures and their terms.
Some of the most promising solar companies had sales people who were not even registered with CSLB (CA Contractor's State License Board), yikes!!!! Proper licensing is very important to us. Some companies will not allow any changes in their contract. I've worked on contracts with numerous "Fortune 500" companies on all types of contracts. Not only do they allow changes in their contracts, but they expect changes to their contracts as a normal part of the negotiations. Some companies require HUGE down payments before work has begun. Some had inadequate components or other issues while others insisted on signing contracts very quickly.
Then I found Element Power Systems. Their business/sales licensing was in place. There were no questionable transaction issues reported on the CSLB website. They required a modest down payment. They allowed us to discuss and negotiate the terms of their contract. They provided us with good quality panels and components made by companies that will be around for many years to come. Like most of the companies, they patiently answered all our questions; the important questions as well as the silly ones. Most of the silly questions were mine since I'm technologically challenged.
Travas, our primary contact person at Element, guided us through the entire process really well. But, more importantly, everything went smoothly. Their on staff installers (5 people in all) were very efficient, respectful and they worked fast too. The installation was completed in just a day, including cleaning up after themselves. And again, they patiently answered all our questions during the installation and patiently walked us through the system upon completion. No detail was left undone, including a full range of system testing.
One week after the installation, PG&E approved the NEM Agreement. This gave us the PTO (Permit to Operate). So right now, we are enjoying our newly installed solar system as it is consistently producing more than double our daily usage on a system we know is sized right. This is typical for this time of year while the weather is great and the air-conditioner is not running. We can monitor the system (panels) in real time via our phone or on the computer. Very cool indeed.
Going through 14 different solar companies to finally select Element Power Systems was an exhausting experience, but I'm glad I stuck with the process. Because in the end, we found the best solar company -- Element Power Systems!!! I learned a lot, and I can say I am no longer technically challenged. Not totally.
Should the system have a hiccup, we know Element will be on hand to clear up any issue we might have. When the time comes to expand our system to handle the needs of an electric car, Element will be our choice!! read more